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Keffer Hyundai

Matthews, NC

4.3
2,223 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,223 reviews

January 11, 2023

Extremely unprofessional took a vehicle on a joy ride and talk trash about a customer. Save your time and money and go to a dealership that respects the customer. More

by Awful dealership
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Cramblitt, James Brown, Farrid Coleman, Gabriel Faria, Shelene Al Brahim, Customer Service, Lewis Gobble, George Athens, Chad Fickert, Marcio Almeida
January 11, 2023

Horrible service. Rude employees. They will Rob you blind if not careful take your business else where. More

by Joesmith123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Farrid Coleman
January 08, 2023

Very deceitful and disrespectful to the customer ! I have atleast two other people frustrated with them while I was waiting ! Totally waste of time and can’t say enough bad things about them ! More

by Kris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul , Phillip , Yaz , Customer Service
January 05, 2023

Excellent service. Great staff. Very nice place can’t beat the service very clean and proffer More

by Jpfilippis57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Cramblitt, James Brown, Farrid Coleman, Shelene Al Brahim, Lewis Gobble, George Athens, Chad Fickert, Marcio Almeida
January 04, 2023

Friendly service and an excellent product. My wife and I felt no pressure at all. More

by TJA350
Recommend Dealer
Yes
Employees Worked With
Wesley Parran Helio Gusmao
December 31, 2022

Great experience with Rebecca Knupfer in the service department! She was professional, polite, and handled my issue right away. More

by barrdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
December 29, 2022

The service technician who handled my paperwork was very straightforward and managed my time expectations very well. Work was completed properly. Very good experience. More

by lion698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Cramblitt, Farrid Coleman
December 28, 2022

The service for me and my wife’s car was finished before the estimated time. Great service as always! More

by Dominique Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (Express Service Advisor)
December 27, 2022

George and the dealership was a pleasure to deal with. Would recommend Keffer to anyone needing a car. More

by Sextonretail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Athens
December 24, 2022

Asia is the best! Great customer service, welcoming atmosphere. She handled me with great care. More

by Earlierobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
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