Keffer Hyundai

George was knowledgeable, courteous and patient. He answered all my questions about the car and made the car buying experience pleasant. I was at the Genesis dealership at 9010 E. Independence Blvd. He answered all my questions about the car and made the car buying experience pleasant. I was at the Genesis dealership at 9010 E. Independence Blvd. More

The service was good they did not wash my car good rain drops and the same dirt was there when I bought it in. drops and the same dirt was there when I bought it in. More

Joe was very attentive to my concerns and features and made it his focus to answer my questions. I’m pleased with the car choice I made. made it his focus to answer my questions. I’m pleased with the car choice I made. More

Maintenance performed within scheduled time frame. Details and options explained thoroughly. Chris good to work with. Details and options explained thoroughly. Chris good to work with. More

Be careful knowing they add another $1995 for the keffer advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if I didn't want tinted windows, I still had to pay the $1995, just no tinted windows. It's highway robbery. $2000 for that?!! But the lying about it from the salesman (Rashard soon to be a financial manager) is what sets me on edge. Told me it was already done at the factory (funny the advantage tag, once they brought it to me, says dealer added items). And on top of that, I had to argue with the salesman that my car I chose didn't have tinted windows yet. After dancing around that, oh yeah we are doing the tint now. What happened to it was all done at the factory?!! It's the lying that really pisses me off. I wound up paying MSRP, plus the advantage protection less the competitive discount I was entitled too. So no deal for me Just go in with your eyes wide open. I guess they feel good about being able to make a quick sale. But you pissed off one customer (it's the lying) And trying to take me on the trade amount. But I was ready with a car max offer. A HUGE, HUGE difference.From $4400 to $11,400?!!! But hey they made up for it by not giving me anything but MSRP less $1000. Just go in with this knowledge and you should be good (unless the price isn't a concern for you). More

I found a great car with low miles. The salesman, I had was Jose Hernandez. He was great at his job especially knowledgeable about explaining the things I needed to know about the car. The salesman, I had was Jose Hernandez. He was great at his job especially knowledgeable about explaining the things I needed to know about the car. Also I got a great discount on the price. Thanks for your dealership kindness. More

Good & timely service. Kay, our service advisor, was very courteous and helpful. She explained everything and spent extra time answering my questions. Kay, our service advisor, was very courteous and helpful. She explained everything and spent extra time answering my questions. More

I was Greeted at the Service Department Mr. Justin Showed his Professional Skills of letting me know that He'll do a muti inspection of my car before my oil change, Showed hospitality Of tre Justin Showed his Professional Skills of letting me know that He'll do a muti inspection of my car before my oil change, Showed hospitality Of treats,Coffee, Hot Chocolate Snacks Etc... Didn't have to wait long ' As Departing The Service Department he still had a Great Attitude of his Job' I wish him & his team God Blessing " What A Great Guy"😇 More

All staff members were extremely accommodating and helpful. My Service advisor Ramone is always courteous and friendly. helpful. My Service advisor Ramone is always courteous and friendly. More

Sales representative was good and worked very hard to get me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays t me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays to get the vehicle and condition it was almost handed off to me in before I pointed out missing dealer package and visible white scrapes across the front bumper of a brand new car made the experience not amazing. The dealership did in the end honor the dealer package that I paid for, even if the service department directed me to go back to my sales rep when I was told to just show up and service would take care of it. Again, sales rep was great, everything else took many more steps and hurdles than I felt it should've. More