Keffer Hyundai
Matthews, NC
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The experience in dealing with Kenny Walker was great from start to finish and lead to the purchase of a new Equus whcih we love!! Everything about Keffer and the car buying experience was great from start to finish and lead to the purchase of a new Equus whcih we love!! Everything about Keffer and the car buying experience was great More
Chip is a very pleasant dealer to work with,he is very knowledgeable and helpful,in choosing our needs in a vechicle.The dealership is also great to deal with,i would definately refer my family and friend knowledgeable and helpful,in choosing our needs in a vechicle.The dealership is also great to deal with,i would definately refer my family and friends to KEFFER! More
Bob Ernsberger is a true sales professional. He is efficient, responsive, polite, & experienced. If Bob is not your top producer I'd be surprised. I've hired, trained, & managed hundreds of sales pe efficient, responsive, polite, & experienced. If Bob is not your top producer I'd be surprised. I've hired, trained, & managed hundreds of sales people over a 50 year career & he is as good as one can be. More
The salesman, Kenny Walker, was wonderful. He was very friendly, approachable, and easy to talk to. He definitely made the experience not feel intimidating and he genuinely seemed concerned with making su friendly, approachable, and easy to talk to. He definitely made the experience not feel intimidating and he genuinely seemed concerned with making sure my experience at Keffer was as enjoyable as it could be. He also went out of his way to make sure any question I had was answered. The negative part of my experience came from talking to financier after the deal was made. Even though it was later in the evening when the dealership wasn't very busy, it took way too long to see a financier and solidify the deal. Then when we got into the room they were still printing out things as we did them. I honestly cannot remember the financiers name, but his signature is all over my paperwork if need be. The financier was very friendly, and he was sincerely doing his best to make things go as smoothly as possible. However, that being said, he clearly had too MUCH pressure on him to make me finance the car over a long period of time, and to make me buy a warranty deal with the dealership. I get it, dealerships want to make money, but I have no doubt this guy was ring pushed way too hard by corporate to make an additional deal. He used a rather GRAPHIC scenario to try to scare me into buying the warranty, and that was seriously not appreciated. Once again though, I do not feel this was within his inherent character. He seemed to be really nice and attempting to do his best, but he had way too much higher influence on him. Overall it wasn't a bad experience at Keffer, I would even call it good/great! I just don't think I should have been held waiting as long as I was, and I think the finance department really needs to examine their selling strategies or fix their high pressure system. More
I bought under the Costco program so I filled out the form online about what type of car I was looking for. Bob got back to me right away with several options and then followed up with a phone call and form online about what type of car I was looking for. Bob got back to me right away with several options and then followed up with a phone call and we made an appointment for later in the week. He was very friendly, personable, and knowledgeable about the car and the program. He made the experience an enjoyable one and I would buy from him again. He also followed up with a call a week later just to see how we liked the car! -Angela Blair More
Kayla was awesome from beginning to end! The customer service and ease of purchase was great! I Will definitely buy another car from her in the future!!! service and ease of purchase was great! I Will definitely buy another car from her in the future!!! More
We went to the Keffer Dealership to see and drive a hybrid car that we had previously gotten a quote on line for. We thought the price was good and we were met at the front by a man that I husband had hybrid car that we had previously gotten a quote on line for. We thought the price was good and we were met at the front by a man that I husband had previously bought cars from at Arnold Palmer's. They exchanged ole times and he brought the car around for us to drive. The exchange with the guys while purchasing the car was most pleasant. The drive was a bit trying due to the traffic on Independence but thankfully we had the patience to deal with the traffic. We bought the car and are very pleased with it at this time. More
Truly a pleasure to do business with. Phil Robbins made our car buying experience very easy and very enjoyable. All we can say is what a pleasure to deal with a great bunch of people. We drove out with ou our car buying experience very easy and very enjoyable. All we can say is what a pleasure to deal with a great bunch of people. We drove out with our brand new Sonata SE the very same day. They really know the meaning of customer service and know how to treat thier customers. All we can say if you want to know how it feels to be really appreicated as a customer and want to experience a truly no hassle purchase....go to Keffer Hyundai they know how to treat you right. I will definately buy again and again. Great product, Great price, and great professional sales and service....WE love ya. Dan and Gladys More
GREAT CAR BUYING EXPERIENCE WITH SCOTT & THE KEFFER TEAM...EVERYONE MADE IT EASY & CONVENIENT.....JIM, BE PROUD OF YOUR EMPLOYEES, SCOTT, STEVE, PEGGY, & BOBBY (WHOM WE THOUGHT SHOULD COME WITH THE C TEAM...EVERYONE MADE IT EASY & CONVENIENT.....JIM, BE PROUD OF YOUR EMPLOYEES, SCOTT, STEVE, PEGGY, & BOBBY (WHOM WE THOUGHT SHOULD COME WITH THE CAR)..... WE GIVE ALL THE KEFFER FOLKS WHO HELPED US A "10"... THANKS, BRENDA & JERRY LATHAN More