Keffer Hyundai
Matthews, NC
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Service department was great. Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Ea Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Each time I said “sure”. Last call I received said “hey I heard you wanted a price for your car”. ???? Um. No. You asked me. And I was there for 2 hours and you never looked at it or made an offer. Get your act together! More
The manager was very rude. They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had t They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had to admit it once I called corporate. I was told never to return to their dealership and they were not going to finish the recall they started. He said I could go to another dealership even though they had already received the part. I would NEVER recommend this dealership. The owner needs to learn how to treat customers with respect not viciously. Will be filing a complaint against them with BBB. More
I was very pleased. The staff was professional and friendly and got it done right on the time they told me it would be done. I’ll be back. The staff was professional and friendly and got it done right on the time they told me it would be done. I’ll be back. More
Since my first visit at this dealership I have not even thought about going any place else. I love the environment, the atmosphere, the friendliness and ease of business done here. And you can ensure you & thought about going any place else. I love the environment, the atmosphere, the friendliness and ease of business done here. And you can ensure you & your vehicle will be taken care of. I take my Genesis NO WHERE ELSE!! Asia is ALWAYS of great assistance! More
They were very busy and I was handed off to the assistant of the salesman I was going to see, but it meant that I did not have to wait. The assistant did a good job and I ended up buying the car. Let me also of the salesman I was going to see, but it meant that I did not have to wait. The assistant did a good job and I ended up buying the car. Let me also mention George sent a video of the car I was interested in. Very helpful. Good experience! More