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Keffer Hyundai

Matthews, NC

4.3
2,223 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,223 reviews

March 02, 2023

Waited in the lobby for 2 hour for a SCHEDULED service appointment an a recall. After 2 hours of waiting, I was told they don't have the part they need and have ordered it. They knew the VIN and exact spe More

by dealerrater
Recommend Dealer
No
Employees Worked With
No idea.
February 28, 2023

Keffer Hyundai and their sales professional Shelene Al Brahim are second to none. If you are looking for a fantastic car or SUV. Feel free to look around, but don't sign on any dotted line without meeting More

by paul_mangold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim
February 28, 2023

My first time buying a new car, and Keffer made it easy for me and my husband. I worked with Peter, he answered all our questions about the car and financing. It's obvious that Keffer puts a lot of thought More

by Alisha Rudhru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Newton
February 24, 2023

Service has been inconsistent. However, my latest experience in February 2023 was better than in the past. Moving in the right direction. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
February 24, 2023

Dezaria was wonderful super sweet and personal! The other lady there wasn't as nice I wouldn't say she was mean but she came off very cold. I had to ask her a question because my service manager More

by Mlrobbins17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dezaria
February 22, 2023

Excellent service , fast and profesional customer service , update , clean waiting room , perfect thank you so much . More

by Rosa.83034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service, Marcio Almeida
February 20, 2023

Very welcoming and highly professional outfit that took care of my needs in a timely manner. More

by devieking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
February 20, 2023

George was very professional and extreme helpful. He provided thorough in formation regarding the Tuscans and what would HES suite my needs. He made the car buying process easy and stress-free. Highl More

by Racheltarulli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Athens
February 18, 2023

The service is team is thorough and punctual, and I like that they give customers periodic progress updates during their visits. (Thank you, Violet!) More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violet , Shelene Al Brahim
February 18, 2023

Customer service has always been bad at this location. This time was worse. Over two hours for an oil change and tire rotation. Totally unacceptable. More

by TomBomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
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