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Keffer Hyundai
Matthews, NC
2,223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,223 reviews
May 26, 2020
I had a very enjoyable experience with Marcio and dealership. He was attentive to my request and the vehicle I was desiring. They experienced a power outage and we had come back the following day. dealership. He was attentive to my request and the vehicle I was desiring. They experienced a power outage and we had come back the following day. Marcio called us and advised the vehicle we were wanted to purchase was waiting on us to test drive. The dealership was very busy, but every effort was made to accommodate us. I look forward to conducting busy in the future. The process was fast efficient. Probably the best experience I had buying a car. Thank you. More
by Steelerfanmoseserarod
Employees Worked With
Marcio Almeida
May 25, 2020
Salesman was Marcio. He was very knowledgeable and had Kona and Tucson waiting for me when I got there. However, prices weren’t what was advertised and I know I paid too much for basic model of Tucson. No Kona and Tucson waiting for me when I got there. However, prices weren’t what was advertised and I know I paid too much for basic model of Tucson. No one from management came out to try to make things better. And I know from experience not to use their service department More
by gmiles
Employees Worked With
Gabriel Faria, Dan Faria, Marcio Almeida
May 10, 2020
My salesperson was great! She was very helpful and got me into the perfect car for me! They worked with me to get my payments down were I was comfortable and finance was quick and painless. I will certainly into the perfect car for me! They worked with me to get my payments down were I was comfortable and finance was quick and painless. I will certainly be buying more cars from Keffer Hyundia!! More
by sajchicken
Employees Worked With
Scott in finance 5 stars and Chris 5 stars, Shelene Al Brahim
May 02, 2020
Great Customer service from start to finish, Cindy worked for me to get the best deal, Scott was huge in the finance department to get us the best possible rate and terms for me to get the best deal, Scott was huge in the finance department to get us the best possible rate and terms More
by chris
Employees Worked With
Scott in finance and Cindy Maggard
April 22, 2020
Fraud. Deceit & Lies Made deal via the internet for a Kona Ultimate. I sent them my money as they were preparing to overnight the documents for my signature. This never h Made deal via the internet for a Kona Ultimate. I sent them my money as they were preparing to overnight the documents for my signature. This never happened. Instead, many days later they sent them via docusign. What was a surprise and never talked about was in the paperwork they include a form allowing them to call or text you at any time regarding this car or any other car for any reason. I refused to sign and they bailed on the deal. I require my privacy, their practices don’t and capitalize by providing it to other companies. I was ok the deal didn’t go through since I prefer not to deal with a company that clearly puts their interests ahead of their clients but what wasnt ok was that they kept my check in spite of the multiple requests to return it. Not only did they have the car but they kept my money. I was forced to call the police and write the bbb in hopes of getting them to do what they are legally required to do. I agree strongly with the other reviewers, they are crooks and practice fraud. The person responsible for the illegal activity was a sales manager named Scott Obviously I recommend everyone to AVOID . More
by Karma
Employees Worked With
Scott Cramblitt
April 08, 2020
They made my visit every pleasant. Everyone that I spoke with did a wonderful job. I dealt mainly with Bobby Tyson and he did an exceptional job and did everything possible to make my visit great. with did a wonderful job. I dealt mainly with Bobby Tyson and he did an exceptional job and did everything possible to make my visit great. More
by b.love
Employees Worked With
Bobby Tyson
March 27, 2020
George did an awesome job getting us into 2 brand new g70s in and out fast thanks alot 2 hours for the first car less than a hour on the second g70s in and out fast thanks alot 2 hours for the first car less than a hour on the second More
by Orwigwv
Employees Worked With
Vince Deloreto, Customer Service, Justin Michaud, Sandy Aycoth, George Athens
March 25, 2020
Had a great experience buying my 2017 g80. Marcio was very patient,knowledgeable, and accommodating. His sales manager went above and beyond to find the right car. very patient,knowledgeable, and accommodating. His sales manager went above and beyond to find the right car. More
by Trancook
Employees Worked With
Marcio Almeida
March 17, 2020
2020 Palisade The sales person and the manger where very pushy on trying to sell me the car. Basically was harassed to the point that I bought the car. Told me it The sales person and the manger where very pushy on trying to sell me the car. Basically was harassed to the point that I bought the car. Told me it had blue link and it did not. To me they don't know there cars. I can tell you that I should have stayed in my local dealer. My advise is that if you say no just walk away and tell then to go to you where. More
by rscorp72ar
Employees Worked With
Farrid Coleman
March 04, 2020
Dealer location was very pleasant and the team was easy to work with. Came in with an offer and they bettered it. Love my new car and would purchase here again. to work with. Came in with an offer and they bettered it. Love my new car and would purchase here again. More
by Gfe3
Employees Worked With
Scott Elsenheimer, Shelene Al Brahim
