Keffer Hyundai

Lease upgrade My husband and I had a very positive experience with both Farrid and the dealership. The process was efficient and Farrid was professional and polite. My husband and I had a very positive experience with both Farrid and the dealership. The process was efficient and Farrid was professional and polite. He was also very knowledgeable about the entire Hyundaii line. He was appropriately assertive when needed. Marcus was also professional and we were processed in a timely manner. The only area of improvement I would mention is once a customer is identified as working with a sales person, please update your systems, I received numerous phone calls from 3 different sales members, which was unnecessary. More

Great experience Keffer treated me very well and I am very excited about my 2015 Genesis. The car is awesome and the experience was terrific. Thanks and I highly recom Keffer treated me very well and I am very excited about my 2015 Genesis. The car is awesome and the experience was terrific. Thanks and I highly recommend Keffer for your next vehicle purchase. More

Outstanding customer service Carlos did such a great job, very polite and attentive. He knew every single answer of my questions. I had an awesome deal on the car payments. I def Carlos did such a great job, very polite and attentive. He knew every single answer of my questions. I had an awesome deal on the car payments. I definitely will recommend this car dealership to my family and friends. More

Amazing experience I couldn't have asked for a better experience when shopping for a new vehicle. I don't think I'd ever go anywhere else! After shopping around at diffe I couldn't have asked for a better experience when shopping for a new vehicle. I don't think I'd ever go anywhere else! After shopping around at different dealerships, this was by far the best- amazingly friendly and helpful staff. Margaret was especially helpful after the original car we went to look at was no longer there. It made a huge difference in our experience. I feel like I got way more than just a new car out of it. I will definitely recommend to anyone. More

Frustrated My sales lady Rebecca was great however, The car needed a new alternator. I bought the car yesterday was told it would be ready in the morning. Now it My sales lady Rebecca was great however, The car needed a new alternator. I bought the car yesterday was told it would be ready in the morning. Now it's 5pm not done and I have to go sign more paperwork that they forgot to have me sign yesterday after being there for 5 hours. Did I mention I live an hour away. I don't feel like they have made this a priority at all and I'm slightly frustrated. More

Purchase Car I took my car in for servicing. Crystal approaced me about ourchading my vehicle. My car was shy 90 miles from 100000. Warrenty almost up. She asked q I took my car in for servicing. Crystal approaced me about ourchading my vehicle. My car was shy 90 miles from 100000. Warrenty almost up. She asked questions ran numbers then asked more questions. She had Farrid to take me on a test drive. I enjoyed the ride with no hopes of getting the car. Farrid was great he told mecall about the car as we drove. Got back to the dealership, long story short,i left drivibg my 2016 Hyundai Sonata with only 40 miles on the car. God is good!!! You have a great team at the Independence location yes i will tell my friends. Great job team you made me one happy lady!!! More

Amazing!! Best customers service ever! Everyone from the time we walked in made us feel at home! It was amazing, there were bumpy roads but we surpassed and no one gave up! I've never been Everyone from the time we walked in made us feel at home! It was amazing, there were bumpy roads but we surpassed and no one gave up! I've never been so impressed! My mom who is loyal to Honda is now thinking of getting a Hyundai because she was so impressed! I have to say a special thank you to Margaret she went way above and beyond for me! She as everyone made us feel so comfortable and was honest and worked so hard for my deal to go through! I just cannot expresses in enough words who thankful I am for her and everyone there! Y'all are a true team! I will only but from y'all no one else! I can't say enough nice words all I can say is amazing! From start to finish!! Even after. Thank you all from the bottom of mine and my daughters heart! Please tell Margaret she is amazing and awesome, she truly went above and beyond what I've ever seen anyone do!! More

Easy breezy! This was the best car leasing experience ever. Everyone is so quick to help out and make the experience a great one. A special thanks to shelene and t This was the best car leasing experience ever. Everyone is so quick to help out and make the experience a great one. A special thanks to shelene and the finance team for getting me into the vehicle (genesis coupe) that I wanted. You all are God sent. Thanks so much! Phillip W More

Hyundai Sonata 2016 Ben Smalls drove us to look at available colors and was professional during our sale. He went out of his way to help us empty our other car. Ben Smalls drove us to look at available colors and was professional during our sale. He went out of his way to help us empty our other car. More

The price is right I purchased my new Elantra SE on 2/10/16. I used True Car online to get the best price from 3 local dealers. Keffer had the best price of the three. I purchased my new Elantra SE on 2/10/16. I used True Car online to get the best price from 3 local dealers. Keffer had the best price of the three. I had a particular stock number in mind and that car apparently wasn't available. They brought up a similar model and without a test drive I purchased this car in record time. The dealership is clean, the salesman was pleasant but I would not have purchased the car if I knew it had no bluetooth due to my business requiring a hands free use of the phone. The dealership has followed up with me and I expressed my concerns and they offered an aftermarket alternative so this is no longer an issue. Overall I had purchased vehicles there before and I would generally recommend this dealership. More