Keffer Chrysler Jeep Dodge Ram

This is the best experience I EVER had buying a car. I This is the best experience I EVER had buying a car. I started looking for a car online and filled out information including my phone #. I would no This is the best experience I EVER had buying a car. I started looking for a car online and filled out information including my phone #. I would not have given this if not required. I got a phone call from India and we talked and I said I would try to come later that night. This didn't work out but I started getting a lot of e-mails when I didn't show up that night. I saw one from Joe Maus, General Manager that listed all the items that were included with a purchase of a vehicle from Dick Keffer that looked very impressive so I responded back to him. He answered my e-mail and I asked for him specifically when I got to the dealership. It didn't click that he was the general manager and probably wasn't the initial contact person. He was very personable and I told him I'd asked for him when I came I came in since he had responded to my e-mail. He never tried to pass me off to anyone elst at this point. Asked me to have a seat tell him what I was looking for in a car. I had gotten an e-mail from Charles (Coach) Jones also and mentioned this and Joe had Coach take me on a test drive. Didn't have the black like I wanted but the Blue Charger with the Hemi engine was impressive. I went back the next day to sign papers and saw my second choice a Chrysler 300 on the showroom floor that I fell in love with! Black like I wanted nice inside LOTs of bells and whistles. Got Coach to let me test drive one and asked him to see if I could get this instead of the Charger. You know how women change their mind! I was afraid after all the trouble Joe with to get me into the Charger he's be mad but Coach said it would be ok Joe just wanted me to get the car I wanted. Andy, the finance manger helped me get the revised financing in place. Coach took the time to show me how some of the options worked, he synced up my cell phone and showed me a lot of the options. All were extremely nice and pleasant to work with and especially Joe who told Coach he would handle my purchase personally. I got the car I want and pretty close to the payments I wanted and all without a lot of hassle. It really made me feel good that the General manager handled my purchase personally. Couldn't have had a better experience. I'm telling all my friends, co-workers, neighbors about my experience with Dick Keffer and Joe Maus and Coach Jones. More

Larry is the best! He took time to allow us to figure out what vechicle was best for our family. He is very friendly and knowledgable about the industry. I felt very welcome and not pressured. I would out what vechicle was best for our family. He is very friendly and knowledgable about the industry. I felt very welcome and not pressured. I would recommend Larry to anyone buying a car. More

After just visiting 4 local dealers over the past 2 weeks, I was finally relieved to have found such a great salesman as Charles Jones ("Coach") to help me. All the other dealerships, (including my loc weeks, I was finally relieved to have found such a great salesman as Charles Jones ("Coach") to help me. All the other dealerships, (including my local one which was Stateline in fort mill) left me frustrated with a severe headache and of course no deal. None of them even came close to the amount I needed on my trade and came up with ridiculous numbers that were way out of my budget. This dealership not only took care of that, but also got me into the new Jeep Cherokee that I asked for with the payment in budget as well! Charles and everyone there were so nice and went the extra mile to help me get the deal I was looking for. I would definitely recommend him and this dealership to all. More

The experience I had purchasing my new Ram truck was quite a surprise. I had done my research on-line and was looking for a local dealer that could meet my expectations on pricing, availability, financ quite a surprise. I had done my research on-line and was looking for a local dealer that could meet my expectations on pricing, availability, financing rate, and trade-in allowance. Keffer Chrysler Jeep Dodge Ram was able to meet that without a lot of long drawn out negotiations. Shaun Shore was a great sales consultant. I was truly amazed, after we agreed on a price, when he offered to bring the truck I picked out on-line to my house for a test drive. He ask if it was OK to draw up the sales and financing papers to bring with him, and I gave him the go ahead with the contingency that I approve of the vehicle after the test drive. Long story short, I test drove the truck and loved it. The ride with Shaun was pleasant, not a stuffy sales pitch. He was very personable and we carried on conversations for twenty miles of back road driving and it felt like we had already met before. Shawn and I then sat down at my house and signed all the papers, and he drove away with my trade-in vehicle. I never actually set foot at the dealership. This was my best car purchase experience ever and I have purchased 9 new vehicles and 1 used vehicle at different places over the last 30 years. More

Thank you to Joe Williams, Leo Nasralla and the entire sales and finance team at Keffer for making my Jeep buying experience smooth and efficient. I was treated with respect, got a fair price, and everyt sales and finance team at Keffer for making my Jeep buying experience smooth and efficient. I was treated with respect, got a fair price, and everything about the vehicle, the purchase transaction, and the financing was throughly explained. I love my new Jeep and will certainly consider Keffer Jeep for any future purchases. More

Norman Stone has consistently provided parts for my Jeep with excellent inventory coverage and at competitive prices. I would recommend Keffer to anyone wishing to buy a car or parts within their product l with excellent inventory coverage and at competitive prices. I would recommend Keffer to anyone wishing to buy a car or parts within their product line. They are a class act with competitive prices! C. M. Creech, Jr. More

Julius Tindell provided outstanding customer service to my husband and I and our daughter Jennifer on our recent Jeep purchases.He is extremely knowledgeable,caring and goes above and beyond to ensure cust my husband and I and our daughter Jennifer on our recent Jeep purchases.He is extremely knowledgeable,caring and goes above and beyond to ensure customer satisfaction. Julius makes the whole car buying experience pleasurable. It is so refreshing to work with someone who is dedicated to the customer. We will certainly tell all of our friends and family to go see him at the Keffer Chrysler Jeep Dodge Ram store! More

A definite 5 star. I had a fixed budget of $25K plus the A definite 5 star. I had a fixed budget of $25K plus the value of my 2007 Pacifica. My dream was to have a Durango R/T with leather and a 2nd row ben A definite 5 star. I had a fixed budget of $25K plus the value of my 2007 Pacifica. My dream was to have a Durango R/T with leather and a 2nd row bench. Well after visiting my local dealer at the weekend in Fort Mill and after 2 hours they informed me that the only Durango for what I had budgeted would be a SXT basic model or increase my budget by at least another $7K. Since they didn't have any SXT's that had a bench seat I went on line and came across Keffer, I went to their show room in Charlotte on Tuesday evening and met Coach Jones. I informed him about what my dream car is and the amount I could afford. My preferred colors and options Well off he went straight away and had a colleague check my trade in. This is where Mike Maus came into play along with Coach, the two of them pressed for top dollar for my trade in. Mike then searched and searched. Thinking to myself "It still looks like a no brainer" . Then Bingo, he found a new black 2013 model. Then he informed me that they had quite a few discounts etc. Did the numbers and asked if I minded that for an additional couple of hundred the R/T would be mine. I didn't think twice... we all shook hands. I received a call from Coach the following day and informed me that the R/T could be delivered to my home Thursday PM. To add it was delivered with a full tank. Thanks Guys you made my dream come true. More

I brought my car in for an inspection. It was an old pt cruiser that I just bought from an auto auction. I wanted to see if it was a good buy or if it was a wasted my money. After it was evaluated, I soon cruiser that I just bought from an auto auction. I wanted to see if it was a good buy or if it was a wasted my money. After it was evaluated, I soon found out it had a lot of problems and was on the verge of breaking down. I was very disappointed and I decided to trade it in. The staff was very polite, friendly, and courteous. I walk in and met with a sales consultant named Willie Hailey and he was AWESOME..... he made me feel comfortable and I was not pressured into buying a car. He told me all my options and helped me to choose a car that fit me and my families needs. I definitely would recommend this dealership to my friends and family.... More