Keffer Hyundai

Jose Hernandez , sales associate, was very attentive, knowledgeable, and great to work with. We did not appreciate the long speech by the Finance Manager who insisted we listen to his warranty presentati knowledgeable, and great to work with. We did not appreciate the long speech by the Finance Manager who insisted we listen to his warranty presentation even when we expressed our disinterest in purchasing this product. More

(For Genesis of Charlotte) The showroom is beautiful, and the staff were incredibly helpful. It was busy as xxxx, but the staff kept coming by to assure they knew I was there. After the purchase, at least 4 the staff were incredibly helpful. It was busy as xxxx, but the staff kept coming by to assure they knew I was there. After the purchase, at least 4 associates, including the store manager, stopped by to thank me for the purchase and "Welcome to the family!" It honestly felt like they were genuinely interested in the experience (the manager let me test drive the car alone "so you could really play with it"). Overall one of the best car buying experiences Ihave had. Oh, and they don't work on commission - no pressure at all. And kudos to Rose, the associate who helped schedule the appointment last night. She was a joy to talk to. More

David was wonderful to work with and he ensured that I understood step of my service. My appointment was early in the morning and the way he greeted me made me feel that my service needs were just as impo understood step of my service. My appointment was early in the morning and the way he greeted me made me feel that my service needs were just as important to him as they were to me. He was a pleasure to work with and he was highly thorough in the services he provided on down to making sure that my stay in the facility was a pleasant experience. I look forward to working with him when I return. More

I worked with floyd and he was so wonderful very thorough snd was very patient with me Im not the easiest sale!!!!!! snd was very patient with me Im not the easiest sale!!!!!! More

Steven was the nicest salesman i ever had at a car dealer. Very patience and so respectful. dealer. Very patience and so respectful. More

George was knowledgeable, courteous and patient. He answered all my questions about the car and made the car buying experience pleasant. I was at the Genesis dealership at 9010 E. Independence Blvd. He answered all my questions about the car and made the car buying experience pleasant. I was at the Genesis dealership at 9010 E. Independence Blvd. More

The service was good they did not wash my car good rain drops and the same dirt was there when I bought it in. drops and the same dirt was there when I bought it in. More

Joe was very attentive to my concerns and features and made it his focus to answer my questions. I’m pleased with the car choice I made. made it his focus to answer my questions. I’m pleased with the car choice I made. More

Maintenance performed within scheduled time frame. Details and options explained thoroughly. Chris good to work with. Details and options explained thoroughly. Chris good to work with. More

Be careful knowing they add another $1995 for the keffer advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if I didn't want tinted windows, I still had to pay the $1995, just no tinted windows. It's highway robbery. $2000 for that?!! But the lying about it from the salesman (Rashard soon to be a financial manager) is what sets me on edge. Told me it was already done at the factory (funny the advantage tag, once they brought it to me, says dealer added items). And on top of that, I had to argue with the salesman that my car I chose didn't have tinted windows yet. After dancing around that, oh yeah we are doing the tint now. What happened to it was all done at the factory?!! It's the lying that really pisses me off. I wound up paying MSRP, plus the advantage protection less the competitive discount I was entitled too. So no deal for me Just go in with your eyes wide open. I guess they feel good about being able to make a quick sale. But you pissed off one customer (it's the lying) And trying to take me on the trade amount. But I was ready with a car max offer. A HUGE, HUGE difference.From $4400 to $11,400?!!! But hey they made up for it by not giving me anything but MSRP less $1000. Just go in with this knowledge and you should be good (unless the price isn't a concern for you). More