
Keffer Hyundai
Matthews, NC
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VERY PROFESSIONAL FRIENDLY AND ORGANIZED. I WAS GREETED WITH ATTENTION AND RESPECT. TOLD SALES PERSON WHAT I WANTED AND HE TOOK EXACT NOTES. HE PULLED THE EXACT VEHICLE FRIENDLY AND ORGANIZED. I WAS GREETED WITH ATTENTION AND RESPECT. TOLD SALES PERSON WHAT I WANTED AND HE TOOK EXACT NOTES. HE PULLED THE EXACT VEHICLE AROUND FOR ME TO TEST DRIVE AFTER HIS EXCELLENT DEMONSTRATION. THE NEGOTIATION WAS FAIR TOO. I HAD A PRICE AND PAYMENT IN MIND AND THEY DELIVERED WITHOUT A PROBLEM. INTRODUCED ME TO VINCE ( SERVICE MANAGER) AND I SET MY FIRST SERVICE APPOINTMENT WITH TYLER . SONATA LOOKED GREAT WHEN I TOOK DELIVERY. More
Lease upgrade My husband and I had a very positive experience with both Farrid and the dealership. The process was efficient and Farrid was professional and polite. My husband and I had a very positive experience with both Farrid and the dealership. The process was efficient and Farrid was professional and polite. He was also very knowledgeable about the entire Hyundaii line. He was appropriately assertive when needed. Marcus was also professional and we were processed in a timely manner. The only area of improvement I would mention is once a customer is identified as working with a sales person, please update your systems, I received numerous phone calls from 3 different sales members, which was unnecessary. More
Great experience Keffer treated me very well and I am very excited about my 2015 Genesis. The car is awesome and the experience was terrific. Thanks and I highly recom Keffer treated me very well and I am very excited about my 2015 Genesis. The car is awesome and the experience was terrific. Thanks and I highly recommend Keffer for your next vehicle purchase. More
Outstanding customer service Carlos did such a great job, very polite and attentive. He knew every single answer of my questions. I had an awesome deal on the car payments. I def Carlos did such a great job, very polite and attentive. He knew every single answer of my questions. I had an awesome deal on the car payments. I definitely will recommend this car dealership to my family and friends. More
Frustrated My sales lady Rebecca was great however, The car needed a new alternator. I bought the car yesterday was told it would be ready in the morning. Now it My sales lady Rebecca was great however, The car needed a new alternator. I bought the car yesterday was told it would be ready in the morning. Now it's 5pm not done and I have to go sign more paperwork that they forgot to have me sign yesterday after being there for 5 hours. Did I mention I live an hour away. I don't feel like they have made this a priority at all and I'm slightly frustrated. More
Amazing experience I couldn't have asked for a better experience when shopping for a new vehicle. I don't think I'd ever go anywhere else! After shopping around at diffe I couldn't have asked for a better experience when shopping for a new vehicle. I don't think I'd ever go anywhere else! After shopping around at different dealerships, this was by far the best- amazingly friendly and helpful staff. Margaret was especially helpful after the original car we went to look at was no longer there. It made a huge difference in our experience. I feel like I got way more than just a new car out of it. I will definitely recommend to anyone. More
Hyundai review I really enjoyed working with Hyundai ever since 2012. They have been patient, understanding, and responsible with my needs and what we were looking f I really enjoyed working with Hyundai ever since 2012. They have been patient, understanding, and responsible with my needs and what we were looking for. More
Thanks Hash Hash was fantastic. Thank you, love the car! I really appreciate all of his attention to detail. This is my second Hyundai and I love the new veloster Hash was fantastic. Thank you, love the car! I really appreciate all of his attention to detail. This is my second Hyundai and I love the new veloster. More
Hyundai Sonata 2016 Ben Smalls drove us to look at available colors and was professional during our sale. He went out of his way to help us empty our other car. Ben Smalls drove us to look at available colors and was professional during our sale. He went out of his way to help us empty our other car. More
Purchase Car I took my car in for servicing. Crystal approaced me about ourchading my vehicle. My car was shy 90 miles from 100000. Warrenty almost up. She asked q I took my car in for servicing. Crystal approaced me about ourchading my vehicle. My car was shy 90 miles from 100000. Warrenty almost up. She asked questions ran numbers then asked more questions. She had Farrid to take me on a test drive. I enjoyed the ride with no hopes of getting the car. Farrid was great he told mecall about the car as we drove. Got back to the dealership, long story short,i left drivibg my 2016 Hyundai Sonata with only 40 miles on the car. God is good!!! You have a great team at the Independence location yes i will tell my friends. Great job team you made me one happy lady!!! More