Keffer Hyundai
Matthews, NC
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My wife had a routine oil change scheduled two weeks in advance for Saturday at 9:30 AM. She waited 2.5 hours (with a 1 year old) and finally left at 12:15 PM for what should take 30 minutes max. This wa advance for Saturday at 9:30 AM. She waited 2.5 hours (with a 1 year old) and finally left at 12:15 PM for what should take 30 minutes max. This was our first experience with the service dept at Keffer Hyundai and while the free oil change is a nice perk, it should never take that long when a customer is on time and waiting. She did say Violet was very nice and did what should could during the situation. More
I would recommend everyone that I know to go to buy a car there. They have great customer service the guy name Yaz went above and beyond. To get me to vehicle that I wanted and right color 😍❤️❤️❤️🚘 there. They have great customer service the guy name Yaz went above and beyond. To get me to vehicle that I wanted and right color 😍❤️❤️❤️🚘 More
Excellent sales experience, convincing me to purchase a car I had only intended to test out. Great after sales support as well by delivering the vehicle to Boone at no extra cost to me. car I had only intended to test out. Great after sales support as well by delivering the vehicle to Boone at no extra cost to me. More
Asia in the service department made the service appointment I had for my Genesis as easy as can be! When purchasing the vehicle we were first assisted by Chuck who was wonderful in helping us s appointment I had for my Genesis as easy as can be! When purchasing the vehicle we were first assisted by Chuck who was wonderful in helping us secure the car we wanted. He is kind, knowledgable and accommodating. Peter assisted as well and did a great job explaining all the features of the new car. A few weeks later Rachel came over to our house to once again go over the features of the Genesis and she was terrific. Keffer Hyundai has some wonderful people working there and we are glad we ended up with a car from there! More