
Keffer Hyundai
Matthews, NC
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Very happy Niles is fantastic! Very knowledgeable and was a pleasure to work with. A very nice surprise was that he was especially nice to my two boys, made me v Niles is fantastic! Very knowledgeable and was a pleasure to work with. A very nice surprise was that he was especially nice to my two boys, made me very happy. I have recommended him to a family member who might be interested in purchasing a vehicle and I will definitely be recommending him to anyone that I know that might be looking for a car in the future. More
Overjoyed Our salesman, David, the best! Overall dealership experience fantastic! Love the SUV! The process was kept light. They worked hard to appear transp Our salesman, David, the best! Overall dealership experience fantastic! Love the SUV! The process was kept light. They worked hard to appear transparent and let us take the vehicle to our mechanic before purchase. Would buy from them again! More
Niles was very helpful I met Niles in the parking lot of a gas station a few days prior to purchasing our Hyundai. Niles was very polite and professional and when I showed I met Niles in the parking lot of a gas station a few days prior to purchasing our Hyundai. Niles was very polite and professional and when I showed up at the dealership a few days later, he remembered me and made time for me immediately. A couple of days later we went in to buy the car and Niles had everything in order and really worked with us to make sure we got the car we wanted for the price and payments we could afford. Niles was very kind and very professional at all times. I enjoyed working with Niles and have recommended him to a few people already. As someone who does not buy a car very often, once every 10 years or so, I forget how complicated the process is. My only advice to others going to buy a car is to eat a good solid meal first! We only had one challenge and that did not involve Niles, and the challenge we encountered was probably the person doing their job, but it caught us off guard, but again, it did not involve Niles. I will consider Keffer Hyundai for a future car purchase and I will and have recommended Keffer Hyundai to others. More
Scratches all over car, service department has yet to call Still waiting on contact from service department to fix scratches and peeled window tinting on purchase. Sales Rep followed up to see if we had been c Still waiting on contact from service department to fix scratches and peeled window tinting on purchase. Sales Rep followed up to see if we had been contacted and was told no they had not. We are still waiting! Other negative comment is on amount of time waiting to pick up car and get into finance office to sign paperwork. Process took far to long, over two hours after everything needed was already faxed to you. ALL your staff was very helpful, cheerful and friendly making for a pleasurable visit. More
Car of Choice Friendly, informative staff selling what appears to be a state-of-the- art wonderful car and investment! I was a little confused about the Certified Friendly, informative staff selling what appears to be a state-of-the- art wonderful car and investment! I was a little confused about the Certified Pre-Own status. I now know that there is the Hyunda CPO and the Keffer CPO and each offers different privileges. Thanks for the education and I look forward to this ride! More
Awesome My experience with This dealership was Awesome and I've always been satisfied from previous experience The salesman Niles was very helpful and very pa My experience with This dealership was Awesome and I've always been satisfied from previous experience The salesman Niles was very helpful and very patience in making sure I was satisfied. More
Pleasant, informative, stress free experience. It was an uncomplicated experience. Staff very straightforward. All questions answered to my satisfaction. A truely no pressure purchase. I would reco It was an uncomplicated experience. Staff very straightforward. All questions answered to my satisfaction. A truely no pressure purchase. I would recommend them to family and friends. Great customer service. More
July 1st 2016 Lewis helped me find the perfect fit for me. I was in and out, quickly, and he was very informative. Thanks Lewis! I love my pre owned Altima. Lewis helped me find the perfect fit for me. I was in and out, quickly, and he was very informative. Thanks Lewis! I love my pre owned Altima. More
Very knowledgeable personnel and very professional. More than six months ago, my husband and I came by the dealership to test drive the Genesis. Jame Brown, our sales rep, introduced us to the sedan mo More than six months ago, my husband and I came by the dealership to test drive the Genesis. Jame Brown, our sales rep, introduced us to the sedan model of the Genesis. We really were interested in the sedan. James Brown followed up with us on several occasions but we're weren't ready to purchase. On July 7th we decided to purchase. On our arrival at the dealership, James Brown was busy with another customer. Farrrid Coleman was available and quite friendly and knowledgeable. Actually he noticed my interest in the Equis and provided me with all the information on the car. I ended up leasing the Equis. The dealership manager was very informative as well on the car. All three of the individuals we worked with were wonderful. More
Great Lewis and everyone on staff was very helpful and made my time enjoyable and will be coming back for future cars. Thank you guys so much! Lewis and everyone on staff was very helpful and made my time enjoyable and will be coming back for future cars. Thank you guys so much! More