Keene Chrysler Jeep Dodge
Keene, NH
Filter Reviews by Keyword
By Type
Showing 174 reviews
My husband and I stopped by several dealerships on a rainy Sunday. Mostly to look around and not have to deal with pushy car sales people. Not long after pulling into the parking lot of Keene Chrysler rainy Sunday. Mostly to look around and not have to deal with pushy car sales people. Not long after pulling into the parking lot of Keene Chrysler Dodge Jeep I found the vehicle I knew I wanted. But I did have alot of questions. It must have been fate, because out walked "Kevin Lougee". He asked if we needed help and from there we looked at several different vehicles....but my heart kept coming back to the 2011 Dodge Durango Crew. He told us to take it for a drive and the Durango would speak for itself. When we got back Kevin asked what questions we had. He answered all the questions we had at the time. The next day he answered even more questions. In all my years of having to deal with any kind of sales person, Kevin Lougee has been such a wonderful person to deal with. If there was anything he didn't know (there wasn't much) he made sure to find out for us. Needless to say because of this wonderful salesman I now own a 2011 Dodge Durango Crew. And I LOVE IT!!!! Thank you Kevin and the staff at Keene Chrysler Dodge Jeep. By the way I have friends that are going to be seeing Kevin in the future. Thanks for everything Beth & Jeff Johnson More
I had a very pleasant experience with the dealership. As it turns out I did not purchase the vehicle that I had researched. Clayton Nash showed my family several others which also met our needs and we sele it turns out I did not purchase the vehicle that I had researched. Clayton Nash showed my family several others which also met our needs and we selected one from those. I feel that this vehicle is a better option for my family. More
No matter what the reason for purchasing a new auto, the process of buying one can be stressful at best. Kevin was very knowledgable of his product and allowed me to decide what I wanted and how it would w process of buying one can be stressful at best. Kevin was very knowledgable of his product and allowed me to decide what I wanted and how it would work for me. Not once did I feel pressured or deceived. He offered me a fair deal on a 2010 Chrysler Sebring, Ltd. and I love the way it drives, the mileage it gets and the sleek beauty of it. The dealership also gave me a fair price on my trade-in which had very little life left in it. In addition to the assistance offered by Kevin, I popped into the dealership one day when Kevin was not there and his boss, Mike, took time to visit with my husband and me and, again, was not pressuring or pushy, but seemed truly confident in the product he was showing us. In contrast to our experience with Keene Chrysler Jeep Dodge, we had visited another dealership in Keene and felt that we had been held hostage for the better part of a day and still walked away with no vehicle because they wanted to sell us everything but what we asked about. We have driven Chryslers for the past eight years and have had great experiences with this U.S. product. Keene Chrysler Jeep Dodge reinforced our belief that Chrysler is a good product and the people who tend to sell them are hardworking and respectful of the buyer. I don't complete a lot of surveys, but welcomed the opportunity to be able to thank Kevin, Mike and others at Keene Chrysler Jeep Dodge for getting me in an excellent auto that fits my needs and doing this while facilitating my need to feel independent in my decision. More
This is my fourth truck purchased through KCP and my overall experience has always been great Their service department has proven to be unparalleled over the years, their pricing comparable and a real overall experience has always been great Their service department has proven to be unparalleled over the years, their pricing comparable and a real team atmosphere I will continue to do business with KCP More
We are 100% satisfied! Couldn't have asked for a better experience. Kevin and Dustin went above and beyond to help us secure financing, making it possible for us to leave the dealership in our new 2011 Jee experience. Kevin and Dustin went above and beyond to help us secure financing, making it possible for us to leave the dealership in our new 2011 Jeep Liberty. We will definately recommend this dealership to our friends and co-workers. Kevin and Dustin thanks again! We will see you when its time to buy our next Jeep! - The Shoemaker's - Acworth, NH More
I have purchased 3 PT Cruisers fronm Keene Chrysler and have completely satisfied. The salesman, Steve Robinson, could not have been more friendly or professional. When I bring the car in for servicing, have completely satisfied. The salesman, Steve Robinson, could not have been more friendly or professional. When I bring the car in for servicing, the greeting is cordial and all the employees in the service department are most helpful. They explain any issues or problems I might have and they also inform me of any special promotions which are available. Since my current PT Cruiser is a 2010, and the last year it will be made, I hope that the Chryser corporation will make something comparable should I need a new vehicle in the coming years. I can't imagine going to another dealership. Thank you Keene Chrysler! Nancy Peterborough, NH More
We were broke down in keene n.h. and received prompt service for our repairs.We were given a fair price on repair,and very friendly service.It would seem like this dealership would be a great one to tak service for our repairs.We were given a fair price on repair,and very friendly service.It would seem like this dealership would be a great one to take our bussines to.All aspects of repairs were explained to us before any work was performed. More
My family has chosen Keene Chrysler Jeep Dodge for our cars since before I can remember. We have always worked with Al Shepa to buy our vehicles, and the most recent purchase was our 7th car. He always tr cars since before I can remember. We have always worked with Al Shepa to buy our vehicles, and the most recent purchase was our 7th car. He always treats us right, is completely honest, and doesn't try to pull anything over on us. He works to get us what we need, and not simply to make a profit. The Keene Chrysler team is truly one of the best around, and the vehicles they sell are always top quality. If you're looking for a new car and are hesitant to trust just anyone, these are your guys. They are wonderful. You won't regret choosing Al Shepa and the Keene Chrysler team. More
I would highly recommend this service dept. AND service is a BIG part of purchasing your vehicle! I did not get exceptional service because I purchased my vehicle there because I did not. I just happened t is a BIG part of purchasing your vehicle! I did not get exceptional service because I purchased my vehicle there because I did not. I just happened to be out of town when I made a purchase, but they have treated me with personalized service along the way. My husband JUST returned from a year long tour in Afghanistan --- I can say along the way I utilized the services offered here several times. Every time whether it was for tires, A/C issue, oil change, etc. --- they ONLY did what was necessary and offered info for something that would need upcoming attention to give me time to plan,they went out of their way to sign me up after all paperwork was completed for free oil changes and a discount and reran everything to save me 9.00 on one service towards the next. REALLY who does that!! I could've walked out not knowing about either. The MOST IMPORTANT service they offered was the day I was ready to leave Keene to pick my husband up in Burlington on DEC 14th 2010-- I locked my keys in my vehicle while it was running-NO clue where my spare was and was SO in the Homecoming mode I could not think straight anyway! I frantically called them and they gave me their protocol for cutting a key to unlock the door. It included the VIN, bringing down the info, waiting for them to cut the key. To make a long story short, right in the middle of being busy, they had this upset wife on the phone worried she would be late picking up her husband she had not seen in a year--they dropped what they were doing and coordinated someone to take vehicle info and VIN, someone started cutting the key, address was input and map was printed as they set up the delivery with one of their drivers, I was called back and reassured a driver was on his way!!! I looked out my window and the courtesy driver was there -- ALL HONESTLY within 1/2 hr! I have no idea how they did that in that time frame!!! So in addition to the superior service and personalized attention, information they provide and honest and dependable quotes while my husband was gone---- I want to -- let me change that to WE want to thank Mark and staff for being there for the past 15 mths and Truly going out of your way with quality work and a service dept that cares!! Thank you Stan and Andrea More
I really appreciate the friendliness of all the staff.Whenever I have a problem they are right there to fix it and pretty quick.I never have to wait long and always get in at a time I wanted. They staff.Whenever I have a problem they are right there to fix it and pretty quick.I never have to wait long and always get in at a time I wanted. They are wonderful!I have heard other people complain about waiting so long for their vehicles at other dealerships and I say I never wait that long. I love it. More