Keeler Honda
Latham, NY
Filter Reviews by Keyword
By Type
1,005 Reviews of Keeler Honda
Personable and Knowledgeable I recently bought a used Honda Pilot at Keeler Honda. I had found the specific vehicle that I wanted to check out before going there. When my husband I recently bought a used Honda Pilot at Keeler Honda. I had found the specific vehicle that I wanted to check out before going there. When my husband and I arrived, we were greeted by Paul Haupt, the most pleasant car salesman with which I have ever dealt. Paul quickly located the vehicle for us to test drive. He was extremely knowledgeable about that specific model and treated us very courteously. The price negotiation process was quick, not a lot of going back and forth to check with the manager. The purchase process was simple and quick also. When we picked up the vehicle, Paul showed us various features that we hadn't previously discussed. He also set up the bluetooth with my cell phone to save me the trouble. I don't particularly enjoy the car buying process, especially the price negotiation process, but Paul made the whole experience a pleasant one .... and the Pilot is great. I highly recommend going to Paul Haupt at Keeler when you're in the market to buy a vehicle. More
Our new dealer is Keeler! My wife and I were looking for a new vehicle with safety features to help me drive better since going blind in my left eye. We went to several local My wife and I were looking for a new vehicle with safety features to help me drive better since going blind in my left eye. We went to several local dealers including the one that we've bought our last seven cars from, no one could even come close to the price and level of service we found at Keeler Honda. Nick Tedesco in sales was awesome in making this an enjoyable experience and we will highly recommend Keeler Honda to everyone. Thank you so much, and our new dealer is Keeler!!!! More
Honda Pilot perfect for me Nick was super helpful and patient helping us find the pilot we were looking for in our price range and with our specs. We recently had a accident so Nick was super helpful and patient helping us find the pilot we were looking for in our price range and with our specs. We recently had a accident so it was nice to have someone help us find perfect car for us. He set up an appt me within my timeframe as I was coming through town. He had car ready to go. Nick answered all questions and was patient when I was at my wit end from handling accident and total loss insurance. Fast too. More
Paul haupt is great agent. We choose Paul Haupt as our agent because our friend recommended him to us. Paul haupt was perfect agent because he help us a lot to get our new car. We choose Paul Haupt as our agent because our friend recommended him to us. Paul haupt was perfect agent because he help us a lot to get our new car. You can ask everything to him.he is very accommodating. So when you need a new car, just go to keeler Honda and look for Paul haupt and pretty sure that he will do the same to you, like what he did to us..thanks More
Excellent new car-buyer experience! My sales person, Chris was excellent! I always buy Honda vehicles but I have a choice where to go and Keeler Honda has always met or exceeded my expe My sales person, Chris was excellent! I always buy Honda vehicles but I have a choice where to go and Keeler Honda has always met or exceeded my expectations. I did not have to wait at all. I had made up my mind which model I wanted and my time was not wasted with the buying process or the usually uncomfortable process of price haggling. They were up front with the price of the car and gave me a very fair trade-in on my vehicle. I will be back and hopefully the service department will do as good of a job in retaining my business. More
First Car Purchase Came here to purchase my first car and I couldn’t have had a better experience anywhere else it was a very fast and friendly process Came here to purchase my first car and I couldn’t have had a better experience anywhere else it was a very fast and friendly process More
Awesome experience! This is the second honda I purchased from this dealer and I love it. They made the whole process quick and easy. They worked with my budget and made e This is the second honda I purchased from this dealer and I love it. They made the whole process quick and easy. They worked with my budget and made everything easy to meet my needs. More
Amazing! We were 1st time customers at Keeler and we’re referred by a friend. Although this was our 3rd time leasing a vehicle this bar far was the best experi We were 1st time customers at Keeler and we’re referred by a friend. Although this was our 3rd time leasing a vehicle this bar far was the best experience we’ve ever had. Our salesman Chris was great and honest. Treated us with respect. We will definitely will be committed to being a longtime Keeler customer for future purchases and recommend Keeler to family and friends! More
Refreshing dealership philosophy! I purchased a car on Friday and called Saturday to cancel the deal. I felt unsure about my decision and the sales associate (Chris) was surprised when I purchased a car on Friday and called Saturday to cancel the deal. I felt unsure about my decision and the sales associate (Chris) was surprised when I told him I no longer wanted the car. I was not pressured in any way to change my mind. Later that morning I received a phone call from online representative (Patricia). She wanted to know why I had changed my mind. She encouraged me to return to the dealership and to meet with Chris which I did. Both Chris and Patricia assured me that they did not want to pressure me. Their concern was that my car buying experience be a exciting and happy occasion. I was assured by Chris & Patricia that there was "no pressure to buy the car if I felt indecisive & we can find the right car if that is what you prefer". I did drive the car again, plus another one on the lot. Again I was told if I wanted them to contact me when the "right" certified used vehicle was available, they would do that. Bottom line was my satisfaction. Empathy & support exuded from both of these folks. My feelings of indecision were laid to rest & I drove off the lot with the car I purchased the day before and felt elated with my decision. Their professional demeanor and assurance of "no pressure" to take any vehicle I did not love was clearly communicated. I had an hour drive home and every minute of the trip I knew in my heart I had been sincerely assisted in making the ultimate decision. I love the car I bought. More
Great Experience Came to Keeler after a bad experience with Lia Honda the day before. Emailed about a car on Saturday and received a phone call as soon as the dealersh Came to Keeler after a bad experience with Lia Honda the day before. Emailed about a car on Saturday and received a phone call as soon as the dealership opened and was test driving the car I wanted a couple hours later. The salesman, Nick, was very knowledgeable about the CRV and made the whole experience great. I purchased the vehicle on Monday and was in and out within an hour driving my new CRV. Due to the great customer service I will be bringing my car to Keeler for all maintenance services and would recommend Keeler to anyone looking for a new Honda or BMW. More