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Keffer Hyundai

Matthews, NC

4.3
2,223 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,223 reviews

February 26, 2024

Clean environment. Friendly staff with prompt and efficient service as soon as you drive up. More

by r24789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cramblitt, James Brown, Farrid Coleman, Shelene Al Brahim, Lewis Gobble, George Athens, Chad Fickert, Marcio Almeida
February 26, 2024

Excellent service! Patrick very helpful and thorough. He kept me informed and explained everything to where I could understand. More

by theadebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick—service department
February 25, 2024

They always provide excellent service and great quality cars. The service and sales reps are amazing More

by clavernej_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Williams
February 21, 2024

Great service and work. Finished on time and washed and vacuumed also my car also. More

by Stefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annis
February 09, 2024

I have been with this dealer almost 10 years and have witnessed such a decline in their service and attitude it saddens me. This time they took 15 days to do a service that maybe should have taken a half More

by Abused customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
February 06, 2024

Our entire experience was superb. We really enjoyed working with Marcio. We will happily refer friends to this dealership! More

by FredR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcio Almeida
February 01, 2024

Shelene was excellent, patient answered all our questions, no pressure.Entire experience was a pleasant one. would go back for next purchase. More

by johnrudi1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim
January 29, 2024

This dealership is very trustworthy and dependable. The new Service manager, Matt, really knows what he is doing. More

by Eboger1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
January 24, 2024

I had a wonderful experience everyone was very friendly and helpful. They also answered all my questions. More

by jeromejackson1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brown, Farrid Coleman, Gabriel Faria, Customer Service, George Athens
January 23, 2024

Mr. Harold Cruz was an excellent sale representative. I was torn between two vehicles, the Genesis GV70 and Palisade. He was very professional and knows the car business which enable me to purchase the rig More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Cruz,
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