Keffer Hyundai
Matthews, NC
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used car purchase I bought a used 2013 Hyundai sonata limited Not even owing it 24 hrs on the way home from work (the day after Just purchasing car) with down pouring I bought a used 2013 Hyundai sonata limited Not even owing it 24 hrs on the way home from work (the day after Just purchasing car) with down pouring rain I felt water dripping on me, I happened to look up and see water dripping from middle interior lights Instantly pulled off rd thought maybe sunroof was left open Opening the sunroof cover to the back right corner I could see water dripping into sunroof drain area, and the water just continued leaking onto interior inside car and into the interior overhead lights, I have pictures With the other Hyundai location closer to me I immediately went there to have car looked at They said sence I had Just bought the car and it not even having it a full day to take back to the location I bought car from I then called my sales person Left a message while waiting for the call back it was down pouring rain again and was worried about the leaking Again into interior of car, I called sales person back who said they needed to talk to sales manager and will call me back, I did get a call back and am schedule to take car back and have them look at issue and I will show pictures and further looking at interior fabric there is water stains from leakage on the interior fabric so It's Obviously been an issue, there also is a "stink" to car I tried cleaning interior to get rid of the "stink" and with doing that the front driver and passenger sides mats I noticed felt wet and had moisture up underneath mats, taking mats out to dry I felt the interior carpet and it was sopping wet, Unbelievable and upset there is obviously Mold in the car interior overhead fabric and carpet causing the stink, I'm very upset and will see how this matter gets taken care of from dealership. Comment was made from he other Hyundai dealership that with it being a certified dealership couldn't believe vehicle was sold in that condition and passed the inspection The wet floor carpet should of definitely been noticed and the water stain on the interior overhead fabric, will address this all with dealership when vehicle is taken today 8/10/16 More
Great Experience Leased a 2017 Sante Fe Sport. It could not have been easier. From deciding which vehicle we wanted to handling the financing Gabe, Michael and Dan we Leased a 2017 Sante Fe Sport. It could not have been easier. From deciding which vehicle we wanted to handling the financing Gabe, Michael and Dan were awesome. We will never buy a Hyundai anywhere else. Thanks Guys! More
Hyundai Customer Service is Great! Hyundai has great customer service. I would recommend to check with them once. I don't have much to say. I would like anyone who would like to buy a c Hyundai has great customer service. I would recommend to check with them once. I don't have much to say. I would like anyone who would like to buy a car to check with Hyundai. More
Very Disapointed Customer. DO NOT BUY Sold us a used car that had multiple issues days after driving it home and will not take ownership of it. The AC went out less than a month of owning Sold us a used car that had multiple issues days after driving it home and will not take ownership of it. The AC went out less than a month of owning the vehicle and the vehicle shakes when it reaches over 60 mph. When we took the vehicle into get serviced for the shaking they charged us $45 and ONLY balanced the tires. The shaking is still happening minutes after driving away and told us it wasn't their problem because it passed state inspection. DO NOT BUY a vehicle from any Keffer dealership especially not Keffer Hyundai. HORRIBLE SERVICE ON ALL LEVELS. More
Leasing A Car Should Always Be This Easy! Had a great experience leasing our first car. Our salesperson understood what we wanted and worked to make it happen. So far very pleased with Keffe Had a great experience leasing our first car. Our salesperson understood what we wanted and worked to make it happen. So far very pleased with Keffer Hyundai. More
Polite and helpful All contacts were nice and easy to work with third car for me at this dealership and I will keep returning for car needs that is all All contacts were nice and easy to work with third car for me at this dealership and I will keep returning for car needs that is all More
Great Experience We had a great experience trading in our Elantra for a new Santa Fe! Farrid made the process so easy for us! We will definitely recommend him and Ke We had a great experience trading in our Elantra for a new Santa Fe! Farrid made the process so easy for us! We will definitely recommend him and Keffer to our family and friends! More
Great deal and awesome sales person First time in dealership , very polite and knowledge sales manager. My sales person Chris Wesley was very caring and helpful , car was very clean and First time in dealership , very polite and knowledge sales manager. My sales person Chris Wesley was very caring and helpful , car was very clean and full of gas. More
Great experience! Buying from Hyundai again was a no brainer. Their customer service, friendliness, and willingness to listen to their customers is awesome! Will go bac Buying from Hyundai again was a no brainer. Their customer service, friendliness, and willingness to listen to their customers is awesome! Will go back again in the future. More
First time buyer Overall the experience was scary, but James Brown took a lot of time to explain everything to me and I was comfortable and excited about my purchase. Overall the experience was scary, but James Brown took a lot of time to explain everything to me and I was comfortable and excited about my purchase. More