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Keffer Hyundai

Matthews, NC

4.4
2,227 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,227 reviews

December 30, 2023

Service department was great. Quick and no nonsense. Sales department is a hot mess. I received 4 phone calls and 2 texts asking if they could give me a price to buy my car. Ea More

by Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 28, 2023

The manager was very rude. They took a major piece off my vehicle and said they didn't. However when checking the mechanics write up they did in fact remove the piece and had t More

by Monrovia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Weschler, Gabriel Faria, Customer Service
December 27, 2023

I was very pleased. The staff was professional and friendly and got it done right on the time they told me it would be done. I’ll be back. More

by John.naftzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 23, 2023

Paul Marcum was great throughout the process followed when needed but not excessively. I would recommend Keffer Hyundai. More

by Kevin
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marcum
December 18, 2023

Daren in the service department was extremely helpful and kind. Working with him made the process seamless and positive. More

by McKayla Prestininzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren
December 16, 2023

The personnel were friendly and knowledgeable. They had a wide selection of vehicles and reasonable priced. More

by bcreasman072718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Williams
December 15, 2023

Since my first visit at this dealership I have not even thought about going any place else. I love the environment, the atmosphere, the friendliness and ease of business done here. And you can ensure you & More

by travisrobinson07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Smith
December 09, 2023

Rebbeca in the service department is an excellent service rep. The service wait was minimal. More

by yfinney59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca knupfer
December 08, 2023

They were very busy and I was handed off to the assistant of the salesman I was going to see, but it meant that I did not have to wait. The assistant did a good job and I ended up buying the car. Let me also More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, George's Assistant, George Athens
December 08, 2023

Vehicle was taken back for service on time. Wait time was what I was told. Everyone was courteous and friendly. More

by kim_29728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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