Keffer Hyundai
Matthews, NC
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We worked with Sean Hadley to get a car for our son. We told him exactly what we were looking for and he immediately went to work to find what we wanted. Though the exact car we wanted wasn't in the We told him exactly what we were looking for and he immediately went to work to find what we wanted. Though the exact car we wanted wasn't in the lot at the time, he secured one for us and we picked it up a day later. He was efficient, personable and not overly salesy. He explained all the details about what we would need to bring, what we would need to do for our trade in, and basically wrapped the car in a bow. Overall, very positive experience and we would recommend both Sean and Keffer to anyone looking for a car. More
Service team is great as always. I hear others talk negatively about their Genesis service experience, but mine has always been wonderful with Asia at Keffer. I hear others talk negatively about their Genesis service experience, but mine has always been wonderful with Asia at Keffer. More
I purchased a certified used car from this dealer. The salesman was very nice, however gave me a 26 percent APR on a 2014 car with 98,000 miles. The car has been in the shop since I purchased it. It c The salesman was very nice, however gave me a 26 percent APR on a 2014 car with 98,000 miles. The car has been in the shop since I purchased it. It came with a warranty but it still requires me paying out of pocket for a lot of things. I’ve spent over 11,000 dollars in repairs and the car is now back in the shop having its motor torn apart which it not covered by the warranty would cost me $8,766. I reached out and got the run around. No one could do anything to help fix this situation. I could have went to a buy here pay here if I planned to spend this much in maintenance so soon. More
Habe been very through in scheduling and handling seevice. Dealt with Patrick who did a great job. Service was finished quickly seevice. Dealt with Patrick who did a great job. Service was finished quickly More
Service was a little slower than I anticipated, but the waiting area is great for getting some work done while you wait. Worked with Patrick, and he was very good with communication as well as giving me ne waiting area is great for getting some work done while you wait. Worked with Patrick, and he was very good with communication as well as giving me next steps to take with my car when I was ready. Overall, it was an excellent experience. More
Very very long wait for having an appointment just to get my transmission fluid changed. It took 3 hours. The staff was friendly though, and refreshments were offered. my transmission fluid changed. It took 3 hours. The staff was friendly though, and refreshments were offered. More
Excellent sales agent. Best experience I’ve had buying a car. Very little pressure during the entire experience. Best experience I’ve had buying a car. Very little pressure during the entire experience. More
The guys here were really nice and super helpful. It was the best experience I’ve had with a dealership, they were great and really went above and beyond for me. It was the best experience I’ve had with a dealership, they were great and really went above and beyond for me. More
Great experience working with Marcio. This is the second vehicle I’ve leased with him. He knew exactly what I wanted and made sure I got it. I’m very pleased with the service and attentio This is the second vehicle I’ve leased with him. He knew exactly what I wanted and made sure I got it. I’m very pleased with the service and attention I received. More