
Keffer Kia
Mooresville, NC
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great job My experience at Keffer Kia was great from start to finish! I already had my financing, but they let me take my car to the bank and keep it overnight My experience at Keffer Kia was great from start to finish! I already had my financing, but they let me take my car to the bank and keep it overnight. Never a doubt I was going to buy. Ken was a great sales associate especially with highlighting the technical features. I will be back! More
salesman good after that not so good did not like the answer after 2 days at dealership wanted to to trade 2015 kia sorento in on 2016 kia sorento because we like the uprade and 2.0 turbo did not like the answer after 2 days at dealership wanted to to trade 2015 kia sorento in on 2016 kia sorento because we like the uprade and 2.0 turbo.anyway manager on sat tried to tell us that he could not start at the online list price of 28,445 because we owed on 2015 anyway friday the word was we can get you in 2016 payments under 500.00 so we came back saturday and deal no longer was starting at online price but at FULL STICKER which put us at 700 plus on payments so we could not get new kia.waisted 2 days so what happened from friday we can get you in 2016 and on sat that changed same info in place both days.was happy on friday and not so on saturday felt like your people waisted our time.if you can not get me a deal then should have said that on friday.we were ready to take that kia home if they could have gotten us in under 500 a month anyway hendrick kia of paramount say they can get us in so you folks loose will not recomend you to anyone i know.one last word HAPPY FRIDAY not HAPPY SAT SALESMAN THOMAS WAS GREAT.look on his face when he gave the news about no deal was as though he was not real pleased with answer either. More
good customer service My situation was a little difficult to work, but my salesman picked up on how spoiled I am and eventually worked everything out so that with some mon My situation was a little difficult to work, but my salesman picked up on how spoiled I am and eventually worked everything out so that with some money down, i rode off the lot in the exact car that i wanted. More
Addison was great! Addison was great in helping me find the car that fit me. He was a great sales man and wasn't pushy at all! I would definitely recommend you see Addis Addison was great in helping me find the car that fit me. He was a great sales man and wasn't pushy at all! I would definitely recommend you see Addison when you buy there! Eric smith was also great with helping me understand the financing side of it. Finance guys were great as well. Overall great experience. Would definitely go back! More
Horrible Customer Service They Won't Respond Horrible customer service. GM DWAYNE SMITH OR PUBLIC RELATIONS LORENZO refuse to respond to any emails or questions. Did absolutely NOTHING to assist Horrible customer service. GM DWAYNE SMITH OR PUBLIC RELATIONS LORENZO refuse to respond to any emails or questions. Did absolutely NOTHING to assist in finding any other auto to put me in. Total disregard for customer. Will never visit again or suggest to anyone when there are so many other dealers surrounding them within walking distance even! More
Great dealership Great people Had a good experience and people were easy to work with. Smooth transaction! Chris Williams is your goto guy. Goto keffer kia for your next purchase!! Had a good experience and people were easy to work with. Smooth transaction! Chris Williams is your goto guy. Goto keffer kia for your next purchase!!! More
Appreciate the service department. I bought a used car from Keffer Kia Mooresville. Initially had an issue but am now pleased with how Jason in service worked hard to get the issue reso I bought a used car from Keffer Kia Mooresville. Initially had an issue but am now pleased with how Jason in service worked hard to get the issue resolved. My family has bought numerous cars from this dealership and have always been pleased. This was the first negative experience we had and are glad they have now worked to resolve and demonstated their committment to customer service! More
New 2015 Kia Optima I was very specific as to what I wanted on my 2015 Optima, color, upgrades, interior, etc...I dealt with Keffer Kia, Bob King Kia, Paramount Kia, and I was very specific as to what I wanted on my 2015 Optima, color, upgrades, interior, etc...I dealt with Keffer Kia, Bob King Kia, Paramount Kia, and Kia of Gastonia. Hands down Keffer was the best!! They beat everyone's price for me, got me an unbelievable interest rate, gave me an unheard of amount for my trade in and saved me tons with rebates that I didn't even know to ask for! They are very friendly and such a pleasure to deal with. Very worth the hour drive it took me to get there, very quick with purchasing and all the paperwork. I will never go to any other dealership. More
Purchased new 2015 Kia Optima We had visited Paramount Kia a couple weekends in a row. We knew the car we wanted but wasn't going to make the commitment until the payments were wh We had visited Paramount Kia a couple weekends in a row. We knew the car we wanted but wasn't going to make the commitment until the payments were where we wanted. My husband received a call from Keffer Kia Internet sales that assured us we could get the car and with the payments desired. We made the hour drive and was greeted by Shannon Moore that made it seem more like a family reunion than a sale. He was such a pleasure to work with through the entire process. Our car was delivered two days later by Shannon & his wife to our home. We couldn't be more pleased with our purchase. We have been stopped by strangers asking about our car and we tell them if you want an easy headache free process with wonderful customer service go see our new friend Shannon Moore at Keffer Kia Mooresville. We highly recommend Keffer Kia!! Darla & Tim Johnson More
Great Dealer and People!! I only wish that I had followed my first gut feeling and had gone to Keffer Kia first instead of the dealer that I went to. Not only did they get me t I only wish that I had followed my first gut feeling and had gone to Keffer Kia first instead of the dealer that I went to. Not only did they get me the money for the car I wanted they did the impossible for me and showed me where I got took by the other dealer and even gave me clues on how to regain a little of my money back along with a little pride as well. If you want a good deal and hard working staff behind you then this is the place for you, Please believe what I am telling you here because I am not only serious but I am very serious, GIVE THESE FINE PEOPLE A CHANCE TO CHANGE YOUR CAR BUYING EXPERIENCE AND YOU WILL NOT BE DISAPPOINTED YOU WILL ALSO COME AWAY WITH ALL OF YOUR DIGNITY INTACT!!!! Thank you guys for helping me lift my head back up and feel good about myself again!!! S. Wolfe More