
Keffer Hyundai
Matthews, NC
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Had a great buying experience at Keffer Hyundai (bought a used Subaru which I found online). Rodney Murphy (my sales person) was very personable and easy to work with. I would definitely recommend him and t used Subaru which I found online). Rodney Murphy (my sales person) was very personable and easy to work with. I would definitely recommend him and this dealership to anyone who was looking to buy a Hyundai. More
Had a great experience at Keffer Hyundai. Rodney did an excellent job answering all our questions in a knowledgeable and thoughtful way. Rodney did an excellent job answering all our questions in a knowledgeable and thoughtful way. More
Wonderful, modern, gorgeous new showroom and service area. I came in for a recall. Everything went very smooth and as promised. Car was washed and left with all the original settings in place. Asia was area. I came in for a recall. Everything went very smooth and as promised. Car was washed and left with all the original settings in place. Asia was I very knowledgeable, helpful and pleasant. More
I originally showed up for this appt to find out they needed my car for a week to fix this recall and the part wasn’t in. Since I need a car, I had to reschedule for 2 months later which was the first ti needed my car for a week to fix this recall and the part wasn’t in. Since I need a car, I had to reschedule for 2 months later which was the first time a loaner was available. We then had to delay again bc the promised concierge service wasn’t scheduled. 5 days after dropping off my car, I got an email listing over $1000 worth of service I needed to have done, nearly all which had been done literally ONE WEEK earlier at another shop as I have had too many troubles with the quality of repairs and communication at this dealership to ever go here for anything other than recalls. In summary- while I live my genesis, I will never buy another one due to the horrible experiences I’ve had in the service department over the past 10 years and 3 cars. Sales is great, but I am tired of having to go to them to fix every issue I have with service. One time they kept my car for two weeks and wouldn’t take or return my calls that entire time! Avoid anything at this dealership- I hear the north charlotte genesis is much better, but it’s too far for me personally to try. More