Keene Chrysler Jeep Dodge
Keene, NH
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My wife and I picked up our new 2014 Ram 1500 Quad-Cab yesterday. Our entire experience for start to finish was easy and painless. We worked with George who was very thorough, professional, and knowledg yesterday. Our entire experience for start to finish was easy and painless. We worked with George who was very thorough, professional, and knowledgable. I can say without reservation that I would recommend this dealership and especially George D! More
My experience at Keene Chrysler Jeep Dodge could not have gone any smoother. I knew exactly what i wanted and George and Duston did every thing they could to make it happen for me in a very timely manner. Th gone any smoother. I knew exactly what i wanted and George and Duston did every thing they could to make it happen for me in a very timely manner. They were very friendly, honest and overall a pleasure to be around. They worked their hardest to get us the best deal they could and I would and will highly recommend them to anyone who's thinking about buying a car. More
From the beginning of the experience it was obvious that I was in "Good Hands" at Keene Jeep. The process of trading in a custom vehicle and building a new one might be littered with obstacles, but NOT at t I was in "Good Hands" at Keene Jeep. The process of trading in a custom vehicle and building a new one might be littered with obstacles, but NOT at this dealership! Brian & Mike were the extremely professional, knowledgable and the process start to finish was EXCELLENT! I am a car guy, always have been and know my way around the business, these guys truely believe in their product. AEV & Jeep could do no better than to be represented by this dealership and the outstanding staff. Thanks for my new AEV Rubicon, I will be back very soon! More
I drove over 200 miles from New York to check out a 2010 Dakota. Yes that is very far but it was so very worth it. The truck was as described and was ready and waiting for me to test drive. I dealt with Ste Dakota. Yes that is very far but it was so very worth it. The truck was as described and was ready and waiting for me to test drive. I dealt with Stephen Robinson on making the deal and setting up the test drive and Duston Blanchette on the financing and warranty. What a tremendous group of guys from start to finish and even after. Top notch straight shooters from the minute I walked through the door...Make the trip if you are coming from out of state and consider yourself that much more lucky if you happen to live near the showroom in Keene, New Hampshire. I will no doubt be checking in with them from time to time to see what they have available when I am ready to buy again. More
Brian Zipps and the Keene Chrysler Jeep Dodge Team provided me with the most professional,courteous, and pleasant buying experience of my life. They exceeded exectations in all areas. The Keene Chrysl provided me with the most professional,courteous, and pleasant buying experience of my life. They exceeded exectations in all areas. The Keene Chrysler Jeep Dodge Team worked hard to provide me with exactly what I wanted at a price that I could afford. I recommend Keene Chrysler Jeep Dodge to everyone! More
I called Keene Jeep to see if they could help with a "rush" purchase of a 2014 Jeep Wrangler Rubicon Unlimited with AEV's JK350 modifications. A surprise for my wife... Luckily for me, Steve Robinso "rush" purchase of a 2014 Jeep Wrangler Rubicon Unlimited with AEV's JK350 modifications. A surprise for my wife... Luckily for me, Steve Robinson of Keene Jeep took my call. Steve was extremely knowledgeable about what it would take to find and fit up a vehicle within my short time frame. He found exactly the Jeep I wanted (2014 Rubicon in Anvil) and then walked me through the selections of AEV upfit options. Steve also provided experienced, knowledgeable advice on other modifications for the vehicle, including HID headlights, leather, etc. From my side of the phone calls, everything seemed simple and quick, which is just the way a good dealer and sales consultant wants it for the customer. But on Keene Jeep's/Steve's side, it was obviously a major fire drill with tons of moving parts. The task was to deliver the finished product in less than two weeks! They immediately sourced the Jeep; sent it out for the leather work; got in the needed AEV and other parts; got the Jeep back into the shop on time for the AEV upfits; and finished all the work in time for me to pick it up yesterday (October 4) to surprise my wife. From start to finish, Keene Jeep and Steve "got it done" in less than 10 working days. It all came together perfectly, the Jeep is amazing, and my wife is VERY happy. I highly recommend Keene Jeep and Steve Robinson. Steve knows the product, is always clear and direct on the process and is unfailingly upbeat. He's a pleasure to work with. More
Contacted Steve via E-Mail outlining my desire in a 2013 Ram. Having previously owned 4 Rams, I was familiar with what options I wanted and let Steve know. Not having what I wanted on the lot, he searched Ram. Having previously owned 4 Rams, I was familiar with what options I wanted and let Steve know. Not having what I wanted on the lot, he searched the surrounding areas and found just what I wanted. I couldn't have asked for better service and immediately purchased the truck. Would recommend this dealership and sales person to anyone. More
I purchased a 2013 Jeep Patriot. This dealership does not haggle about prices. When I came the first time, I didn't know exactly what I was looking for and Brian Zipps (salesman) was patient with my u not haggle about prices. When I came the first time, I didn't know exactly what I was looking for and Brian Zipps (salesman) was patient with my uncertainty and presented the options in a straightforward but laid back way and an efficient way that didn't waste time (which did not happen at a couple of other dealerships I visited). He did not push me to buy or test drive on the spot. I told him not to call me at home but that I would return if I was ready. When I called a few days later and made an offer for a specific price on a vehicle with a specific set of options, and Brian searched nearby dealerships until he found something that met my requirements. He kept me updated on the search, and when he found it the next day, he called to tell me he found something in the price range we agreed on. After I agreed to the deal, when he found out that I might qualify for an additional discount from the manufacturer he reduced the price by that discount below what we had initially agreed on. They obtained the vehicle for me the next day, and when I showed up to sign the paperwork, I paid exactly the price we had agreed on by phone for the vehicle I wanted with no additional fees. They accepted my old vehicle as a trade in even though I didn't have the title with me, and reduced the price that much further. After purchase, I asked additional questions and Brian researched them and quickly provided answers. Some of the other people at the dealership were a little pushier than Brian as far as trying to convince me to purchase additional warrantees that I did not want. Good experience overall. More
I do not usually write reviews, but this is ridiculous..we drove our used, suposedly inspected chevy trailblazer out of the dealership and the gas gauge started to fail..within 30 miles, the ch ridiculous..we drove our used, suposedly inspected chevy trailblazer out of the dealership and the gas gauge started to fail..within 30 miles, the check engine light came on...no one was in service that day or the next to service the vehicle. We are currently trying to get that piece of steel back to the dealership...for a refund, or exchange...I am VERY skeptical...Calls made to the dealership so far have gotten us NOWHERE!!! I am a life long resident of the area...and would not recommend this dealership to ANYONE. More
This morning the windshield in my 2013 Dart cracked while parked with the defroster warming the glass. I immediately drove to the dealer in town "Summit Chrysler Dodge Jeep Ram". The person at the parked with the defroster warming the glass. I immediately drove to the dealer in town "Summit Chrysler Dodge Jeep Ram". The person at the counter was cold and didn't really listen to what I described. She told me that there is no Mopar windshield for this car and that Dodge would likely not be paying for this. She took a long time to tell me nothing and never offered to schedule an appointment or even look at my car that was parked 20 feet away. I left and went to Keene Chrysler just 20 miles away. The experience was just the opposite there. I've done a lot of business with Keene Chrysler in the past and would have just gone there had it not been for the driving distance. When I arrived, I was greeted by friendly faces immediately. They listened to what I described happened to my windshield. They said that it was extremely uncommon and immediately offered to go outside and have a look. From there they photographed the window told me that they would submit it to Chrysler and give me a call. Later in the afternoon (Friday), I received a call that the windshield was approved and that they'd like to fit me in on Monday and address other bulletins as well. There's no real good time for me to be without my car, so they also arranged a rental car. These are all simple things and what I had expected in the first place, but Keene Chrysler runs a polished dealership and understands my needs. I won't make the mistake of wasting my time at Summit again. I would have saved time if I'd started in Keene this morning. More