Keffer Hyundai

My overall experience with Kayla, Mr. Lincoln and Mr. Baker was that they were very professional. They all were very knowledgeable of the car. The only thing that bothers me is that I made an agreement o Baker was that they were very professional. They all were very knowledgeable of the car. The only thing that bothers me is that I made an agreement on the price and in closing I noticed that somehow it got changed. Mr. Baker said that the $500.00 difference was reflected in the trade in. The trade in agreement had already been established. I was wanting to get finishes and did not look over thing that was written down. It was my fault for not going back to square one. More

Bob Ernsberger was very helpful throughout the sale and helped me with my trade. After visiting with Mr. Ernberger twice, we were able to communicate and come up with a number that worked for both of us. helped me with my trade. After visiting with Mr. Ernberger twice, we were able to communicate and come up with a number that worked for both of us. More

John Mcneil is great sales person. He let me test drive two cars. He listened to my needs and worked towards keeping up with me than telling me what he wanted to sell. two cars. He listened to my needs and worked towards keeping up with me than telling me what he wanted to sell. More

The experience in dealing with Kenny Walker was great from start to finish and lead to the purchase of a new Equus whcih we love!! Everything about Keffer and the car buying experience was great from start to finish and lead to the purchase of a new Equus whcih we love!! Everything about Keffer and the car buying experience was great More

I'm very thankful for John and keffer hyundai, they really did a great job of taking care of me. It was a great experience really did a great job of taking care of me. It was a great experience More

Chip is a very pleasant dealer to work with,he is very knowledgeable and helpful,in choosing our needs in a vechicle.The dealership is also great to deal with,i would definately refer my family and friend knowledgeable and helpful,in choosing our needs in a vechicle.The dealership is also great to deal with,i would definately refer my family and friends to KEFFER! More

Bob Ernsberger is a true sales professional. He is efficient, responsive, polite, & experienced. If Bob is not your top producer I'd be surprised. I've hired, trained, & managed hundreds of sales pe efficient, responsive, polite, & experienced. If Bob is not your top producer I'd be surprised. I've hired, trained, & managed hundreds of sales people over a 50 year career & he is as good as one can be. More

The salesman, Kenny Walker, was wonderful. He was very friendly, approachable, and easy to talk to. He definitely made the experience not feel intimidating and he genuinely seemed concerned with making su friendly, approachable, and easy to talk to. He definitely made the experience not feel intimidating and he genuinely seemed concerned with making sure my experience at Keffer was as enjoyable as it could be. He also went out of his way to make sure any question I had was answered. The negative part of my experience came from talking to financier after the deal was made. Even though it was later in the evening when the dealership wasn't very busy, it took way too long to see a financier and solidify the deal. Then when we got into the room they were still printing out things as we did them. I honestly cannot remember the financiers name, but his signature is all over my paperwork if need be. The financier was very friendly, and he was sincerely doing his best to make things go as smoothly as possible. However, that being said, he clearly had too MUCH pressure on him to make me finance the car over a long period of time, and to make me buy a warranty deal with the dealership. I get it, dealerships want to make money, but I have no doubt this guy was ring pushed way too hard by corporate to make an additional deal. He used a rather GRAPHIC scenario to try to scare me into buying the warranty, and that was seriously not appreciated. Once again though, I do not feel this was within his inherent character. He seemed to be really nice and attempting to do his best, but he had way too much higher influence on him. Overall it wasn't a bad experience at Keffer, I would even call it good/great! I just don't think I should have been held waiting as long as I was, and I think the finance department really needs to examine their selling strategies or fix their high pressure system. More

I bought under the Costco program so I filled out the form online about what type of car I was looking for. Bob got back to me right away with several options and then followed up with a phone call and form online about what type of car I was looking for. Bob got back to me right away with several options and then followed up with a phone call and we made an appointment for later in the week. He was very friendly, personable, and knowledgeable about the car and the program. He made the experience an enjoyable one and I would buy from him again. He also followed up with a call a week later just to see how we liked the car! -Angela Blair More

Kayla was awesome from beginning to end! The customer service and ease of purchase was great! I Will definitely buy another car from her in the future!!! service and ease of purchase was great! I Will definitely buy another car from her in the future!!! More