Keffer Kia

Horrible Customer Service They Won't Respond Horrible customer service. GM DWAYNE SMITH OR PUBLIC RELATIONS LORENZO refuse to respond to any emails or questions. Did absolutely NOTHING to assist Horrible customer service. GM DWAYNE SMITH OR PUBLIC RELATIONS LORENZO refuse to respond to any emails or questions. Did absolutely NOTHING to assist in finding any other auto to put me in. Total disregard for customer. Will never visit again or suggest to anyone when there are so many other dealers surrounding them within walking distance even! More

Great dealership Great people Had a good experience and people were easy to work with. Smooth transaction! Chris Williams is your goto guy. Goto keffer kia for your next purchase!! Had a good experience and people were easy to work with. Smooth transaction! Chris Williams is your goto guy. Goto keffer kia for your next purchase!!! More

Appreciate the service department. I bought a used car from Keffer Kia Mooresville. Initially had an issue but am now pleased with how Jason in service worked hard to get the issue reso I bought a used car from Keffer Kia Mooresville. Initially had an issue but am now pleased with how Jason in service worked hard to get the issue resolved. My family has bought numerous cars from this dealership and have always been pleased. This was the first negative experience we had and are glad they have now worked to resolve and demonstated their committment to customer service! More

New 2015 Kia Optima I was very specific as to what I wanted on my 2015 Optima, color, upgrades, interior, etc...I dealt with Keffer Kia, Bob King Kia, Paramount Kia, and I was very specific as to what I wanted on my 2015 Optima, color, upgrades, interior, etc...I dealt with Keffer Kia, Bob King Kia, Paramount Kia, and Kia of Gastonia. Hands down Keffer was the best!! They beat everyone's price for me, got me an unbelievable interest rate, gave me an unheard of amount for my trade in and saved me tons with rebates that I didn't even know to ask for! They are very friendly and such a pleasure to deal with. Very worth the hour drive it took me to get there, very quick with purchasing and all the paperwork. I will never go to any other dealership. More

Purchased new 2015 Kia Optima We had visited Paramount Kia a couple weekends in a row. We knew the car we wanted but wasn't going to make the commitment until the payments were wh We had visited Paramount Kia a couple weekends in a row. We knew the car we wanted but wasn't going to make the commitment until the payments were where we wanted. My husband received a call from Keffer Kia Internet sales that assured us we could get the car and with the payments desired. We made the hour drive and was greeted by Shannon Moore that made it seem more like a family reunion than a sale. He was such a pleasure to work with through the entire process. Our car was delivered two days later by Shannon & his wife to our home. We couldn't be more pleased with our purchase. We have been stopped by strangers asking about our car and we tell them if you want an easy headache free process with wonderful customer service go see our new friend Shannon Moore at Keffer Kia Mooresville. We highly recommend Keffer Kia!! Darla & Tim Johnson More

Great Dealer and People!! I only wish that I had followed my first gut feeling and had gone to Keffer Kia first instead of the dealer that I went to. Not only did they get me t I only wish that I had followed my first gut feeling and had gone to Keffer Kia first instead of the dealer that I went to. Not only did they get me the money for the car I wanted they did the impossible for me and showed me where I got took by the other dealer and even gave me clues on how to regain a little of my money back along with a little pride as well. If you want a good deal and hard working staff behind you then this is the place for you, Please believe what I am telling you here because I am not only serious but I am very serious, GIVE THESE FINE PEOPLE A CHANCE TO CHANGE YOUR CAR BUYING EXPERIENCE AND YOU WILL NOT BE DISAPPOINTED YOU WILL ALSO COME AWAY WITH ALL OF YOUR DIGNITY INTACT!!!! Thank you guys for helping me lift my head back up and feel good about myself again!!! S. Wolfe More

Allen and Faye We had a good experience . Our sales guy Shannon and Paul in finance was really nice and friendly. Thank you to guys for your help. We had a good experience . Our sales guy Shannon and Paul in finance was really nice and friendly. Thank you to guys for your help. More

Best experience We were very pleased with our car process. Our salesman Cameron was informative, honest and most of all not presssering. The sales manager was nice a We were very pleased with our car process. Our salesman Cameron was informative, honest and most of all not presssering. The sales manager was nice also. I would buy another car from them again. Ask for Cameron if you are looking to buy a car. More

Good, honest, friendly, and loyal to their customers. I've bought several vehicles here and know nearly all the long term employess at the dealer. Bar none, everyone is great to do business with. From s I've bought several vehicles here and know nearly all the long term employess at the dealer. Bar none, everyone is great to do business with. From sales, to parts, to service, and even just to stop in and vist, they treat you like family in the best possible use of that phrase. Good, good people; great cars, great value, no reason ever to regret purchasing a KIA and buying it here at Keffer. They really do care that you love your car, and, break their backs addressing any issue including giving the best purchase deal possible, followed up by awesome service. The GM, Dwayne Smith, has worked hard to build a great team; he remembers his customers and spends much of his day being accessible on the sales or service floors greeting or visiting with customers; it's clear his employees appreciate him from sales to vehicle detailing. Other great employees include LeighAnn Pernetto, Shannon Moore, Shawn Tate, Justin Schlittenhardt, Miles Crovitz, Jeff Allred and even the telephone 'staff' Yvonne. All are a delight to work with; no better place to get your vehicle and to be treated like a friend instead of an obligation! D. Harris, Mooresville, NC More