Keffer Hyundai

Easiest Purchase Helio worked swiftly in obtaining the exact color and features in my 2015 Santa Fe. He was readily available for any questions that I had. Working wit Helio worked swiftly in obtaining the exact color and features in my 2015 Santa Fe. He was readily available for any questions that I had. Working with the finance department was also a pleasant experience as I didn't feel rushed and had the opportunity to ask questions and have them answered honestly and patiently. This wast second car that I have purchased from Keffer, and I don't believe it will be my last. More

great experience with great people, looking forward to a long relationship with keffer hyundai. Gave me the price and the car that fit my needs. with great people, looking forward to a long relationship with keffer hyundai. Gave me the price and the car that fit my needs. More

New car purchase Kenny Walker was a pleasure to work with, he provided me a great overview of cars and my options, and helped me throughout the process. Kenny's frien Kenny Walker was a pleasure to work with, he provided me a great overview of cars and my options, and helped me throughout the process. Kenny's friendly personality influenced my decision to do business with Keffer Hyundai. More

A+++++ awesome experience. Very happy with all aspects of the transaction from start to finish. I will return and refer anyone in the market for a vehicle to awesome experience. Very happy with all aspects of the transaction from start to finish. I will return and refer anyone in the market for a vehicle to keffer Hyundai More

Great Experenice I really like this dealership and all the sales ,finance and service ! They always will try to meet the needs of the customer and they are very profes I really like this dealership and all the sales ,finance and service ! They always will try to meet the needs of the customer and they are very professional I will always buy from this dealership ! Ralph Watts More

"Thank You Hyundai & Farrid for a wonderful experience!" " I purchased a new vehicle from here and everyone was extremely helpful!" "My sales person was Farrid Coleman, he was very polite, considerate and we " I purchased a new vehicle from here and everyone was extremely helpful!" "My sales person was Farrid Coleman, he was very polite, considerate and went above and beyond to meet my needs." "Thanks again for your help, because of your hard work, I can enjoy my new luxurious ride!" More

Great Experience Great dealership, Great people, Great service and Great Deals. I just got my genesis today, and very happy with the deal i got. Keffer will be my firs Great dealership, Great people, Great service and Great Deals. I just got my genesis today, and very happy with the deal i got. Keffer will be my first choice next time when i am ready to buy a car. More

Car purchase I went to Keffer on January 12, 2015 with hopes to purchase a new vehicle. I was driving a Mini Cooper S and was so ready to trade it in but I didnt I went to Keffer on January 12, 2015 with hopes to purchase a new vehicle. I was driving a Mini Cooper S and was so ready to trade it in but I didnt want to be unside down in my loan. I still owed quite a bit on it. Well I was there for a long time but in the end I left smiling big time. I bought a 2013 Elantra Limited and I love it. Bob Ernsberger, Glenn, and Steve were great!!! My dad and my daughter also brought cars. So we bought 3 cars within a week. I will definantly shop at Keffer for my cars!!!!!!! More

DO NOT BUY OR SERVICE VEHICLE HERE I had a bad experience with the service department at Keffer Hyundai. I was scheduled to have my driver seat rail replaced on Saturday, September 6, I had a bad experience with the service department at Keffer Hyundai. I was scheduled to have my driver seat rail replaced on Saturday, September 6, 2014 at 1:45 p.m. I actually brought the car in about 45 minutes early, and I was told by Vince Deloreto that they couldn’t work on my car that day. He informed me that they need half a day to replace the seat rail, and they weren’t fully staffed to do that on a Saturday. So, I told him that they shouldn’t have scheduled me for Saturday, but I understood. So, Vince scheduled me for Tuesday morning at 7 a.m., and so I asked for a loaner vehicle so I could get to work. He said that wouldn’t be a problem. I arrive on Tuesday, September 9th at 7:10 a.m., drop my car off, get the loaner, and go to work. Around 5 p.m., I call the service department and speak with Vince. He tells me that they weren’t able to get to my car, and it would be finished on Wednesday. After hanging up and thinking about it for a few minutes, I call back and ask to speak with the service manager… I believe his name is Shawn Howard. I tell Shawn that I don’t understand why they couldn’t get to my car that day. If they knew they were going to be busy, why schedule my service for that day. I ask if they have actually done anything with my car. He puts me on hold for a while, and when he returns to the phone, he tells me that they have the seat apart but didn’t have enough time to finish it. I decide that I’m ok as long as they were actually working on my vehicle. On Wednesday after work, I call the dealership around 4:30 p.m. to find out the status of my vehicle. Again, I’m told that they were not able to get my vehicle finished and that it would be finished on Thursday. So, I decide to go to the dealership to see what’s going on with my vehicle. I get there and ask someone in service to check on the status of my vehicle. The young man goes to the garage area, comes back, and looks something up on the computer. He tells me that my vehicle is out on the lot. Immediately, I ask to look at my car, because I know that if the seat is apart, they aren’t moving my car out of the garage. So, the young man takes me to my vehicle. I open it and see that my vehicle seat is intact and has not been touched for two days. So, I confront Vince Deloreto, and basically tell him that I don’t appreciate how I’ve been treated and lied to. I also tell him that if he would have just called me and told me the status of my vehicle that I would have been okay. But, I never received any phone calls updating me on the status of my vehicle. I had to make the effort to call and check on my vehicle. He apologizes and says that the service department has been slammed. I tell him that I am taking my car, and I will not be returning to the dealership. Later, the service manager, Sean, calls me, apologizes, and sets me up with a new service appointment, a guarantee that my vehicle will be finished on the same day, valet service, and a full tank of gas. So, I reluctantly agree to bring my car back. However, after getting my car back this last time with cigarette smoke/bad cologne smell and huge scrape on front bumper, it was obvious that this service department was okay with what they were presenting to me. After a couple of months driving the vehicle and not being able to rid my vehicle of cologne/cigarette smoke smell, I decided to trade in the vehicle and buying a brand new Audi SQ5. I would have purchased a new Genesis, but I don't think Hyundai dealerships are on the same level as Audi and other luxury brands. People who spend money on a luxury vehicle expect to be treated with a little more care and respect. Done with Hyundai altogether. More