Keffer Hyundai

My advisor was great. I just don’t understand why it takes two hours for an oil change when I had an appointment. I just don’t understand why it takes two hours for an oil change when I had an appointment. More

Horrible customer service, does not return phone calls or call when promised. Terrible communication, will not be going back here call when promised. Terrible communication, will not be going back here More

I purchased a 2017 Subaru Forester from Keffer in mid-October. They did not tell me about any issues with the car, and all of their literature touts their 125 point inspection. When I took the Forest mid-October. They did not tell me about any issues with the car, and all of their literature touts their 125 point inspection. When I took the Forester to my local Subaru dealer a few days later for a once over, they found approximately three thousand dollars worth of issues, including a bent control arm and multiple failed bushings on control arms, sway bars, and end links. There were also four separate oil leaks, two from the turbo, one from the PCV, and one from the oil pan. Additionally, the vehicle had failing bearings on both sides in the rear. These were not disclosed to me, either. Thankfully, I knew what the noise meant when I heard it on the test drive and was able to negotiate a discount to cover most of the cost of repairing those. After reaching out to my sales rep, he provided me with a bill from a local auto shop showing all the work they had done to it before they listed it for sale. Routine maintenance things like oil change, filter change, brakes, bulb replacement. There was also a charge for an inspection, which was clearly sub par. After providing documentation from my Subaru dealership regarding the issues with the suspension, Keffer told me that there was nothing more they were going to do to rectify the issues, even though they are potential safety concerns, especially the missing bushing on the control arm and the physical damage/deformation to the control arm. Avoid at all costs. I wish I had done more research on this dealership before purchasing from them, they have plenty of bad reviews floating around, even on the new Hyundais they sell and issues that arise with them. From a used car listing on their website: “All of our vehicles have been reconditioned and serviced with 125-point inspection giving you peace of mind.” Let me assure you that I do not have peace of mind right now, only anger at their lack of good business practices and disregard for the safety and wallet of me, their customer. More

I trust having my car serviced by Keffer Hyundai. They always do excellent job every time I bring in my car for any kind of service. They always do excellent job every time I bring in my car for any kind of service. More

They all good and nice place. .very clean and fast service.Excellent service and completed ahead of the estimated time frame. Strongly recommend this dealership to everyone looking .very clean and fast service.Excellent service and completed ahead of the estimated time frame. Strongly recommend this dealership to everyone looking to service their Keffer Hyundai More

I had a wonderful experience at Keffer Hyundai today. Asia gave me such a warm welcome and made sure everything I needed was taken care of! Inside was nice and clean, and everyone was so very friendly. W Asia gave me such a warm welcome and made sure everything I needed was taken care of! Inside was nice and clean, and everyone was so very friendly. Will definitely be back for future needs More

The scheduled service was done on time and the service advisor provided updates during the time at the facility. advisor provided updates during the time at the facility. More

Unacceptable customer service from the service advisor. She was rude, unprofessional and simply childish in her words. Never again will I spend my money there! She was rude, unprofessional and simply childish in her words. Never again will I spend my money there! More

I worked with Brian and he was able to get my car serviced in a timely manner.I was very pleased with the service and outcome.Brian was very helpful and his customer service was excellent . serviced in a timely manner.I was very pleased with the service and outcome.Brian was very helpful and his customer service was excellent . More

Dealer was ok Everyone rushes you through things I didn’t appreciate getting a call from sales trying to get me to sale my car to the dealership Then text and called again once my check in was done didn’t appreciate getting a call from sales trying to get me to sale my car to the dealership Then text and called again once my check in was done I had already said no If I want to buy a car I will say so More