Keffer Hyundai

Good job Great people at keffer Hyundai. I wish I got a deal of a lifetime or at least make it feel that way but that's what happens when you don't do your res Great people at keffer Hyundai. I wish I got a deal of a lifetime or at least make it feel that way but that's what happens when you don't do your research. But very friendly staff very professional people Michael helped out greatly knew his stuff. More

Keffer Hyundai Purchasing my vehicle at Keffer Hyundai was an extremely satisfactory experience. The salesman who assisted me was polite and knowledgable on his prod Purchasing my vehicle at Keffer Hyundai was an extremely satisfactory experience. The salesman who assisted me was polite and knowledgable on his product. We came up with the perfect rates and price in a very short amount of time. When there was a scratch on my vehicle, they said they would repair it at no cost. Great service over all More

Keffer - Great Experience We had a great experience with KEFFER. The team was very knowledgeable, professional and respectful of our time. From the moment we arrived and met Ga We had a great experience with KEFFER. The team was very knowledgeable, professional and respectful of our time. From the moment we arrived and met Gabe, the team made sure we were taken care of. Our sales guy (Justin) was such a pleasure to work with!! The car was cleaned and brought to us and Justin took the time to go over every detail inside & out. He made sure we were comfortable with everything on the car before we left. More

Started off nicely until you hit the desk for paperwork Before arriving to the dealership, I worked via email/text with Margaret Keffer, who was excellent. Upon arriving to the dealership, she was very welc Before arriving to the dealership, I worked via email/text with Margaret Keffer, who was excellent. Upon arriving to the dealership, she was very welcoming, friendly and smiling. She introduced me to a salesman that I'd be working with named "Chip". Also friendly during the initial contact and the test drive. That's when things started to go downhill. Before beginning negotiations, I was immediately given the paper of the "offer" I was getting which was $1,000 for my trade in and an interest rate which I found absurd for my credit (but I won't blame the dealership for this one though it didn't make me happy). Once I presented the $750 trade in coupon to get on top of book value, they came back to tell me that that full $750 was given for cars in good working condition but mine did not qualify because my A/C didn't work. I refused to believe that and took Chip out to feel it for himself and it blew cold. He mentioned that he "did not know what he was saying (the service manager)" because he felt it for himself that it was blowing cold. Naturally, I expect the $750 to work now that I have proved the ONLY issue that they claimed was wrong. Then they came back said we'll give you the $750 but we have to dock $400 for the hood repair since it was chipping/peeling so in essence I got an extra $350. After feeling played because they wanted to lie to me about my A/C and then played again for the "hood repair" (when we know good and well they will be running my high mileage car through the auction and not fixing it), I said fine. Let's talk price. They claimed that was the lowest they could do and I was already getting a great deal. After expressing my unhappiness due to the trade-in game, the lie to my face about my A/C and the interest rate being absurd for my great credit score and 5 times of being told they couldn't do anything with price. Chip mentioned to me that "he could get my keys if I wanted" so that I could leave. I told him he must not want to sell this car and I felt insulted. He goes back and talks to them about price and returns saying "Alright sir, we want to make you happy so we are willing to take a $250 loss" and took $250 off the price of the car. Really? If I wasn't in NEED of a car that day, I 100% would not have purchased from Keffer and taken Chip's offer of "getting me my keys" so I could leave. Beyond Margaret's initial friendliness and contact, the rest was all downhill for me. I left feeling played and insulted. More

Pleasant From the moment my son and I entered Keffer Hyundai, we were greeted immediately and taken care of. The first purchase experience for my son was perso From the moment my son and I entered Keffer Hyundai, we were greeted immediately and taken care of. The first purchase experience for my son was personable and pleasant. My son even commented what a pleasant experience it was (vs other car companies, where we purchased another vehicle). More

I found a great car. I was pleased with the help I got in purchasing the car I love. Everyone was so quick to assist me and my son. Car was cleaned and brought to I was pleased with the help I got in purchasing the car I love. Everyone was so quick to assist me and my son. Car was cleaned and brought to me and explained to me, phone set, navigation system explained. I felt comfortable driving my car home. Thanks! More

Friendly but slow I moved up my appointment time, but Wale met me and was very professional. The other sales people were friendly. The car that I wanted wasn't ready I moved up my appointment time, but Wale met me and was very professional. The other sales people were friendly. The car that I wanted wasn't ready and had to wait. After lunch we took the test drive, the car performed as expected. I had to wait again to pay for the car. The manager helped my purchase go through. Overall experience was good, just had to be patient. More

excellence This is the third Hyundai I have purchased and these folks always earn my trust and confidence. The quality of the personnel and dealership match the This is the third Hyundai I have purchased and these folks always earn my trust and confidence. The quality of the personnel and dealership match the quality of the vehicle. More

Awesome experience! Farris was great! Really professional! Will be backing buy my next car! Cannot say enough great things about Jefferson Hyundai and the experience I ha Farris was great! Really professional! Will be backing buy my next car! Cannot say enough great things about Jefferson Hyundai and the experience I had! More

Wonderful buying experience! Shelene was great!! She went above and beyond. Everyone we came in contact with was super nice. Love our new vehicle!! It is the perfect fit for us. V Shelene was great!! She went above and beyond. Everyone we came in contact with was super nice. Love our new vehicle!! It is the perfect fit for us. Very satisfied! More