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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.4
1,522 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,522 reviews

February 03, 2012

I haven't purchased a car in nine years, so I was dreading go to car dealerships. I typically find myself going during the hours there would be the least amount of salesman. When I initially we More

by kzsebek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hailey, Willie D Hailey
February 03, 2012

This quite possibly may have been the IDEAL car purchase experience! A smooth process from the moment we arrived at the dealership. THANKS Again Willie!!! Michael & Sarah More

by michaelnassar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hailey, Willie D Hailey
February 03, 2012

Willie made the new car purchase process go smoothly and quickly - and always with a smile on his face and patience. Thanks for the new car Willie! I am enjoying it tremoendously! More

by Dabincharlotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hailey, Willie D Hailey
February 03, 2012

I received great customer service from Willie Hailey which made the experience all the better. He was very kind, informative and not pushy. I am able to make a better decision with his help. He also More

by DiMuzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hailey, Willie D Hailey
February 03, 2012

Mr. Hailey was a great sales consultant. I received quality service and was satisfied with my purchased. He made it a great buying experience for me and my family! More

by misshalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie D. Hailey, Willie D Hailey
February 02, 2012

When I worked with Julius he was friendly, knowledgable, helpful and made my family and I comfortable in all aspects of making our purchase. All the staff seem to be friendly and helpful as well. There was More

by terryrk56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindell, Julius Tindell
February 02, 2012

Keffer Chrysler Jeep is a great dealership - they were very thorough and informative. The sales associates were friendly and helpful - willing to go the extra mile. More

by Cristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan and the finance manager, Brandon Melendez
February 02, 2012

Plenty of companies have lost the art of "customer service." At Keffer, they have not. I wanted to write this review to reward and evidence my satisfaction--to not do so would not be right. I am ve More

by jbria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nicoll, Matt Nicoll
February 02, 2012

Matt was great. He helped me look at the vehicles and features I was looking for, and then notified me as soon as a car meeting my needs became available. It was a great experience all the way around. Th More

by Tvogler755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nicoll, Matt Nicoll
February 02, 2012

Willie promptly addressed us and helped us find the car that we wanted. He was friendly and knowledgeable. Willie followed up until the deal was completed. More

by cherries300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie, Willie D Hailey
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