Keffer Hyundai

Excellent Customer service is an essential factor when finding a dealership in my book. I’ve been to a few dealerships within my area and I didn’t really get 1 Customer service is an essential factor when finding a dealership in my book. I’ve been to a few dealerships within my area and I didn’t really get 100%, except when I walked into KEFFER HYUNDAI . I was greeted immediately and introduced to a salesman. Carlos had walked me around the showroom asking questions, getting to know me, just being really personable. No rushing or pushy feeling you might usually get at a busy dealership. I knew what I wanted, so I was flat out with him. Carlos took the time to listen to me and was flat out with me as well. I was a great feeling to have such great service from busy sales people. There was no skipping steps, if anything, they went the extra step. Looking for a great deal on a Hyundai , visit Carlos at KEFFER HYUNDAI. More

Keffer Hyundai I went to the dealership today and this comment is based on my experience with this company since i got my car there. I went to the dealership today f I went to the dealership today and this comment is based on my experience with this company since i got my car there. I went to the dealership today for a question that i had about some insurance. I was talked over by the managers and when i spoke up and told them i wanted to finish my sentence and speak the owner TOLD ME TO KICK ROCKS. I was surprised and said "Wow that's bad customer service". He then proceeded to say i was being mean to him so he was not going to take that from me and hes not here for customer service, hes here for cars. I was so surprised that the owner of the company would say that and showed me where the real focus is. Do not go do this dealership they treat you as a number and do not care once the check clears. I just wanted to have a question answered and now i really loathe going to this dealership and am terribly upset that they got my money. I was sold a car that had a power lock problem that the dealership didn't want to cover. There are WAY better dealerships then this one that only focuses on volume. When dealerships focus on volume to them you are nothing more than a number. I saw a number of people who recently purchased cars that had problems with them as well. In my opinion i dont think they really check the cars as they claim to. That's why their service department is always busy. I met a lady that had the car for four days that also had problems with her power locks...on a 2015 car....tell me someone checked that!!!!!. Speaking of the service department when i finally got the power locks fixed the technician put my window on crooked and they didn't even give me a receipt the first time. After going back to the dealership and showing them the problem the technician said "Sorry Bruh", and the parts manager gave me a free car wash coupon that i got from the secretary in parts that did not greet me or seem enthused. Everyone will be all happy when they want you to sign the papers to get the car and after the ink is dried they will change. I know this is a lengthy review but i had to let people know that this dealership sold me a car with problems, and the owner of the car dealership told me to kick rocks and that he didn't care. GO TO ANOTHER DEALERSHIP UNLESS YOU WANT TO BE ANOTHER NUMBER IN THE SALES RACE. More

purchased new vehicle Helio is a great sales person. We only ask for him when we purchase new cars. Great personality and honesty. Listens to your needs and is not pushy. Helio is a great sales person. We only ask for him when we purchase new cars. Great personality and honesty. Listens to your needs and is not pushy. More

Leasing experience Shelene Al Brahim was the sales associate with whom I worked. She answered all my questions and did a very nice job of showing me the features of the Shelene Al Brahim was the sales associate with whom I worked. She answered all my questions and did a very nice job of showing me the features of the car. She offered me water, which I declined, but did give me ice for the beverage I had brought with me. Marcus , in finance, explained all the financial terms of my lease. Derrick, one of the managers, explained the various lease options. Overall, this was an easy and enjoyable transaction. I really like my new Elantra! More

My overall experience My experience at the dealership was great. I was greeted very nicely when I arrive there and it was a great experience in making my car buying decisi My experience at the dealership was great. I was greeted very nicely when I arrive there and it was a great experience in making my car buying decision. More

Personalized and Professional The customer service is excellent! The people I worked with were great! They understood my needs and my expectations very well, even though I was a li The customer service is excellent! The people I worked with were great! They understood my needs and my expectations very well, even though I was a little under stress. More

customer service Excellent customer service from staff from beginning to end.bluelink was also very helpful.I would recommend keffer hyundai to anyone.They helped me s Excellent customer service from staff from beginning to end.bluelink was also very helpful.I would recommend keffer hyundai to anyone.They helped me set up my radio. More

My Experience Farrid was very helpful during the entire process of me purchasing my vehicle. He was through and extremely polite. I would definitely refer people Farrid was very helpful during the entire process of me purchasing my vehicle. He was through and extremely polite. I would definitely refer people to him and work with him in the future when I decide to get another vehicle. More

Great customer service All of the staff at Keffer Hyundai are helpful and pleasant. Especially Helio and Marcus. I would definitely recommend to friends or family that are All of the staff at Keffer Hyundai are helpful and pleasant. Especially Helio and Marcus. I would definitely recommend to friends or family that are looking for an easy, pleasant experience when buying a vehicle. More

New car purchase I explained to everyone that I was on a tight time schedule & they all worked very hard to get me out on time. Great staff!! I explained to everyone that I was on a tight time schedule & they all worked very hard to get me out on time. Great staff!! More