Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Keffer Kia
Mooresville, NC
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 315 reviews
October 24, 2016
ASK FOR JOHN STONESTREET for the best customer service EVER! I HIGHLY RECOMMEND salesman Mr. JOHN STONESTREET. My vast vehicle purchase/research experience proves he is not your typical salesmen. (We have purch I HIGHLY RECOMMEND salesman Mr. JOHN STONESTREET. My vast vehicle purchase/research experience proves he is not your typical salesmen. (We have purchased 14 vehicles in the last 18 years. I have bought from Craigslist; small dealers; friends; large chain dealers; and the guy down the street.) Mr. Stonestreet is the epitome of SUPERIOR customer service, ethics, and integrity that are unparalleled in this field! He went so far above and beyond my expectations. Since I was primarily an online shopper, shopping via the internet from 7 hours away, John proved himself extremely responsive, honest, very thorough, and sent me the extra pictures and details that I needed to make an informed decision. He is a God-fearing man who can be trusted and is not just trying to make a sale! I was also seriously considering a vehicle outside of this dealership and in my ignorance I overlooked some very important issues with that vehicle. Because of John’s vast knowledge, he gave me the education I needed to avoid that lemon. The next time I am in the market for a vehicle I will reach out specifically to John Stonestreet in my quest. I write very few reviews but he left a deep impression on me and after you request him, you will easily understand why. He will listen to you, give you accurate advice accordingly, and the best price through him! If you are East Coast shopping, only go through him….you will not be disappointed!!! More
by Marcello A.
Employees Worked With
John Stonestreet
May 06, 2016
Awesome experience! I traded my 2006 Kia spectra for a 2014 Volkswagen Jetta. I had no real hope that I would be able to trade my Kia with no down payment but Tammy(sales I traded my 2006 Kia spectra for a 2014 Volkswagen Jetta. I had no real hope that I would be able to trade my Kia with no down payment but Tammy(sales) and Eric(finance) got it done. Both went above and beyond to make our car buying experience awesome. I will definitely be going back to see them when I'm ready for a new car again! Thank you Keffer Kia! More
by Vkeesler21
Employees Worked With
Tammy , Eric Smith
February 09, 2016
Professional, courteous, knowledgeable and helpful Chris was very helpful and patient. He showed us every stitch of the car and was very professional. He was also training an intern while helping u Chris was very helpful and patient. He showed us every stitch of the car and was very professional. He was also training an intern while helping us and taught him every step of the way!!! Anthony took us for a test drive and did a great job!!! Chris was just super!!!& More
by Vicki
Employees Worked With
Anthony Souegpanna, Chris Williams
January 09, 2016
Get a second opinion We had an appointment to get a recall done. We dropped the car off on a Sunday night. On Monday we were called to say they couldn't do the recall be We had an appointment to get a recall done. We dropped the car off on a Sunday night. On Monday we were called to say they couldn't do the recall because they didn't have the parts. They had given them away over the weekend to people who came in for oil changes. Not the recall, but they got the parts that should have gone to us. They didn't know when they would get the parts. We informed them that we would have to have a loaner car as we had made arrangements for the day that we were originally scheduled. They did eventually give us a loaner car and performed the recall. They told us that the car needed front and back brakes. We did not due the brakes then, but a couple of weeks later we got something in the mail reminding us we needed brakes. We took the car to another shop that does brake work and we were informed our brakes were just fine and did not need replacing at this point. Be careful when this dealership tells you that your car needs work. Get a second opinion. We won't be back More
by sally
Employees Worked With
not sure
January 02, 2016
Easy and it didn't take all day Christopher Williams worked very hard to get us the deal we wanted. It didn't take all day to complete the deal. Third Kia I have owned from this de Christopher Williams worked very hard to get us the deal we wanted. It didn't take all day to complete the deal. Third Kia I have owned from this dealership service dept is great. Would recommend to anyone this is a great place to do business. More
by Pjwestmor@aol.com
Employees Worked With
Chris Williams
December 16, 2015
The Best Car Buying Experience Ever!! My Salesman was Eddie Johnson. He was a nice, no pressure salesman. Eddie understood what I was looking for, he helped me find the Kia Soul that was t My Salesman was Eddie Johnson. He was a nice, no pressure salesman. Eddie understood what I was looking for, he helped me find the Kia Soul that was the perfect fit for my needs. Paul Dozier was the best Finance person I have ever dealt with. I was in and out of the dealership in less than two hours. Loved my buying experience and love my car. More
by 2011iambatman
Employees Worked With
Eddie Johnson
December 01, 2015
awesome experience as soon as the sales guy walked up he was very friendly and treated us with respect! Never once tired to push us off on any other vehicles. Thomas lis as soon as the sales guy walked up he was very friendly and treated us with respect! Never once tired to push us off on any other vehicles. Thomas listened to my husbands concerns. We did the paper work and drove away that day with the truck we went after. Everyone there was very nice and showed us respect! Thomas G was our sales person and Paul D was our finace person,very nice people and great to work with! will definitely be a repeat customer at Keffer Kia More
by tbnavey
Employees Worked With
Thomas,G, Paul Dozier
November 28, 2015
"Great experience" My wife and l hadn't purchased a new vehicle in fifteen years. We felt taken care of and treated with respect Thomas was great! The whole team worked My wife and l hadn't purchased a new vehicle in fifteen years. We felt taken care of and treated with respect Thomas was great! The whole team worked hard and within our budget to make us feel good when we pulled out of the dealership in that new Kia. I would highly recommend this dealership as I said it had been a long time since our last purchase and it couldn't have gone smoother.Thomas was not pushy and very easy going a great salesman we appreciate your help. More
by Myfotre
Employees Worked With
Thomas G
November 24, 2015
Wonderful experience! I bougher my car from Keffer Kia and they made the process simple and extremely enjoyable. Thomas was knowledgable and helpful and showed me every opt I bougher my car from Keffer Kia and they made the process simple and extremely enjoyable. Thomas was knowledgable and helpful and showed me every option before I made a decision so I was informed. More
by arat27
Employees Worked With
Thomas G
November 12, 2015
thank you I would like to thank Miles for his outstanding attitude and efficiency. I know how spoiled I am now after having car issues on the way to the beach i I would like to thank Miles for his outstanding attitude and efficiency. I know how spoiled I am now after having car issues on the way to the beach in October. I called Miles and he directed me where to go and what the issue probably was. Being carless on vacation made me nervous enough and the experience I had there with the service department at myrtle beach Kia was nothing short of horrendous. I assumed all Kia dealers were like Keffer Kia in Mooresville but was proved wrong. Miles -Thank you for providing such outstanding service to your customers More
by sadan
Employees Worked With
Miles Crovitz
