
Keffer Hyundai
Matthews, NC
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Good place Financing process takes too long. Also, when negotiating the final price it was much different than what it ended up being in the finance office. If t Financing process takes too long. Also, when negotiating the final price it was much different than what it ended up being in the finance office. If the salesmen agrees to a certain price it should be that price in the finance office NOT $60 plus more especially when I informed them of my budget. More
Deceptive pricing Sales person was quite good and car seems fine. The problem was the price- the car was advertised as Certified with a price of about $17k. When contra Sales person was quite good and car seems fine. The problem was the price- the car was advertised as Certified with a price of about $17k. When contract was presented it was $900 more - explanation was this was for certification. They could not explain why the ad said certified when it was not in fact certified, or why the ad said $17k when it was not in fact $17k. Dishonest and amateurish in my view. More
New lease Traded in car and got a new 2017 elantra. Eddie was very helpful and explained everything. Am a repeating customer will continue to shop for future ca Traded in car and got a new 2017 elantra. Eddie was very helpful and explained everything. Am a repeating customer will continue to shop for future cars here. More
Great Everything was great. They took care of me and were very professional with everything. My salesperson James cared for all my needs. I left a happy cus Everything was great. They took care of me and were very professional with everything. My salesperson James cared for all my needs. I left a happy customer and would recommend someone. More
Lewis is THE BEST My husband and I came in today looking for a mini van or crossover vehicle. We originally wanted a mini van but found out sadly, that Hyundai doesn't My husband and I came in today looking for a mini van or crossover vehicle. We originally wanted a mini van but found out sadly, that Hyundai doesn't offer that option. Lewis informed us of all points to a car that would meet our needs without showing us anything that wouldn't. He was more than knowledgeable about all makes and models and took us out to show us one option that would work for our growing family. He was certified and very informative. His personality was on point too, non abrasive, non pushy and VERY friendly. Although we decided a mini van would be a better option, years down the road whenever we are kid free, we WILL come back and purchase a vehicle from him and Keffer Hyundai because of his expertise and willingness to help us make a informed decision. More
Ninth Car Bought I love the dealership and all the people that work there they treat you like family! This is my ninth car I have bought from Keffer and will continue I love the dealership and all the people that work there they treat you like family! This is my ninth car I have bought from Keffer and will continue to buy from them ! The owner is a wonderful and friendly person and does what it takes to make a customer happy ! More
wale was very helpful and patient Wale not only showed me what I had told him of my interest. but was good at telling me my options. I will recommend my friends to ask specifically for Wale not only showed me what I had told him of my interest. but was good at telling me my options. I will recommend my friends to ask specifically for him. After the delivery he also followed up which was most helpful. He made the difference and was solely responsible forgetting a decision. More
Happy Customer I am pleased with the service I received. Farrid was knowledge about my financial concerns. All of the employees at this dealership from service to sa I am pleased with the service I received. Farrid was knowledge about my financial concerns. All of the employees at this dealership from service to sales are very respectful and friendly. Thank you Trent and Tyler for your help. More
Excellent! The sales personnel and upper management were a pleasure to work with! None of the typical high pressure or unnecessary haggling associated with a ne The sales personnel and upper management were a pleasure to work with! None of the typical high pressure or unnecessary haggling associated with a new car purchase was experienced. I would recommend this dealership to anyone wanting to buy a Hyundai! More
Excellent experience Our whole experience was wonderful. Our salesman Michael, really listened to our needs and was very knowledgeable. The whole staff was really nice an Our whole experience was wonderful. Our salesman Michael, really listened to our needs and was very knowledgeable. The whole staff was really nice and helpful More