
Keffer Hyundai
Matthews, NC
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Keffer Hyundai Review While the dealership is clean and the staff helpful they roll the cost of the "complimentary" maintenance into the price of their vehicle. This makes While the dealership is clean and the staff helpful they roll the cost of the "complimentary" maintenance into the price of their vehicle. This makes it not complimentary but rather a service your are paying for. More
They do not stand behind their "certified" pre-owned vehicle The summary of my purchase is as follows: I bought a "certified" pre-owned vehicle on 4/14/16. Everything went downhill starting with the finance off The summary of my purchase is as follows: I bought a "certified" pre-owned vehicle on 4/14/16. Everything went downhill starting with the finance office. None of the figures agreed upon were the same by the time I made it into that office. Finance was discussed using Coastal Federal Credit Union yet the paperwork was prepared with RBC. Less than 3 weeks later the car broke down and Keffer has been less than helpful. I've been without the vehicle for 7+ days and the first payment is due next week. I've been getting the runaround from everyone at the dealership. Prior to this repair issue, Michael was a great salesman. After the sale he has not provided much help. Our last conversation was on Friday, May 6, he was going to have someone contact me but I have not heard from anyone at Keffer and my emails have gone unanswered. Angus Fox replied to a request but did not provide any assistance. My next step is contacting the Better Business Bureau to help resolve my concerns. More
Awesome The salesman and finance guy were great. I would recommended the dealership due to such a marvelous experience. I feel like they worked to make sure The salesman and finance guy were great. I would recommended the dealership due to such a marvelous experience. I feel like they worked to make sure I was happy and had the car I wanted. More
Great experience This is the largest Hyundai dealership in Charlotte with a large inventory of cars. You are sure to find the car of your choice, with the features to This is the largest Hyundai dealership in Charlotte with a large inventory of cars. You are sure to find the car of your choice, with the features to suit your needs. More
Purchase of 2016 Tucson My experience in purchasing my new Tucson at Keffer was excellent! I already knew what version and color of the Tucson I was interested in, and the My experience in purchasing my new Tucson at Keffer was excellent! I already knew what version and color of the Tucson I was interested in, and the salesperson quickly located one at one of their auxillary lots and transported us there for a test drive. Pricing was determined and agreed upon in a moderate amount of time and we only had to wait on setting up financing and getting the car cleaned up in order to take possession. It was a Saturday close to the end of the month of April, and the dealership was very busy that day with lots of customers to manage, but everything proceeded smoothly. It was a very good experience and I expect to use the dealership for all my future service and maintenance of my Tucson. Thanks to everyone who worked with us that day! More
Mitch's Azera Excellent sales person who new Her product. This employee is a keeper!! Shaleen made my buying Experience a pleasure. I love this Vehicle it drives an Excellent sales person who new Her product. This employee is a keeper!! Shaleen made my buying Experience a pleasure. I love this Vehicle it drives and performs Incredible. More
My experience with Keffer Hyundai I was able to get the vehicle I want in the color I want, at the price I wanted to pay! Keffer Hyundai really wants to sell their vehicles and remain I was able to get the vehicle I want in the color I want, at the price I wanted to pay! Keffer Hyundai really wants to sell their vehicles and remain a high volume dealership. More
Awesome Hyundai for fun days!!!!! Everyone at Keffer Hyundai were so friendly. Everyone I spoke to were straightforward with everything. There wasn't no sugar coating on anything that Everyone at Keffer Hyundai were so friendly. Everyone I spoke to were straightforward with everything. There wasn't no sugar coating on anything that my salesperson told me. Thanks for my brand new car!!! ??? More
Hyundai positive experience Very good overall experience with the dealership, the sales person, and the finance department person. All were very willing and great body language t Very good overall experience with the dealership, the sales person, and the finance department person. All were very willing and great body language to make us feel they cared about our personal experience. It was my daughters first car a 25 years and you created young loyal customer going forward, based on her experience with the sales team. More
Review The staff was amazing to work with. Helped us in every way possible. They did everything in their power to help accommodate is considering the issues The staff was amazing to work with. Helped us in every way possible. They did everything in their power to help accommodate is considering the issues we had been experiencing with my precious car. Thank you all so much! More