Keffer Kia
Mooresville, NC
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If I could give 0 stars I would. By far the worst experience of my life. Do not go here. Terrible service. Take your business else where and don’t waste your time here. experience of my life. Do not go here. Terrible service. Take your business else where and don’t waste your time here. More
Excellent Customer Service I enjoyed the conversation from beginning to end. The details about my purchase and how everyone made me feel right at home. Thank you for a seamless I enjoyed the conversation from beginning to end. The details about my purchase and how everyone made me feel right at home. Thank you for a seamless night. More
Did what they said they were going to do! Cedron, Sean and Tim were quite helpful. They communicated in a timely and efficient manner. Tim was quite helpful in evaluating different finance op Cedron, Sean and Tim were quite helpful. They communicated in a timely and efficient manner. Tim was quite helpful in evaluating different finance options. Thanks More
Amazing, Great, Awesome This was my first purchase. Donnie listened to my needs and wants. Tim was quite helpful with the finance side. Quite pleased with my purchase. This was my first purchase. Donnie listened to my needs and wants. Tim was quite helpful with the finance side. Quite pleased with my purchase. More
Waited too long to pick-up the car(needed detailing). We bought a used vehicle that needed cleaning. We said we could come back the next day to pick it up. Kia insisted that they could do it now. We waite We bought a used vehicle that needed cleaning. We said we could come back the next day to pick it up. Kia insisted that they could do it now. We waited all day and finally after 5 hours we were given a loaner and told to come back the next morning at 10. Got there and the car was still not ready we waited another hour. Asked about 10 times for a second key. We have bought several cars at this dealership and the customer service was awful. The receptionist and the finance guy were the only ones I could say were professional. Usually when you go to buy a car the salesman gives you a business card with their name on it. Not here. I will look elsewhere to buy another car.. It was an awful experience. More
Quick , nice experience and flexible It was a nice experience , since I am comparing with another dealership , all process was quick and they was flexible to reach my expectation as payme It was a nice experience , since I am comparing with another dealership , all process was quick and they was flexible to reach my expectation as payments and model . Glen was very informative regarding the vehicle and knowledgeable at the negotiation . More
Fast Knowledgeable and very courteous. Was able to answer all question. Often lots of options with no hidden prices or surprises. Was pleasure to work with. all question. Often lots of options with no hidden prices or surprises. Was pleasure to work with. More
Long distance puchase Both Sean (Internet Sales) and Tim (Finance) have been outstanding and very patient with this process of purchasing a vehicle from 2,300 miles away. G Both Sean (Internet Sales) and Tim (Finance) have been outstanding and very patient with this process of purchasing a vehicle from 2,300 miles away. Great experience so far. Thank you, -jim More
Literally the easiest car purchase ever Keffer Kia was fantastic -- I knew what car I was looking for, and I didn't have a lot of time. They didn't have the car I wanted on the lot, but the Keffer Kia was fantastic -- I knew what car I was looking for, and I didn't have a lot of time. They didn't have the car I wanted on the lot, but they found one in less than 24 hours, had it through service and cleaned for me to pick up the next day. The price was fantastic -- no games, and the paperwork process was incredibly efficient. Could not possibly recommend them more. More