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Keffer Hyundai

Matthews, NC

4.4
2,242 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,242 reviews

September 29, 2016

No Hassle Love the no hassle atmosphere. James Brown is excellent to work with, he's not pushy, he listens to what you want and delivers above expectations. T More

by pd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent, James Brown, Crystal Cranford, Kevin Martin
Sep 29, 2016 -

Keffer Hyundai responded

Thank you so very much for your review and for choosing to do business with us!

September 29, 2016

Mediocre Buying Experience This was our second time leasing a car from Keffer. The buying experience was mediocre. We came because of a buy back promotion that was mailed to us. More

by dboudle68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David West
Sep 29, 2016 -

Keffer Hyundai responded

We are sorry to hear you feel this way and would like to discuss this with you further. Please contact Gabriel Faria at 704-233-7085. Thank you for your time.

September 28, 2016

Helio da great Great job working with a straight forward salesperson. Dealership had the car and made the perfect offer. Helio made the transaction very personal and More

by keffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao, Jenna Rolandini
September 28, 2016

Rip off scheme My battery died on me twice, in 24-hour period so I went to check it to the nearest auto parts store, they told me it has to be replaced, and off More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don`t know his name
Sep 29, 2016 -

Keffer Hyundai responded

Alex, we are sorry to hear you feel this way and would like to speak with you further regarding this matter. Please contact Gabriel Faria at 704-233-7085. Thank you for reaching out to us.

September 28, 2016

2017 Santa Fe We received excellent service from Helio and the rest of the team. We received a fair price for a great vehicle. X X X X More

by reddy, donald8101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao
Sep 29, 2016 -

Keffer Hyundai responded

Thank you for choosing us, we appreciate you!

September 28, 2016

Illegal/Improper Business tactics F&I Manager, Jay Kumar (who I understand has since been fired), improperly submitted a warranty cancelation for my vehicle - had me sign a piece of pa More

by Extremely Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Kumar , Gabriel Faria, Marcus Robbins
September 27, 2016

I went in for service and walked out with a brand new car Took my car in for service and walked out with a new one; Keffer Hyundai change my whole way of thinking about the new car experience and they introdu More

by stillriding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cranford, Farrid Coleman, Kevin Martin
Sep 27, 2016 -

Keffer Hyundai responded

Thank you for choosing us and we hope to work with you again in the future!!

September 26, 2016

Oldest son's first car!!! We had seen the Elantra on the road and thought this would be a great first car for our oldest son. We were pleased to visit the dealership and get j More

by myron.patton28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMorrow
Sep 27, 2016 -

Keffer Hyundai responded

Your experience means a great deal to us and we appreciate you sharing yours!! We're so glad you provided us the opportunity to be a part of your son getting his first vehicle. Thank you for choosing us!

September 24, 2016

Amazing and stress free! Keffer Hyundai was absolutely wonderful to work with! They were supportive every step of the way and never tried to push anything on me! It was all ab More

by BrittanyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tomberlin, Margaret Keffer
Sep 27, 2016 -

Keffer Hyundai responded

Thank you so very much for choosing to be a part of the Keffer Hyundai family! We appreciate you!

September 22, 2016

Communication is Key!! A+ After finding a car online, I contacted this dealership.... James Brown was my salesman, and he was great.... but afterwards, when my certified Hyunda More

by MsFabulous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMorrow
Sep 24, 2016 -

Keffer Hyundai responded

Thank you so very much for your review and we appreciate you choosing Keffer Hyundai! We look forward to working with you again in the future!

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