Keffer Hyundai

Kay F. explained all services in detail!! Inspected was completed and breakdown of all service was in a timely manner! explained all services in detail!! Inspected was completed and breakdown of all service was in a timely manner! More

I brought my GV80 to have the brake pads tuned and I was at your dealership from 8:00am until 4:00pm. Yes I did have appointment. I have never had this type of service that would require this much time - at your dealership from 8:00am until 4:00pm. Yes I did have appointment. I have never had this type of service that would require this much time - all day to complete. More

First service for our Santa Fe. The service went quickly and on time. The dealership is undergoing a major renovation, but they have set up temporarily accommodations that work we The service went quickly and on time. The dealership is undergoing a major renovation, but they have set up temporarily accommodations that work well, plus their Genesis dealership is available to use. Overall an excellent experience. More

First time at the upgraded Keffer Genesis facility. Reps were on hand immediately and checking out and getting loaner went quickly and smoothly. Only one additional item was recommended and completed o Reps were on hand immediately and checking out and getting loaner went quickly and smoothly. Only one additional item was recommended and completed on time. Communications were timely. Overall a good experience. More

Great Team, Got me in the car I wanted. Thank you very much Keffer Hyundai Thank you very much Keffer Hyundai More

Staff members were very friendly and informative. They took the time to explain there process and what to expect. They took the time to explain there process and what to expect. More

This was the worst experience ever I was they work with all credit lie 1 then Kat(Katherine) who I never met told me they were specifically there to help me and that when I get there let someone know that all credit lie 1 then Kat(Katherine) who I never met told me they were specifically there to help me and that when I get there let someone know that I was looking for her lie 2 then they my ran my credit mind you they make money off the credit report no matter what the outcome is just to tell you they can’t help you that’s mad crazy. Don’t waste your time. A Misleading and Financially Painful Experience. More

Kay F. was very my service advisor was very pleasant to work with. She is always very friendly and professional. However, I was very disappointed with the was very my service advisor was very pleasant to work with. She is always very friendly and professional. However, I was very disappointed with the service I received. I previously had my car in for service back in May & June 2025 for service (engine and transmission which was under warranty). At that time they suggested I replace the hoses which I did. I do not understand at all why they did not replace the coolant hoses along with the other ones back in May/June so instead I have paid a lot of extra money on labor that could have been avoided. Very disappointed. More

Excellent customer service. Very professional and competent while at the same time friendly and personable. Rachel, Ramon and David are all outstanding! Very professional and competent while at the same time friendly and personable. Rachel, Ramon and David are all outstanding! More

Overall I was very satisfied but did not appreciate the unfriendly greeting from a clerk inquiring if I had an appointment which I did. I waited about 5 mins for a receptionist to check me in. I appreciat unfriendly greeting from a clerk inquiring if I had an appointment which I did. I waited about 5 mins for a receptionist to check me in. I appreciated that I was offered to have the annual car inspection completed along with regular maintenance. Being new to NC this alleviated having to do this in February 2026. I’ll be going back to this dealership in the future. More