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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,522 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,522 reviews
February 10, 2015
Quick and Easy Came all the way from Atlanta to purchase a Jeep that was competitively priced. The salesman Brandon was great and accommodating, as well as the rest Came all the way from Atlanta to purchase a Jeep that was competitively priced. The salesman Brandon was great and accommodating, as well as the rest of the staff. I would definitely recommend Brandon and Keffer DCJ. More
by lrg07
Employees Worked With
Brandon Melendez
February 09, 2015
The BEST Dealership i have purchased two Jeeps from Keffer! There was no game playing, going back and forth. No time wasted. The easiest buying experience. Willie has alw i have purchased two Jeeps from Keffer! There was no game playing, going back and forth. No time wasted. The easiest buying experience. Willie has always been my Salesman. He worked hard both times to find me exactly what I wanted. Willie is the best! Service department is friendly from the time I drive in, any questions during the service and all the way to picking up my keys. The most friendly dealership overall! More
by Lindakiser
Employees Worked With
Priscilla, Willie D Hailey, Donnie Gomez
February 07, 2015
Horrible Service Have to meet certain guidelines for the online price...also not informative when asking credit questions...I ask and told the gentlemen I did not want Have to meet certain guidelines for the online price...also not informative when asking credit questions...I ask and told the gentlemen I did not want my credit ran as I was just looking due to my vehicle being totalled and waiting for a settlement...now my credit is going to get ding 4 times! Thanks a lot Keefer...would not recommend this place at all. More
by jrob1989
Employees Worked With
Andy Bell
February 05, 2015
Big help I would like to thank Kim Erickson for the help she provide in getting me out of a car I didn't want into a brand new 300. Thank you agaiin for the gr I would like to thank Kim Erickson for the help she provide in getting me out of a car I didn't want into a brand new 300. Thank you agaiin for the great service. More
by kenbrew
Employees Worked With
Kim Erickson
February 04, 2015
Mark Dollard for Salesman of the Year!!!! My experience at Keffer was outstanding. This was primarily due the approach of one Mark Dollard. Mark is an extremely personable, honest, and profe My experience at Keffer was outstanding. This was primarily due the approach of one Mark Dollard. Mark is an extremely personable, honest, and professional individual. If you are looking to purchase a car and wan't a straight shooter, then Mark is your guy. He goes out of his way to get to know you and asks questions to make you feel like he cares. Mark and Keffer stand by what they preach. By the end of my experience at Keffer, I not only wanted to buy a car, but wanted to buy a car from Mark. I would highly recommend Mark and Keffer to make your next purchase. Sincerely, Happy, Loyal Customer More
by jstraj
Employees Worked With
Mark Dollard
February 04, 2015
Purchase of new Wrangler Unlimited Jacob & Mike did a great job handling my purchase of a new Jeep. They walked me through all of the options available to customize my new vehicle, brin Jacob & Mike did a great job handling my purchase of a new Jeep. They walked me through all of the options available to customize my new vehicle, bringing in the service department. All of the staff was very friendly and the sales follow up was very thorough. More
by Rsatterfield
Employees Worked With
Mike Streng
February 03, 2015
The greatest car buying experience ever!!! Jacob is a great representation of Keefer Dodge. He has a humble spirit and excellent customer service Great Car buying from beginning to end. Than Jacob is a great representation of Keefer Dodge. He has a humble spirit and excellent customer service Great Car buying from beginning to end. Thanks More
by bavonne
February 02, 2015
Couldn't have asked for any better I purchased my brand new 2014 Jeep Cherokee through Keffer with the assistance of my son. I was in the middle of changing jobs and really couldn't be I purchased my brand new 2014 Jeep Cherokee through Keffer with the assistance of my son. I was in the middle of changing jobs and really couldn't be in Charlotte to complete the deal. My son worked directly with Kim Erickson at Keffer and put together a great deal. All the paperwork was handled by FedEx and all I had to do was pick the car up. I LOVE this car. And Kim and all the people at Keffer really went out of their way to make the experience pain free. I would absolutely buy from them again and would recommend them without hesitation. More
by rredman
Employees Worked With
Frank Cruz, Mike Maus, Donnie Gomez, Kim Erickson
January 31, 2015
Fantastic experience! 5 stars. Felt treated like family even though I was buying 10 year old car. From salesman Richie Carter, to service manager Donnie Gomez, to Ben and S 5 stars. Felt treated like family even though I was buying 10 year old car. From salesman Richie Carter, to service manager Donnie Gomez, to Ben and Shamier in the vehicle preparation department, the focus on providing the customer a professional, genuine buying experience is self-evident. They truly strive to treat you like family! More
by SCjon
Employees Worked With
Ben & Shamier (sp?) in vehicle prep department, Donnie Gomez, Richmond Carter
January 30, 2015
Great Experience Kudos to Joseph Garcia and Tim Flynn on providing an exceptional experience. Great buying process and delivery of Vehicle to my home. Seamless and Kudos to Joseph Garcia and Tim Flynn on providing an exceptional experience. Great buying process and delivery of Vehicle to my home. Seamless and well orchestrated process. More
by BillF
Employees Worked With
Joseph Garcia
