Keffer Hyundai

Great customer service! I waited while my car was being serviced. The waiting room was clean and comfortable. The restroom was clean. My service advisor was friendly and I waited while my car was being serviced. The waiting room was clean and comfortable. The restroom was clean. My service advisor was friendly and efficient. The other service advisors at the front desk were helpful as well. I like the text updates while the car is being serviced. More

Great service from the team. Everyone was nice and respectful during my wait and offered me snacks and drinks. Everyone was nice and respectful during my wait and offered me snacks and drinks. More

Worst dealer ship I’ve ever dealt with. Zero service after the sale. Avoid at all cost. Zero service after the sale. Avoid at all cost. More

Great service before the sale, just like all dealers. Service after the sale is one star at best. 2025 Tucson, a lot of high tech improvements, but no help after the sale, to understand anything. Sent se Service after the sale is one star at best. 2025 Tucson, a lot of high tech improvements, but no help after the sale, to understand anything. Sent several emails to Lewis Gobble, to get help, but no response. Plan to be on your own, to learn any new functionality. YouTube can help, but that should fall on Keffer. Will never deal with Keffer again. More

Went for a service, but ended up purchasing new G80. The experience was unmatched. Antonio assisted us in service, he was outstanding. MARCIO assisted in sales, he was also outstanding. Ace in finan The experience was unmatched. Antonio assisted us in service, he was outstanding. MARCIO assisted in sales, he was also outstanding. Ace in finance was outstanding too. I always drive to Charlotte from Columbia because this dealership is the best. More

We moved here September, 2023. I think this was my third or fourth time at the dealership. I have noted that every single time there have been new people at the service desk. I I think this was my third or fourth time at the dealership. I have noted that every single time there have been new people at the service desk. I have never seen such change in personnel. I am 73 years old. More

Always enjoy coming here to get my car serviced! Love my service advisors! If you are looking for a place to get your next car this is the place you should choose! Love my service advisors! If you are looking for a place to get your next car this is the place you should choose! More

The customer service was exceptional. The service work performed was done timely. One of the best customer experience. The service work performed was done timely. One of the best customer experience. More

The service center is severely understaffed. I took my car in for my first routine maintenance and I had an appointment. This is an electric car, so no oil change or anything. It took over 30 m I took my car in for my first routine maintenance and I had an appointment. This is an electric car, so no oil change or anything. It took over 30 minutes to simply be "processed", which made me late for my work appointment. The people were VERY pleasant and obviously trying to work hard, but the systems were impossibly slow. This is frustrating after purchasing a luxury vehicle. On the positive note in addition to the pleasant service people, they did fix a 'lug nut' issue at no charge. However, generally this routine service and lug nut replacement took all day (from 8:15am until about 4pm), which seems insanely long. Also, i learned there were recalls on my car. The earliest recall service date is not until 60 days out. Again, this speaks to lack of service people, which is a problem for a luxury brand. More

Just took my 2021 Hyundai Palisade in for service and I continue to be impressed with Keffer's awesome customer service. From the sales experience to the follow up with continuing service - this dealershi continue to be impressed with Keffer's awesome customer service. From the sales experience to the follow up with continuing service - this dealership is the best! I worked with Bobby today who was an awesome customer service rep in the Service area. He was professional, friendly and kept me up to date on my service appointment while I was running errands. My experiences with Keffer Hyundai have been nothing less than awesome each and every visit! Thank you so much! More