Keffer Hyundai
Matthews, NC
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Hyundai Experience Went to Hyundai to purchase a vehicle, and got fantastic service from Niles. My experience happened in a very timely manner which I am extremely happy Went to Hyundai to purchase a vehicle, and got fantastic service from Niles. My experience happened in a very timely manner which I am extremely happy about. Everything was straight forward, and very understandable. Will definitely recommend and will be purchasing another car there when the time comes. More
Awesome Willing to help an easy to talk to. The process went smoothly and she went above and beyond. It was a pleasure to work with her. I asked too many ques Willing to help an easy to talk to. The process went smoothly and she went above and beyond. It was a pleasure to work with her. I asked too many questions and she answered all of them. More
Customers for life We Told them what we were looking for in a vehicle and they showed us the options available.. We love our new Sante Fe! The staff at Keffer Hyundai is We Told them what we were looking for in a vehicle and they showed us the options available.. We love our new Sante Fe! The staff at Keffer Hyundai is Fast, Friendly and extremely helpful. We will be customers for life! More
Great overall experience I had a great overall experience with Keffer Hyundai. The staff, especially Justin Michaud, was very helpful and personable throughout. Justin did a I had a great overall experience with Keffer Hyundai. The staff, especially Justin Michaud, was very helpful and personable throughout. Justin did a great job of showing me the vehicle, discussing my options and answering my questions. I felt very educated and never pressured and felt good about the deal at the end of the day. More
Professional and courteous staff This is my 3rd Hyundai. Very satisfied. No reason to look elsewhere. I am enjoying my 2017 Elantra SE. I especially like the safety features like the This is my 3rd Hyundai. Very satisfied. No reason to look elsewhere. I am enjoying my 2017 Elantra SE. I especially like the safety features like the back up camera which makes backing into a parking space a piece of cake :) More
Fast and friendly Friendly and fast attention, actually the fastest i ever experienced since i own cars and trucks and definitely i will recommend to my friends, family Friendly and fast attention, actually the fastest i ever experienced since i own cars and trucks and definitely i will recommend to my friends, family anf coworkers, the warranty in my vehicle is great too More
Elusive good customer service My sales rep was very knowledgeable, and attentive at first,but now It is very difficult to get in contact with her.Every time I call up there I usual My sales rep was very knowledgeable, and attentive at first,but now It is very difficult to get in contact with her.Every time I call up there I usually get sent to a voice mail.I get no response to E Mails. It seems Once the sale was made it has been no different experience than any other car buying experience I had maybe worse.Its all fluff up front, and then reality kicks in.My car was delivered with scratches on the deck lid.The buffed it out the best they could, but some scratches still remained. When I asked for a warranty to cover this area that they worked on only for the life of of the remaining paint on the deck lid I was denied.It took about 42 days( average time 14 days) for my plate to come in, and no one ever called me. I received a recall notice, and tried to make an appointment to have it taken care of. I was told some one would call me back that they needed to verify they had the part. Well here it is day three, and still no phone call. I'm going to continue waiting to see if it takes as long as the licence plate did. The good news When your at the bottom there is no were to go but up if they should decide to do that. I'm patiently waiting. maybe they will surprise me with a phone call soon in regards to the recall. customer service is more than talk. It takes some serious effort. More
Great Experience Chris was very easy to work with ... Not pushy and was very responsive to our needs. I would highly recommend your dealership to anyone looking to bu Chris was very easy to work with ... Not pushy and was very responsive to our needs. I would highly recommend your dealership to anyone looking to buy a vehicle. More
Great experience at Keffer James Brown is a great guy to work with, it is our third car in a row at Keffer, he always works hard to help us achieve our goals. A pleasant exper James Brown is a great guy to work with, it is our third car in a row at Keffer, he always works hard to help us achieve our goals. A pleasant experience to deal with Keffer Hyundai More
Treated with Respect Shelene treated us with respect. She listened to what we wanted (we had been to two other Hyundai dealerships) without trying to fit us into a payment Shelene treated us with respect. She listened to what we wanted (we had been to two other Hyundai dealerships) without trying to fit us into a payment plan. She promptly got us a price for our trade in. Although she did not have the color of the Sonata that we wanted, she was confident she could find it. She took our True Car information, trade in info, and came up with a deal that we accepted. Probably the most comfortable, professional, and stress-free car buying process we have experienced in 45+ years of buying cars. More