
Keffer Hyundai
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 2,241 reviews
Service department was great. Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Ea Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Each time I said “sure”. Last call I received said “hey I heard you wanted a price for your car”. ???? Um. No. You asked me. And I was there for 2 hours and you never looked at it or made an offer. Get your act together! More
The manager was very rude. They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had t They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had to admit it once I called corporate. I was told never to return to their dealership and they were not going to finish the recall they started. He said I could go to another dealership even though they had already received the part. I would NEVER recommend this dealership. The owner needs to learn how to treat customers with respect not viciously. Will be filing a complaint against them with BBB. More
I was very pleased. The staff was professional and friendly and got it done right on the time they told me it would be done. I’ll be back. The staff was professional and friendly and got it done right on the time they told me it would be done. I’ll be back. More