
Keffer Hyundai
Matthews, NC
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Excellent experience - highly recommend! Although Keffer is not the closest Hyundai Dealership to my home, it was well worth the drive. From the moment I stepped in the door, I was greeted b Although Keffer is not the closest Hyundai Dealership to my home, it was well worth the drive. From the moment I stepped in the door, I was greeted by pleasant employees willing to assist. It is very apparent that Customer Service is a top priority for the entire staff. I started in the Service Department where my concerns were heard and quickly addressed. While there, I chose to look around. Although I didn't find what I wanted immediately, Theron and Marcus were extremely helpful and went out of their way to make sure I not only purchased the car that was right for me, but that I was comfortable throughout the entire process. Would highly recommend this dealership to anyone looking for a new vehicle! More
poor experience , not satisfied with level of effort to find vehicle desired. sales staff did not take time to deliver vehicle of choice (AWD); Color was correct. , not satisfied with level of effort to find vehicle desired. sales staff did not take time to deliver vehicle of choice (AWD); Color was correct. More
Great personality Hash is by far the best car salesman. He's extremely respectful. And a great conversationalist. I enjoyed being around him and I did not feel like I h Hash is by far the best car salesman. He's extremely respectful. And a great conversationalist. I enjoyed being around him and I did not feel like I had to keep my guard up. He's going to be one of the best in the country in my opinion. I will be going back to him in the future and I will recommend my associates work with him and only him. More
Good experience! This is my second car I have purchased from Keffer Hyundai in the last three years and both times I have worked with Bob Emsberger. He is very profess This is my second car I have purchased from Keffer Hyundai in the last three years and both times I have worked with Bob Emsberger. He is very professional and knowledgeable. More
AWESOME Mr. Derrick Davis and James Brown were very outstanding. The both went above and beyond to help me and I'm very thankful for that. Please don't never Mr. Derrick Davis and James Brown were very outstanding. The both went above and beyond to help me and I'm very thankful for that. Please don't never change Keffer hired the right people and that is what makes a difference More
2nd Car Purchased at Keffer Hyundai and will not be out last Spoke with Eddie Martin on the phone prior to our appointment. We had advised Eddie exactly what we were interested in. When we walked in the door Edd Spoke with Eddie Martin on the phone prior to our appointment. We had advised Eddie exactly what we were interested in. When we walked in the door Eddie had done his homework: pulled our finance information on the 2012 Sonata we wanted to trade and had surveyed the car lot for all Santa Fe's that met out wants/needs. During the "negotiations" Eddie and Sales Manager Bobby Arshad took their time to explain our options and really took the time to understand our comfort level as it came to monthly payments. Are you interested in a new car...Go to Keffer Hyundai and see Eddie Martin...you will not be disappointed! More
Excellent customer service! Went in last week a little nervous because salesman can be really pushy and rude. Was immediately greeted and assisted by HASH. He was very polite, re Went in last week a little nervous because salesman can be really pushy and rude. Was immediately greeted and assisted by HASH. He was very polite, respectful and honest. He took the time to listen to what I was looking for and showed me any and every car that could fit my need. Eventually he helped narrow it down to the vehicle that would best suit my needs and worked very hard to get me the BEST deal. I couldn't be happier! Finance was quick and smooth and HASH even called me today to check up on me and the car. Great customer service and HASH is an awesome salesman who knows his products! Highly recommend him!! More
Pleasant buying experience I was pleased that the level of attention that I got with even fringe reps was very good. Theron sold me on the car but Marcus stepped forward when it I was pleased that the level of attention that I got with even fringe reps was very good. Theron sold me on the car but Marcus stepped forward when it came to final cost and that closed the deal. The housekeeping staff needs better management oversight. When you are sitting on the toilet and there is no paper in your stall or the other, this could have been the start of a bad day. More
Great experince, very understanable and caring staff Had an excellent time in dealing with keffer hyundai onc again. Great service and professionalism. They met my needs and made me feel special. Thank y Had an excellent time in dealing with keffer hyundai onc again. Great service and professionalism. They met my needs and made me feel special. Thank yoo so much! More
Great experience again James brown was great and made sure everything was perfect! Pricing was amazing couldn't beat it! We love our new Santa Fe and can't wait for th again James brown was great and made sure everything was perfect! Pricing was amazing couldn't beat it! We love our new Santa Fe and can't wait for the lease to run out or trade up again! More