
Keffer Hyundai
Matthews, NC
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New 2025 Santa Cruz. Simple oil change to remove break-in oil at 3900 miles. Bobby Hood, my service associate, was very professional and accommodating. However, after Simple oil change to remove break-in oil at 3900 miles. Bobby Hood, my service associate, was very professional and accommodating. However, after I left the dealership, I noticed my clock was an hour off. Going into settings, the Daylight Savings setting had been reset. Now my Android phone won't connect to the truck. Why would the technician have to reset my settings just to do an oil change? Bobby says I can bring the truck back if I can't get connected. A major hassle for me if required. More
I was very satisfied with the work performed today. It was only and oil change, tire rotation, and wiper blade replacement but the communication from Ramon was excellent. I waited on for the vehicle It was only and oil change, tire rotation, and wiper blade replacement but the communication from Ramon was excellent. I waited on for the vehicle to be completed which gave me plenty of time to catch up on paperwork in a roomy and comfortable lounge. The hand washed vehicle was also a very nice perk. More
I worked with Billy Phister, Brandon Phillips, and Christos and all three have been extremely professional, knowledgeable, and courteous. Excellent car buying and service experience. Christos and all three have been extremely professional, knowledgeable, and courteous. Excellent car buying and service experience. More
My service agent, David Herrera was incredible! He was thorough and knowledgeable! He kept me informed and made the trip fast and easy! He was thorough and knowledgeable! He kept me informed and made the trip fast and easy! More
I have worked with different people but have worked with Kay F. several times. She is always pleasant, courteous and very efficient! She's a keeper!!! Kay F. several times. She is always pleasant, courteous and very efficient! She's a keeper!!! More
I first texted Keffer Hyundai and with Sebastian Kosinski. He was patient and answered all my questions. Gave me an excellent price and I bought a 2025 Tucson SEL. I could not have done this without Kosinski. He was patient and answered all my questions. Gave me an excellent price and I bought a 2025 Tucson SEL. I could not have done this without his help. Mark in financial was a big help in getting cost down for wear and tear lease contract. More
Had the first service and state inspection on my GV80. It was very easy to schedule this appointment and the service advisor kept me informed via text and phone call when it was ready. It was very easy to schedule this appointment and the service advisor kept me informed via text and phone call when it was ready. More