
Keffer Hyundai
Matthews, NC
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GREAT Experience! Low pressure! I was nearing the end of a lease on a 2013 Hyundai Elantra and spoke with Crystal Cranford regarding my options. She invited me into the dealership a I was nearing the end of a lease on a 2013 Hyundai Elantra and spoke with Crystal Cranford regarding my options. She invited me into the dealership and introduced me to Rebecca Luther who listened to what I was looking for and showed me several cars with the options I wanted. Rebecca was very friendly and knowledgeable about the 2017 Elantra and all that it had to offer. I would definitely recommend this dealership and everyone that I worked with to others. LOVE my new car!! More
Love my car, and the people that got me into it! I had the pleasure of working with Eddie Martin as my salesperson. He was caring, professional, and completely changed my opinion of Keffer Hyundai. I I had the pleasure of working with Eddie Martin as my salesperson. He was caring, professional, and completely changed my opinion of Keffer Hyundai. I could tell this team was here for my car needs and my satisfaction. Not only did I have a great experience working with Eddie, I also felt as if I have earned a friend. Gabe was also very helpful, and very nice. Words cannot explain how pleased I am with my leasing experience, I even enjoyed my humorous chat with the finance guy. I feel awful for not remembering his name, but he was so great, explained everything perfectly, and made me feel very comfortable with what I was signing. They all made me feel very comfortable with my decision, which is rare for us girls, trying to buy/lease a car. 10/10 for these three men, I will continue to recommend them, and I am glad that I got the chance to lease such a great car from them! This Dealership has really turned around. Thank you! More
Genesis Coupe My experience at Keffer Hyundai went very well. Margaret was super helpful and her enthusiasm about the Hyundai line was very refreshing. She was exci My experience at Keffer Hyundai went very well. Margaret was super helpful and her enthusiasm about the Hyundai line was very refreshing. She was excited as I am about the Genesis Coupe and she was very helpful in providing me will a very smooth transaction. Thank you again for all your help. Brian a new Gen Coupe owner!! More
Nice Sales team but fell short Price was good, I was very clear at what I wanted. Scheduled an appointment. Got there, went through the process, they knew what color I wanted (they Price was good, I was very clear at what I wanted. Scheduled an appointment. Got there, went through the process, they knew what color I wanted (they added that they had an additional lot that had more cars and would have what I want). In the end, they didn't. They didn't even have my second color. I was on a time crunch and had to choose white/ yeah. Also, the wait in the showroom was way too long. In the end, I got a car for the right price just the wrong color (even when they said they had it). If I had more time, I would have left to get what I wanted somewhere else and NOT stay and settle because of the time crunch. More
Excellent Customer Service Service was timely, even though I got to the dealership late. I never felt rushed through the process and everything was very thorough. Everyone I met Service was timely, even though I got to the dealership late. I never felt rushed through the process and everything was very thorough. Everyone I met and dealt with was friendly, professional and fun to talk to. I never felt like the typical "dumb female" getting conned into buying a vehicle I know nothing about. (I did my research and know what I want.) Being a Marine, that's a big deal to me. Best car buying experience by far. More
The Best vehicle purchase we have ever experienced Shelene and Gabe were extremely informative. Shelene asked us to list all of the amenities we needed/wanted in our vehicle and really really did find Shelene and Gabe were extremely informative. Shelene asked us to list all of the amenities we needed/wanted in our vehicle and really really did find the right car for us!!! Gabe then assisted in getting our pricing and trade in value. He showed us how he came up with the price using a computer program used by managers. There was no games played and all presented to us was explained fully. We had used true car pricing on line and Shalene responded with possible vehicles and Gabe showed us how that gave us the discounts that Shalene had discussed with us. We were previous customers of Keffer purchasing 3 vehicles and had gone to Ford to purchase an Escapes 2 years ago and were disappointed with their service. This sales experience reminded us of how great the customer service is at Keffer Hyundai and how well they represent the Hyundai products. More
Hyundai Hash did a great job at finding a car with all of the features we wanted and getting us to a price within our budget. He was extremely friendly during Hash did a great job at finding a car with all of the features we wanted and getting us to a price within our budget. He was extremely friendly during our experience and made car buying comfortable and easy More
Best customer service I've had I went to the dealership not thinking I would be able to get into the vehicle I wanted due to all the negative equity in my current vehicle. Although I went to the dealership not thinking I would be able to get into the vehicle I wanted due to all the negative equity in my current vehicle. Although it was a task, my salesman Michael, kept at it until he came back with an offer lower than I expected. We even stayed past closing time to get everything finished. Everyone had a smile on their face and were positive throughout the whole process. I will definitely be purchasing my next vehicle at Keffer. More
Very kind and answered all our questions We appreciate him being patient with us while he delivered exactly what was best for our family. He made us feel very comfortable about our purchase. We appreciate him being patient with us while he delivered exactly what was best for our family. He made us feel very comfortable about our purchase. More
Hyundai Farrid, did a great job attending to my needs this will be the second time I purchased a car from him and I will be sure to continue coming back. Farrid, did a great job attending to my needs this will be the second time I purchased a car from him and I will be sure to continue coming back. More