Keffer Hyundai

My visit was OK, but I was disappointed. They didn’t have me a loaner at the time I drop my car off for two days. They didn’t have me a loaner at the time I drop my car off for two days. More

The facility was clean and updated. The staff were friendly and accomodating. They have a large vehicle selection. The staff were friendly and accomodating. They have a large vehicle selection. More

Had a great buying experience at Keffer Hyundai (bought a used Subaru which I found online). Rodney Murphy (my sales person) was very personable and easy to work with. I would definitely recommend him and t used Subaru which I found online). Rodney Murphy (my sales person) was very personable and easy to work with. I would definitely recommend him and this dealership to anyone who was looking to buy a Hyundai. More

Had a great experience at Keffer Hyundai. Rodney did an excellent job answering all our questions in a knowledgeable and thoughtful way. Rodney did an excellent job answering all our questions in a knowledgeable and thoughtful way. More

Wonderful, modern, gorgeous new showroom and service area. I came in for a recall. Everything went very smooth and as promised. Car was washed and left with all the original settings in place. Asia was area. I came in for a recall. Everything went very smooth and as promised. Car was washed and left with all the original settings in place. Asia was I very knowledgeable, helpful and pleasant. More

Very pleased with the way the dealership handled the transaction. Would buy here again anytime. transaction. Would buy here again anytime. More

This is our fifth purchase from Keffer and our best experience. Our sales person, Chuck was very knowledgeable and helpful. experience. Our sales person, Chuck was very knowledgeable and helpful. More

I originally showed up for this appt to find out they needed my car for a week to fix this recall and the part wasn’t in. Since I need a car, I had to reschedule for 2 months later which was the first ti needed my car for a week to fix this recall and the part wasn’t in. Since I need a car, I had to reschedule for 2 months later which was the first time a loaner was available. We then had to delay again bc the promised concierge service wasn’t scheduled. 5 days after dropping off my car, I got an email listing over $1000 worth of service I needed to have done, nearly all which had been done literally ONE WEEK earlier at another shop as I have had too many troubles with the quality of repairs and communication at this dealership to ever go here for anything other than recalls. In summary- while I live my genesis, I will never buy another one due to the horrible experiences I’ve had in the service department over the past 10 years and 3 cars. Sales is great, but I am tired of having to go to them to fix every issue I have with service. One time they kept my car for two weeks and wouldn’t take or return my calls that entire time! Avoid anything at this dealership- I hear the north charlotte genesis is much better, but it’s too far for me personally to try. More

The dealership experience was refreshingly pressure-free. Every associate was both attentive and professional, guiding me through my credit profile and how to enhance it without a hint of condescension. Desp Every associate was both attentive and professional, guiding me through my credit profile and how to enhance it without a hint of condescension. Despite my fair credit score, their treatment made me feel valued beyond just the numbers, genuinely earning my business. The purchasing process was impressively quick as well! My time at the store was roughly 3, certainly no longer than 4 hours. I want to extend a special thanks to Levi, Chad, and James for making the experience outstanding. More

Great service, appreciated Kaajah Funderburk/Svc Adviser's accurate indication of how long the wait would be and they delivered on time. Vehicle serviced as well as car washed! Adviser's accurate indication of how long the wait would be and they delivered on time. Vehicle serviced as well as car washed! More