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Keffer Hyundai

Matthews, NC

4.3
2,223 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,223 reviews

March 29, 2023

Awful service department. They damaged my paint and did not offer to fix. Took multiple trips to fix window trim. I would never purchase another vehicle from keffer. More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service, Marcio Almeida
March 25, 2023

This is my second time coming back to buy a car from keffer Hyundai and sll my experiences with them at this location has been great they try to meet your needs and work with you in every way I left the More

by Polarbearchris74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Mensa
March 23, 2023

Denied engine repairs on my still under warranty, almost brand-new car (2021 with 20k miles on it) for unspecified reason. More

by Jad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie kubicki
March 23, 2023

The car buying experience went well. The finance department was very helpful and straightforward with us. More

by sthomas
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
March 21, 2023

Went for an oil change and they did not put oil in my car. The oil light was on when I started it so the technician had to see that it was on. Then wanted to drive my car back to the bay to put oil in it More

by ESTRIDGEDENISE
Recommend Dealer
No
Employees Worked With
Vashawana Overton
March 21, 2023

The service department is the backbone of every dealership, and Keffer Hyundai can stand tall knowing that they have a strong team. My service advisor, Asia Smith, not only remembered me from my la More

by Keith Spurlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith, Customer Service
March 18, 2023

Helpful and Honest . I’ve been going to Keffer Hyundai for over 2 years. they never disappoint. More

by Pratap rai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelene Al Brahim, Customer Service
March 17, 2023

Everyone is polite and friendly. Showroom was clean and well lit. Restroom was clean and stocked. More

by plunkettc_99
Recommend Dealer
Yes
Employees Worked With
James Brown
March 17, 2023

Very smooth transaction. Never had to leave my home in Pinehurst, they deliver. Very professional. More

by Rhorky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farrid Coleman
March 15, 2023

Always have gotten good service from this location. Associates are knowledgeable and don't push services that aren't necessary. More

by Thompsonb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
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