Keffer Hyundai

Asia made my service experience exceptional. She called prior to my service appointment & made sure that all my vehicle services were met. Asia & the entire team did a great job. She called prior to my service appointment & made sure that all my vehicle services were met. Asia & the entire team did a great job. More

The best experience with them. Love your dealership and customer service. Violet Rosca is respectful and kind person . Love your dealership and customer service. Violet Rosca is respectful and kind person . More

I took my vehicle in to be serviced. The advisor, Latascha Lacey was outstanding! She constantly checked on me to see if I needed anything and kept me advised on the status of my Genesis The advisor, Latascha Lacey was outstanding! She constantly checked on me to see if I needed anything and kept me advised on the status of my Genesis. She provided excellent customer service. More

My Service advisor Latasha did a great job welcoming me and keeping me updated. She remained calm and professional, even though the service dept was extremely short staffed the day I visited. I'm looking f and keeping me updated. She remained calm and professional, even though the service dept was extremely short staffed the day I visited. I'm looking forward to a more upscaled experience as a GV80 owner in Jan 2024! More

Marcio at Keffer Hyundai was so great to work with! Wonderful experience buying my GV60 Wonderful experience buying my GV60 More

Service dept. was very busy. I had a recall service. Violet was very attentive and updated me about my next service needs. After I left the dealership she follo was very busy. I had a recall service. Violet was very attentive and updated me about my next service needs. After I left the dealership she followed up with a phone call to ask if my service was completed to my satisfaction. More

The lady that helped me was very nice and helpful! My one complaint is no one ever an answered the phone in the service depth. Things seemed a bit hectic My one complaint is no one ever an answered the phone in the service depth. Things seemed a bit hectic More

I was very pleased with my salesperson, Paul Marcum. He was very personable and knowledgeble. Easy to work with. He was very personable and knowledgeble. Easy to work with. More

2 1/2 hours for a simple oil change is unacceptable. And the site for making service appointments does not work very well. I have complained about this previously but nothing appears to have been done t And the site for making service appointments does not work very well. I have complained about this previously but nothing appears to have been done to correct it. I sincerely hope the dealership is working to address these issues. More

A recall service was made, but the car was returned to me after another problem, caused by the first repair, had arisen, before I could even drive the car off the lot. I brought the car back to the shop, and after another problem, caused by the first repair, had arisen, before I could even drive the car off the lot. I brought the car back to the shop, and was offered a “free loaner,“ but when I got to the enterprise office, I had to pay my own insurance. A free car should be totally free. They eventually ironed out the problem, but it took a few hours & several phone calls. During the entire frustrating process, Service Adviser Violet try to be as helpful as she could. More