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Keffer Hyundai
Matthews, NC
2,242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,242 reviews
September 08, 2015
Not a Pressure Sale I have purchased 4 cars through Keffer and have enjoyed working with Scott. Scott has been a great person to work with and goes out of his way to assi I have purchased 4 cars through Keffer and have enjoyed working with Scott. Scott has been a great person to work with and goes out of his way to assist in anyway he can to make the car purchase enjoyable and mutual. Service area has some solid people as well, Vince always takes care of me there. More
by EBALC
Verified CustomerEmployees Worked With
Vince (service advisor), Scott Cramblitt
September 07, 2015
Two return customers My daughter and I have leased Sante Fe Sport vehicles together again from your dealership. Crystal Cranfield helped us in 2013 and Helio Gustavo help My daughter and I have leased Sante Fe Sport vehicles together again from your dealership. Crystal Cranfield helped us in 2013 and Helio Gustavo helped us each in different 2016 new leases. We are very pleased to be repeat customers and will continue to only work with your location! Many thanks for excellent service from Crystal and Helio and the whole staff. More
by SELBY5188
Employees Worked With
Helio Gustavo, Crystal Cranfield, Dion Ford in finance department, Helio Gusmao, Crystal Cranford
September 03, 2015
The Customer Experience Vehicle purchased on 8/15/15, Arrived back home, SC, 180 miles round trip, 1 key fob doesn’t work. Return to dealer on 8/22/15, 180 miles round trip, Vehicle purchased on 8/15/15, Arrived back home, SC, 180 miles round trip, 1 key fob doesn’t work. Return to dealer on 8/22/15, 180 miles round trip, 5 hours of my time new key fob has to be ordered. Return to dealer on 8/29/15, 180 miles round trip, 5 hours of my time to get new key fob. I have to request to see a manager, because no manager has any idea of my experience. Have not received my $25 gift card for test driving (bought the car by the way). More
by COREY.GRAHAM
Employees Worked With
Name are not necessary, everyone represents the brand.
September 02, 2015
Great! It was a great experience. I'm glad that everyone there is very patient without being overbearing. By the time all of the paperwork was signed it was It was a great experience. I'm glad that everyone there is very patient without being overbearing. By the time all of the paperwork was signed it was very late at night and I was advised to come back if I wanted the car to be re-cleaned if they missed a spot. When i returned there were two spots that I was concerned about and they were able to get them out. More
by CARMICHAEL.DIANA
Employees Worked With
Carlos, Carlos Calzadilla
September 01, 2015
still waiting I am still waiting on a reply to an email that was received by one of your salesman over 2 weeks ago, in reference to a damaged rim. Very disappointed I am still waiting on a reply to an email that was received by one of your salesman over 2 weeks ago, in reference to a damaged rim. Very disappointed to say the least. More
by LOGDOG0491
Employees Worked With
Bob
August 28, 2015
Dealership is decent but needs some work Their overall process needs a bit of work in wrapping up things to deliver the car, attention to detail in paperwork, and much better follow up on thi Their overall process needs a bit of work in wrapping up things to deliver the car, attention to detail in paperwork, and much better follow up on things that are "owed"after the car is sold. Bought here because of location primarily. More
by JKORNEGAY9
August 27, 2015
Suoer Couldn't ask for a better experience! I have purchased 10 other cars from them in the last 5 years and have done business with Keffer dealers since 1 Couldn't ask for a better experience! I have purchased 10 other cars from them in the last 5 years and have done business with Keffer dealers since 1993 More
by CHAAG46
Employees Worked With
Ernsberger Bob, Scott Cramblitt
August 26, 2015
Trust No One!! Everyone claimed,THEY were giving me a fantastic deal, but in the end THEY still screwed me. I felt taken advantage of in the end. Everyone claimed,THEY were giving me a fantastic deal, but in the end THEY still screwed me. I felt taken advantage of in the end. More
by LMICHELLE.WHITE314
Employees Worked With
Dealt with at least 3-4 people during the visit...
August 25, 2015
Friendly, professional, and quick Bob helped me get a car I am happy to be in. He did this in a quick and efficient manner, and did not overwhelm me with any sales pitches or pressure Bob helped me get a car I am happy to be in. He did this in a quick and efficient manner, and did not overwhelm me with any sales pitches or pressure to buy. It was a stress free process and I appreciate his time and professionalism. More
by KEVINJOHNHOGAN
Employees Worked With
Bob Ernsberger
August 22, 2015
Review Everyone at Keffer Hyndai are always friendly and give you a sense of priority. The service is fast and efficient. I enjoy the dealership and never fe Everyone at Keffer Hyndai are always friendly and give you a sense of priority. The service is fast and efficient. I enjoy the dealership and never feel pressured. More
by JMARIAHOLMES
Employees Worked With
Helio Gusmao, Helio Gusmao
