Keffer Kia

Good service and commitment to meeting needs Matt S and his management team of Andy and Guy were very respectful of our punch-list of demands. As a first time car buyer, I was worried of the many Matt S and his management team of Andy and Guy were very respectful of our punch-list of demands. As a first time car buyer, I was worried of the many stigmas you hear about car dealerships and couldn't be happier with the whole process. Kind, respectful, informative, low pressure, and made us feel comfortable making a large purchase with them. I wouldn't hesitate to buy another car with them in the future. More

Satisfied Buyer My sales person Matthew made sure that my buyer's experience was the very best. He wasn't pushy and impatient like some but he made sure I was satisfi My sales person Matthew made sure that my buyer's experience was the very best. He wasn't pushy and impatient like some but he made sure I was satisfied with my car selection. Matthew was very knowledgeable about the different vehicles in stock during the test drive which help me to make the right choice. More

Great experience. Dealt with Jim Harmonia. He was great. Not pushy, answered most of our questions and what he didn't know he went and found out the answer. You shou Dealt with Jim Harmonia. He was great. Not pushy, answered most of our questions and what he didn't know he went and found out the answer. You should have more sales persons like Jim. All in all it was a wonderful experience. More

Wish I could say better I visited Keffer Kia twice. The first time I wanted to test drive a Genesis and an Azera they had on their lot. The salespeople there are somewhat s I visited Keffer Kia twice. The first time I wanted to test drive a Genesis and an Azera they had on their lot. The salespeople there are somewhat strange. I couldn't put my finger on it at first until after the second visit, then I realized it, they are strangely quiet and acted timid. I'm a petite woman so it wasn't me, but it seemed almost as if they were afraid of something or someone, perhaps the management they worked for? Not sure. But aside from that, on both occasions, it seemed to be like pulling teeth to find out if they had the car available for us to test drive that we saw on the internet, and then to get the keys. Their prices were higher than other Kia dealerships on particular cars we were looking at, it seemed their base model Optima's were the price I would expect to pay for a leathered up version. The sales manager boasted on both visits how "we can add leather and anything you want"! Well, yeah, but at a cost! Then he kept trying to get me to get a second loan and buy my VW which is in the dieselgate scandal boasting that he had lots of people 'doing it'. Okay, so if other people want to settle to get less for their VW than what VW is going to pay them for it if they just wait till their turn in date, I guess so should I. Not. I've been to tons of dealerships this past 6 months while shopping for my replacement car once I sell my Jetta back to VW, and this by far was the weirdest. More

Awesome experience! I traded my 2006 Kia spectra for a 2014 Volkswagen Jetta. I had no real hope that I would be able to trade my Kia with no down payment but Tammy(sales I traded my 2006 Kia spectra for a 2014 Volkswagen Jetta. I had no real hope that I would be able to trade my Kia with no down payment but Tammy(sales) and Eric(finance) got it done. Both went above and beyond to make our car buying experience awesome. I will definitely be going back to see them when I'm ready for a new car again! Thank you Keffer Kia! More

Get a second opinion We had an appointment to get a recall done. We dropped the car off on a Sunday night. On Monday we were called to say they couldn't do the recall be We had an appointment to get a recall done. We dropped the car off on a Sunday night. On Monday we were called to say they couldn't do the recall because they didn't have the parts. They had given them away over the weekend to people who came in for oil changes. Not the recall, but they got the parts that should have gone to us. They didn't know when they would get the parts. We informed them that we would have to have a loaner car as we had made arrangements for the day that we were originally scheduled. They did eventually give us a loaner car and performed the recall. They told us that the car needed front and back brakes. We did not due the brakes then, but a couple of weeks later we got something in the mail reminding us we needed brakes. We took the car to another shop that does brake work and we were informed our brakes were just fine and did not need replacing at this point. Be careful when this dealership tells you that your car needs work. Get a second opinion. We won't be back More