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Keffer Hyundai
Matthews, NC
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Excellent Dealership I have purchased 2 cars in the last month from this dealership. I appreciate the time they spent with me and the knowledge of each product they sell. I have purchased 2 cars in the last month from this dealership. I appreciate the time they spent with me and the knowledge of each product they sell. More
Santa Fe Review Had a great experience. Crystal was very helpful with finding the right car to accommodate our needs and price range.Will recommend to other buyers. Had a great experience. Crystal was very helpful with finding the right car to accommodate our needs and price range.Will recommend to other buyers. More
Terrible Customer Service Terrible after-sale customer service, un-returned calls, rude staff. Finance guy completely lied about the warranty we purchased. We were charged for Terrible after-sale customer service, un-returned calls, rude staff. Finance guy completely lied about the warranty we purchased. We were charged for a "cosmetic problem" when no air was blowing out of a vent so had to pay out of pocket. The GM is rude and talks over the customer, putting them down. The customer service was so bad we cancelled the warranty because they will never touch my car again. More
Great buying experience at keffer hyundai It all started with the great walkthrough provided by Margaret. She explained the features well, even though we were fluctuating between different mod It all started with the great walkthrough provided by Margaret. She explained the features well, even though we were fluctuating between different models Margaret was calm and answering all our questions. Then came the negotiations part , I was able to get good price from sales manager and Jack handled the paperworks well. I picked up the car next day and the delivery process is also smooth. Overall a pleasant buying experience comparing to other Hyundai dealers at Charlotte. More
Good deal but sloooooow!! No understanding of time value to customer? I appreciate working out a deal, but having to fill out forms just to let me see a car I drove 90 miles t No understanding of time value to customer? I appreciate working out a deal, but having to fill out forms just to let me see a car I drove 90 miles to buy?? C'mon maaannnn! Took almost 4 hours to do deal, clean up car and get back on the road...that's ridiculous! No financing or anything...brought a check! Jerry and the sales manager were nice guys, but transaction took entirely too long. More
Best Huyndai dealer Everyone was awesome. I had no intention of getting rid of my car but they bought my 2012 Hyundai sonata and put me in a brand new 2016 Hyundai sonata Everyone was awesome. I had no intention of getting rid of my car but they bought my 2012 Hyundai sonata and put me in a brand new 2016 Hyundai sonata hybrid. Other dealers told me I had too much negative equity, but not Keffer they did what they had to do to make me happy and i am ecstatic. My husband got his used truck he anted and I got my brand new 2016 Sonata. More
Better than expected! Very personable no pressure, great dealership. Simple I was scared about buying a car and it worked because the people were so nice. The baby- faces Very personable no pressure, great dealership. Simple I was scared about buying a car and it worked because the people were so nice. The baby- faces killer Shellene is the best. Give her a raise. The finance guy was really cool too! Tamara Burdon More
Knowledgeable, Considerate, Quicker than previous dealers. Reviewed and explained thoroughly what discounts we were eligible for. They appreciated that we came prepared with all the information required of us. Reviewed and explained thoroughly what discounts we were eligible for. They appreciated that we came prepared with all the information required of us. They were flexible in discussions of our trade-in. The Finance Mgr. was also speedy and explained all options in an understandable fashion. Best car buying experience we have had in 50 years! More
Great Job Great job in fining the car we wanted in the type and color. I was just looking to test drive, but end up doing it all in one stop and drove out with Great job in fining the car we wanted in the type and color. I was just looking to test drive, but end up doing it all in one stop and drove out with a new car. More
Farrid coleman Farris went beyond my extortion to help me purchase my vehicle and for that I am very thankful. I will recommend all my family and friends to him. THa Farris went beyond my extortion to help me purchase my vehicle and for that I am very thankful. I will recommend all my family and friends to him. THanks Keefer hyundai More