Keffer Hyundai
Matthews, NC
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Pierce Adams is a very young salesman, but understandstood clear what I wanted and did everything to the best of his abilities to get me the best price and service he and the dealership could understandstood clear what I wanted and did everything to the best of his abilities to get me the best price and service he and the dealership could offer. He is a valuable asset to this dealership! I am very glad that I purchased 2 vehicles from him. More
We bought a 2009 Hyundai Sante Fe back about 10 months ago from this dealership and received the best experience. I negotiated the sale for my husband over the internet with Seth and he was great to work ago from this dealership and received the best experience. I negotiated the sale for my husband over the internet with Seth and he was great to work with. Gave us alot better deal than the other dealership in Charlotte. Trust me I did my research and I know what a good deal is. My husband saw the new 2010 Tuscon and without hesitation I called Seth and we negotiated it all over the phone in 2 hours. My husband went to the dealership for him to drive the car and the deal was done. I came down with the check and we were out of there in no time and I can not begin to tell you how much I respect this dealership. They are professional, honest and Seth is a first class sales person. I would not hesitate to recommend this dealership to anyone. Trust me, do not waste your time looking at other deals because Keffer will give you the bestdeal. They also care after the sale which is rare to find. If you have a problem they will make it right and I know during our time with the Santa Fe I had to call Seth once on something and he was on top of it. Keffer Hyundai is number one in our book! More
Our overall experience was great, with one exception, we were told that the dealership would be contacting our insurance company to provide them with the car information (vin #, etc) and that did not happen were told that the dealership would be contacting our insurance company to provide them with the car information (vin #, etc) and that did not happen. I was disappointed that they did not follow through with that. More
Went in on 2/18/2010 to have my xm radio reactivated during trial period. For some reason it just shut down. Well thank God I had the Service Advisor I had because it took him over 50 minutes and two di during trial period. For some reason it just shut down. Well thank God I had the Service Advisor I had because it took him over 50 minutes and two disconnects before he finally got my reactivation done. He did a great job for me especially with his patience and professionalism in the way he handled a precarious situation. The real problem that existed is the way the xm team he spoke to were so unorganized. If they expect people to subscribe tothe radio they had better get organized with there different departments. This effort should have taken no more then 5-10 minutes not 50 plus. Again I am thankful for Vinces help in getting my xm radio activated again. More
Everyone from management to sales was very friendly. Scott helped me pick the car I wanted and the whole process was very simple. Scott helped me pick the car I wanted and the whole process was very simple. More
Buying a 2010 Sonata from Scott at Keffer Hyundai was the best car buying experience we have had. I appreciated his immediate online response with price to my email inquiry. He listened well, respected my p best car buying experience we have had. I appreciated his immediate online response with price to my email inquiry. He listened well, respected my process, moved us through the buying as quickly as he could. I recommend him and this dealership if you are looking for straight forward, clear communication and respectful negotiations. We will be back the next time we need a vehicle. Darryl, the finance manager was equally professional and gave us time to make the best decisions for us. Thanks to you both! More
We just purchased our 2nd vehicle from Scott in the past 2 months, and it was a great experience. His knowledge of the different vehicles was very helpful. He does his job in a very proffessional manor. I w 2 months, and it was a great experience. His knowledge of the different vehicles was very helpful. He does his job in a very proffessional manor. I would reccomend Scott and Keffer Hyundai to anyone. Fred and Marcia Harzstark More
Keffer Hyundai deserves all 5's in my rating! I have been a customer there since 2003 and wouldn't dream of buying from anyone else. Whenever I need anything from an oil change to a new purchase I have alway a customer there since 2003 and wouldn't dream of buying from anyone else. Whenever I need anything from an oil change to a new purchase I have always been treated so special. It may be silly, but when I am there for any reason, I feel like I've come "home". The employees I've mentioned and several more all have the warmest personalities. The team atmosphere and Customer Care skills they exude reflect a well run business. I have had very few service needs that weren't readily resolved by a well trained Service dept. Last week when I went in for an oil change, I was pleased that I was offered 3 levels of price that were well explained and the choice was mine to make. As far as price, I have never had a vehicle, prior to owning a Hyundai that had so many extra features that are included in the very affordable Keffer Hyundai price. The dealership also has a comfortable waiting area that is designed to meet the needs of all customers. To sum it up, I would recommend this dealership to anyone who wants "more". Don't we deserve, in this economy, to feel special, to pay less, to receive more? Consider coming "Home" to Keffer Hyundai, I'm glad I did! Kathie H. Moyles More
My husband & I bought a new Sante Fe at Keffer Hyundai this week. We used their VIP & Internet service & had our best car buying experience ever. Michelle & Scott were great to work with. We had put ou this week. We used their VIP & Internet service & had our best car buying experience ever. Michelle & Scott were great to work with. We had put out requests to several dealerships in the area & Keffer was the only dealership we dealt with that provided the information we requested on the first request and by email as requested. The rest of the dealerships called several times within a few hours & harassed us instead of helped us. Both Michelle & Scott called when necessary during the process and were very professional & helpful. Also the price for the new vehicle & our trade in were great as well. We'll definitely recommend Keffer Hyundai & Michelle & Scott to all our friends & for our future vehicle purchases. More