Keene Chrysler Jeep Dodge
Keene, NH
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I felt that I was important. I also felt that my jeep was in good hands for the repair. Mark is an exceptional service personal. They have snacks in the waiting room if a customer needs a snack. They a was in good hands for the repair. Mark is an exceptional service personal. They have snacks in the waiting room if a customer needs a snack. They are good. They keep you inform when the mechanic finds something. More
I have had service at this dealer off and on for years. My first sales experience was in 2009 when I custom ordered a 2009 Dodge Ram 1500 Laramie. I had found them to be easy to work with. They didn't pu My first sales experience was in 2009 when I custom ordered a 2009 Dodge Ram 1500 Laramie. I had found them to be easy to work with. They didn't pull the high pressure garbage that is all too common at a car dealer. I price shopped the area and found no deals that were better than they were willing to offer me. What I did find at competing dealers were bad attitudes. I always am upfront that I AM BUYING this vehicle so that I don't have to be sold on the vehicle. I like numbers. Keene Chrysler was able to see this and get to business. I have had excellent luck Ram 1500 and other vehicles in my small fleet, so I've yet to have a serious break down, but I have had two flat tires recently. Keene Chrysler was able to fit me right in both times. They were also very competitive with tire pricing have been great about working into my schedule. I would recommend this dealer wholeheartedly. More
Brian continued to go back to his manager and ask for more concessions even when the request was a little unusual such as putting the car on my credit card so I could earn mileage points. We were able t more concessions even when the request was a little unusual such as putting the car on my credit card so I could earn mileage points. We were able to negotiate a price below the original asking price even though the car had many extras. I spent over 2hrs driving the car, checking out the car, asking Brian questions about the servicing of the 300, and the time seemed to fly by. I even drove over 75 miles each way from MA to NH to look at and will drive the trip again to trade in my car and purchase the used car. The drive was well worth my time because of the service I received and the friendly nature of Brian and his manager Mike. I would have no hesitation in recommending Brian and Keene Chrysler, Jeep, Dodge to my friends and others that are looking for a new or used car. More
I've been to this dealer twice for routine service on my Sebring GTC (purchased elsewhere). One of the reasons I selected them is because it is only two blocks from my work and I can drop it off early. B Sebring GTC (purchased elsewhere). One of the reasons I selected them is because it is only two blocks from my work and I can drop it off early. Both my experiences have been mostly positive... their service writer is very friendly and seems competent. The only "negative" is that when I went in for an oil change and tire rotation, I mentioned hearing an annoying noise coming from front left part of the car. When I picked it up (they called me and had the work finished by noon - that's a good thing!), I asked about the charge of $56 on the itemized bill. I was told that repesented the labor involved in fixing the noise - turned out to be a loose clip on one of the brake pads - no parts involved. What gripe me is they felt they HAD to charge for this... even though they had the wheels off already. To me, it would have been a good opportunity to make me feel great about the experience. Just do it for free... didn't cost them anything! I suppose I'll continue to take it there until something gets screwed up and they'll deny any responsibility... from my experience - a foregone conclusion. More