Keffer Kia

False promises The actual purchase was good. Salesman was good and finance guy was good. The General Sales Manager, refused to honor the online $500 off coupon. His The actual purchase was good. Salesman was good and finance guy was good. The General Sales Manager, refused to honor the online $500 off coupon. His response was to cancel the deal and return the car rather than honor the coupon that was presented before the sale. Now he refuses to honor a "We Owe" contract about a large scratch on the windshield directly in the driver's view that was noticed on the test drive, and was stated that he would take care of. The latest response we received was to claim the damage on our insurance, which would be insurance fraud. More

Friendly and informative The staff was friendly, not pushy and answered all my questions. They were patient and stayed after / close to closing time to get me all situated wit The staff was friendly, not pushy and answered all my questions. They were patient and stayed after / close to closing time to get me all situated with my paperwork and new car. More

Purchase of 2nd vehicle I have purchased a few automobiles in my lifetime but after walking into Keffer Kia in Mooresville I felt like they truly understood what a buyer is l I have purchased a few automobiles in my lifetime but after walking into Keffer Kia in Mooresville I felt like they truly understood what a buyer is looking for. No one wants to be bullied in buying a vehicle. No one likes pushy salesmen. Well, neither of that happened at Keffer Kia. Spoke with a gentleman named Glen Hyman. We discussed what my wife and I were looking for and he took his time and we got what we were looking for. Thanks Glen. This is the 2nd vehicle my wife and I purchased from Glen and Kia. I totally recommend Keffer Kia to anyone looking for a great car and a great deal. They really work with you on price too. Just wish the whole process was a lot shorter but what can you do. More

Absolutely phenomenal experience! We purchased 2 new Kia optima’s yesterday from Keffer Kia & it was an incredibly positive experience. Casey, the general manager, & Tammy worked quick We purchased 2 new Kia optima’s yesterday from Keffer Kia & it was an incredibly positive experience. Casey, the general manager, & Tammy worked quickly & efficiently to get us the best deal & xxxx it they did. They literally pulled off a miracle getting us approved for two new vehicles as our credit was just fair. We were nervous, as one car was for our 18 yr old daughter who was so excited. We didn’t want to disappoint her but both Casey & Tammy new that & never wavered in their ability to make it happen for us. We felt at ease, we were treated with the utmost respect, not just numbers on a report. They truly cared to make our experience positive & easy, when we knew we were asking for a lot. A big thank you to Michael in finance, he was easy to work with & didn’t try to sell you anything not needed & gave honest opinions about best options. By far the best dealership experience we’ve ever had. We will be customers for life for sure. I also did extensive research on cars before buying & I'm only sorry we didn’t find out about Kia sooner. They have the best amenities standard, like all the driver assist options, which is so important for any driver but there is no one out there that can beat their safety ratings or warranties. Don’t waste a second or a dime on anything other than a Kia from Sincerely, Robert & Jill Dobson More

Dennis was by far the BEST salesman I've ever dealt with Easiest experience in purchasing my new Kia. Dennis made my trip to the dealership extremely pleasant. I would definitely send anyone looking his way. Easiest experience in purchasing my new Kia. Dennis made my trip to the dealership extremely pleasant. I would definitely send anyone looking his way. Thanks Alissa More

To buy a Kia Soul The service is was remarkable!!! Hands up! Tammy gave great service. If she didnt know the answer, she got it! Awesome Service! I will highly recomme The service is was remarkable!!! Hands up! Tammy gave great service. If she didnt know the answer, she got it! Awesome Service! I will highly recommend More

Family I have always felt like family here. This time I had gotten myself into a tight spot and the people at kieffer kia rolled up their sleeves and went to I have always felt like family here. This time I had gotten myself into a tight spot and the people at kieffer kia rolled up their sleeves and went to work to help me out. They worked until they found me away out. Thank you so much for your help. More

Aggressive sales They tried to force me to buy a second car even after I said no to them many times. I had already agreed to buy a car with no trade. They even went ou They tried to force me to buy a second car even after I said no to them many times. I had already agreed to buy a car with no trade. They even went outside and appraised my car I drove there after I said no and wouldn't give them the keys. Then confronted me with the payment I was making on that car outside when I kept telling him no just so they could get another sale. Even charged me 4k over listed price for the car even with military discount. Chip in paint and they blew it off "oh well it looks like glue it will come off." I will not go back there. Extremely dissatisfied! More

Keffer Kia I was greeted at the door by Dennis Summers the instant I walked through the door. He was very helpful and knowledgeable. I was really just looking la I was greeted at the door by Dennis Summers the instant I walked through the door. He was very helpful and knowledgeable. I was really just looking last Saturday, but he convinced me I couldn't live without my Kia Niro. I really love it! Everyone was very friendly and helpful. More

Great! Everyone was very nice and helpful. Very patient with me. Davian and Stephen were awesome! They took the time to make sure I felt comfortable making t Everyone was very nice and helpful. Very patient with me. Davian and Stephen were awesome! They took the time to make sure I felt comfortable making the decision. More