Keffer Hyundai
Matthews, NC
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Excellent, trustworthy, always helpful, courteous, friendly, Chuck Richmond deserves five stars. He was most helpful. Philip Robison in finance was also helpful and honest. friendly, Chuck Richmond deserves five stars. He was most helpful. Philip Robison in finance was also helpful and honest. More
This is my 4th time coming to Keffer with my Veloster. I had a previous bad experience and Cliff, who no longer works there took care of me. This specific time, I came in for my second out of three free oil had a previous bad experience and Cliff, who no longer works there took care of me. This specific time, I came in for my second out of three free oil changes and tire rotations, everything was fine until I find out that my oil was overfilled. I called the dealership and spoke to someone who assured me that I would receive whenever the service department opened, that did not happen. So, I had to take the risk of driving my vehicle over to the dealership and tell them what had happened. I was there for about 40 minutes waiting and the only person who came to talk to me was the kid in the service lane checking the cars in. I received no communication whether how much it was overfilled or if damage was done to the car. My main service advisor, Asia is amazing but other than that, nothing else is good. More
Professional and courteous staff, competitive pricing, great service after the sale. I am a repeat customer and have bought 6 cars from Keffer Hyundai. great service after the sale. I am a repeat customer and have bought 6 cars from Keffer Hyundai. More
On July 19, 21. I had a visit with the Service Department. My Advisor Lisa Jenkins had me in and out. Excellent customer service skills. Five ⭐⭐⭐⭐⭐ Department. My Advisor Lisa Jenkins had me in and out. Excellent customer service skills. Five ⭐⭐⭐⭐⭐ More
It’s hard to speak to an actual advisor when calling for an update. They don’t set expectations and confusion about recalls for your car an update. They don’t set expectations and confusion about recalls for your car More