
Keffer Hyundai
Matthews, NC
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Although we have other dealerships closer to us, Keffer always hits it out of the park. Super nice facility, great staff, and best salesman (George Athens) This is our third car purchased in the past few y always hits it out of the park. Super nice facility, great staff, and best salesman (George Athens) This is our third car purchased in the past few years, and have always dealt with George directly. Thanks again for making us feel right at home and being honest and transparent in everything you do. More
They were accommodating, friendly and aware of waiting time. We never felt like we had been forgotten. While we were test driving the car, and after the purchase, they made sure we knew how everything o time. We never felt like we had been forgotten. While we were test driving the car, and after the purchase, they made sure we knew how everything operated. They were also willing to work with us on delivering the title to our old car the next day as we hadn’t brought it with us. More
My service advisor, Rebecca, was excellent. She went out of her way to assist all her clients and ensure they were satisfied with the work that the service department was performing. She went out of her way to assist all her clients and ensure they were satisfied with the work that the service department was performing. More
My past experiences with Keffer was a 10+, there was no alternative. I wanted a Genesis and knew there was only one place to go! I now live in Florida, Marcio made the trip worth while, using his magic! alternative. I wanted a Genesis and knew there was only one place to go! I now live in Florida, Marcio made the trip worth while, using his magic! More
The service experience here is terrible. Hard to book appts, no loaner vehicles despite sales promises, and something gets broken nearly every time I bring the car in- back window won’t go d Hard to book appts, no loaner vehicles despite sales promises, and something gets broken nearly every time I bring the car in- back window won’t go down, child locks permanently enabled, etc. once they kept my car for over a week and no one would tell me anything despite probably 20 phone calls. Ok to buy from here, but DEFINITELY don’t get service here. I’m going to try lake Norman location based on a rec I got today from another unhappy customer. More