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Keffer Hyundai

Matthews, NC

4.3
2,223 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,223 reviews

September 22, 2024

Excellent service, from the people who received your car and the front lady were amazing More

by violetapenalverm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
September 07, 2024

Service was fast and staff was very courteous. It’s also nice to have snacks and drinks in the waiting area. More

by meyoungt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
August 29, 2024

Nice facility with professional and knowledgeable staff. Organized and as efficient as possible since it always takes time to finalize. More

by MovFrom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon
August 28, 2024

Everyone was knowledgeable and helpful throughout the buying process. Very friendly folks. Harold Cruz went above and beyond in assisting me throughout the process More

by Vllnorthcarolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Cruz
August 28, 2024

My recent service experience was not good! !! I made an appt for an oil change and tire rotation. My tires were not rotated. I know it was not done because I have a very prominent scratch on my More

by jana parkhill
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
August 27, 2024

Fast speed of service, very welcoming to customer. And complimentary snacks and water. Thank you. More

by latasha_d_watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 21, 2024

Speedy service friendly staff. Tristian is amazing knowledgeable, patient, and helpful. I recommend him to anyone looking to buy a new car. More

by Si
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Domini
August 17, 2024

My recent service was disappointing. The mechanic somehow managed to turn off the tire pressure program while rotating my tires. Additionally the mechanic failed to toque the lug nuts on More

by dgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annisa
August 14, 2024

Worst dealership ever. Tried to make me pay for duplicate services for diagnostic that was just performed and paid for. Told me my transmission was fine and the problem was More

by tiffany.carson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breon-service and Matt-service manager, Customer Service
August 14, 2024

The worst experience ever, they hold my car for 37 days and I needed to get involved the manufacturer, they never answered my calls and I'm suing them for lemon law More

by christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department