Keffer Hyundai
Matthews, NC
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Exceptional customer service Once again I was pleased with my scheduled maintenance. Great customer service, my car was ready and waiting when I returned. Great customer service Once again I was pleased with my scheduled maintenance. Great customer service, my car was ready and waiting when I returned. Great customer service always! More
Fast service with no BS I am retired airline maintenance tech and pilot.....I know when a dealer is feeding me bs for repair items....this is NOT the case with my experience I am retired airline maintenance tech and pilot.....I know when a dealer is feeding me bs for repair items....this is NOT the case with my experience at Keffer Hyundai . The Service tech Vince was forthright with some of the issues with my son in-laws car, they addressed the major safety issues, I deferred others that were not pressing at this time (believe it or not airliners are maintained in the same manner). I have always had good service when I bring in my 2011 Genesis sedan...first class operation....rare now a days. More
Keffer Wow this guy is good! I bought the car from him over the phone. He delivered it. Let me drive it. Did a complete customer instruct and did all the Wow this guy is good! I bought the car from him over the phone. He delivered it. Let me drive it. Did a complete customer instruct and did all the paperwork. I got a great deal! I'm a happy camper and on my second Hyundai thanks to Tom and Dewayne Moser ! More
Thanks to Kenny,Phil&the entire Keffer team,I'm driving a car that I absolutely love!From start to finish, Kenny delivered A+ service! driving a car that I absolutely love!From start to finish, Kenny delivered A+ service! More
The market has a fairly large supply of Equus, which is the model car that I ended up purchasing. I looked nationwide at all the different Equus on the market, and worked with many different dealers. Of the model car that I ended up purchasing. I looked nationwide at all the different Equus on the market, and worked with many different dealers. Of the many dealers and salespersons I worked with, without question Jeff Goodwin was the most professional and easiest to work with. Some of the other dealers and salespersons were pretty much abusive and behaved like a typical "used car salesperson" with whopper pitches and questionable pressure and tactics to force the sale. Although I know Jeff needed to make a profit, Jeff was more like a partner during the entire sale (including the questions I asked, negotiating the price, and delivery) as opposed to a person who was only in the deal for a profit. I'm very satisfied with Jeff and his work, and will absolutely look to do work with him again in the future. More
Bob Ernsberger was very friendly, pleasant and personable throughout my car buying experience. He was also very knowledgeable about the vehicle I was interested in and was able to find it immediately. My exp throughout my car buying experience. He was also very knowledgeable about the vehicle I was interested in and was able to find it immediately. My experience was unlike other dealers where I have been left waiting for long periods of time without a reasonable explanation. He treated me as a valued client and worked within my parameters to help me purchase a car with my most important needs and within my financial budget. He also is the the only sales representative that has ever patiently explained the accessories of the car I purchased. I will recommend Bob and your dealership in the future. More
My overall experience with Kayla, Mr. Lincoln and Mr. Baker was that they were very professional. They all were very knowledgeable of the car. The only thing that bothers me is that I made an agreement o Baker was that they were very professional. They all were very knowledgeable of the car. The only thing that bothers me is that I made an agreement on the price and in closing I noticed that somehow it got changed. Mr. Baker said that the $500.00 difference was reflected in the trade in. The trade in agreement had already been established. I was wanting to get finishes and did not look over thing that was written down. It was my fault for not going back to square one. More
Bob Ernsberger was very helpful throughout the sale and helped me with my trade. After visiting with Mr. Ernberger twice, we were able to communicate and come up with a number that worked for both of us. helped me with my trade. After visiting with Mr. Ernberger twice, we were able to communicate and come up with a number that worked for both of us. More
John Mcneil is great sales person. He let me test drive two cars. He listened to my needs and worked towards keeping up with me than telling me what he wanted to sell. two cars. He listened to my needs and worked towards keeping up with me than telling me what he wanted to sell. More