Keffer Hyundai

Be careful knowing they add another $1995 for the keffer advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if advantage protection at Genesis Hyundai. Tells me it is not negotiable. Comes with tinted windows and clear shield protection. Sales manager says if I didn't want tinted windows, I still had to pay the $1995, just no tinted windows. It's highway robbery. $2000 for that?!! But the lying about it from the salesman (Rashard soon to be a financial manager) is what sets me on edge. Told me it was already done at the factory (funny the advantage tag, once they brought it to me, says dealer added items). And on top of that, I had to argue with the salesman that my car I chose didn't have tinted windows yet. After dancing around that, oh yeah we are doing the tint now. What happened to it was all done at the factory?!! It's the lying that really pisses me off. I wound up paying MSRP, plus the advantage protection less the competitive discount I was entitled too. So no deal for me Just go in with your eyes wide open. I guess they feel good about being able to make a quick sale. But you pissed off one customer (it's the lying) And trying to take me on the trade amount. But I was ready with a car max offer. A HUGE, HUGE difference.From $4400 to $11,400?!!! But hey they made up for it by not giving me anything but MSRP less $1000. Just go in with this knowledge and you should be good (unless the price isn't a concern for you). More

I found a great car with low miles. The salesman, I had was Jose Hernandez. He was great at his job especially knowledgeable about explaining the things I needed to know about the car. The salesman, I had was Jose Hernandez. He was great at his job especially knowledgeable about explaining the things I needed to know about the car. Also I got a great discount on the price. Thanks for your dealership kindness. More

I was Greeted at the Service Department Mr. Justin Showed his Professional Skills of letting me know that He'll do a muti inspection of my car before my oil change, Showed hospitality Of tre Justin Showed his Professional Skills of letting me know that He'll do a muti inspection of my car before my oil change, Showed hospitality Of treats,Coffee, Hot Chocolate Snacks Etc... Didn't have to wait long ' As Departing The Service Department he still had a Great Attitude of his Job' I wish him & his team God Blessing " What A Great Guy"😇 More

Good & timely service. Kay, our service advisor, was very courteous and helpful. She explained everything and spent extra time answering my questions. Kay, our service advisor, was very courteous and helpful. She explained everything and spent extra time answering my questions. More

All staff members were extremely accommodating and helpful. My Service advisor Ramone is always courteous and friendly. helpful. My Service advisor Ramone is always courteous and friendly. More

Sales representative was good and worked very hard to get me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays t me what I wanted. I have no complaints about the sales representative, easily 5 stars. However, the hour and half+ wait on financing and the delays to get the vehicle and condition it was almost handed off to me in before I pointed out missing dealer package and visible white scrapes across the front bumper of a brand new car made the experience not amazing. The dealership did in the end honor the dealer package that I paid for, even if the service department directed me to go back to my sales rep when I was told to just show up and service would take care of it. Again, sales rep was great, everything else took many more steps and hurdles than I felt it should've. More

Outstanding experience. Enjoyed working with Julian and Billy. Very professional. Made our car buying experience exceptional. Genesis vehicles are a superior value to th Enjoyed working with Julian and Billy. Very professional. Made our car buying experience exceptional. Genesis vehicles are a superior value to the European cars with similar features. More

Great and smooth experience, Joseph was great to work with, awesome communication. Would definitely use them again with, awesome communication. Would definitely use them again More

Joe was very helpful and made the buying process simple and quick. I’m very happy with my new car! and quick. I’m very happy with my new car! More

HORRIBLE SERVICE DEPARTMENT. My car was brought to the dealership on Monday July 14 for a mechanical issue. It sat unattended in their tow lot until Monday July 21. I was then se My car was brought to the dealership on Monday July 14 for a mechanical issue. It sat unattended in their tow lot until Monday July 21. I was then sent a text, no call, saying that my catalytic converter had been stolen and would need to be replaced for $4600. I called in disbelief as I had a catalytic converter when I left my car. I fully expected that they would replace it. They were of no help and very little empathy. They acknowledge that their lot is unattended and not secure. They have no cameras on it either. They also let me know that they are not responsible for my car until they bring it into the shop and that I couldn't prove it was there when brought in. That is correct. I didn't take pictures of the undercarriage of my car before it was brought in. They know that. Great way for them to scam extra money. So, after sitting and waiting for a week for someone to even look at my car I now needed to go through my insurance for a new converter. THEN, once that was fixed they would then look to diagnose my original problem. So disappointing. I would never leave my car with them. And if their sales force is the same as their service department, I would never buy a car from them either More