Keffer Hyundai
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
Our advisor did a good job. The only complaint I have is the time it took to get an oil change and tire rotation. My arrival time was 10:45 for an 11:00 appointment. It took the The only complaint I have is the time it took to get an oil change and tire rotation. My arrival time was 10:45 for an 11:00 appointment. It took them until 1:30 to complete. That seems a little extreme to me. More
This dealership fixed my control arms and messed up something else in my car. All the light on my dash came on and won't go off. They left the hood popped on my car. I had to pull over on the side if t something else in my car. All the light on my dash came on and won't go off. They left the hood popped on my car. I had to pull over on the side if the road to close my hood which should've been done. A few small items missing from my car, my gas was driven out even though it was towed to the dealership. The inside of my car had oil over everything which I understand it's on your hands from fixing my car but at least be courteous enough to wipe the oil off of what you touch. The coins in my ashtray was gone. I don't mind feeding people snacks but please ask or let me offer. I will be calling on Monday. I didn't pay over $1300.00 for this to be going on with my car. More
Violet was very professional and kind! She kept checking with me about the progress of my car service and and making sure I was comfortable while waiting. Once the car was ready she eve She kept checking with me about the progress of my car service and and making sure I was comfortable while waiting. Once the car was ready she even checked inside to finish up the cleaning with a hand vacuum! Good customer service Keffer Hyundai! More
Rebecca engages with the customers she assists. She has helped me and my husband multiple times. Seriously hope she stays at Keffer Hyundai. Thank you, Rebecca. Your effort is greatly appreciat She has helped me and my husband multiple times. Seriously hope she stays at Keffer Hyundai. Thank you, Rebecca. Your effort is greatly appreciated. More