Keeler BMW
Latham, NY
Filter Reviews by Keyword
By Type
151 Reviews of Keeler BMW
Great experience, Drew worked hard to find exactly what I wanted. I live outside the area and contacted several dealerships. I went with Keeler because they got me exactly what I asked for and communicated w wanted. I live outside the area and contacted several dealerships. I went with Keeler because they got me exactly what I asked for and communicated with me during the whole process. I would highly recommend them. More
Keeler BMW was one of many possible options, but from the first introduction they proved to be no pressure and interested in helping me to find the car I was looking for. Riaz Yacob was engaging and willin first introduction they proved to be no pressure and interested in helping me to find the car I was looking for. Riaz Yacob was engaging and willing to spend the time.. .his professionalism and enthusiasm was one of the prime reasons I stopped looking at the other dealerships in the area. I would strongly recommend Keeler BMW.. and look forward to them servicing my needs in the future. More
very good customer service, prompt and timely delivery of the car, great car wash too!! The client advisor has good knowledge of the car product and the different options. Very satisfied. the car, great car wash too!! The client advisor has good knowledge of the car product and the different options. Very satisfied. More
Great purchase experience. Good customer service, friendly staff, fair pricing, good information sharing. Would recommend both the salesman and dealer and will make future Keeler purchases. friendly staff, fair pricing, good information sharing. Would recommend both the salesman and dealer and will make future Keeler purchases. More
went to march sidewalk sale with fiance and while we were there we met Drew, he was so full of energy and very knowledgeable about the vehcials even though he works with BMW he knew about the used cars like there we met Drew, he was so full of energy and very knowledgeable about the vehcials even though he works with BMW he knew about the used cars like the nissan and the two hondas I looked at. He was so friendly its like we, had know him from someplace else and we were just meeting an old friend. He did a fantastic job letting me test drive the cars and really getting a feel for which car would be better for me, and then talked about the process of taking a loan out and said that they are very good with getting everyone aproved,. we taled for hours and never felt like he was in a rush, we got to know about his two dogs kevin and Burt who are very important to him. I can not say enough good things about Drew and I would not go anywhere else to purchase another vehical unless drew was my salesman. More
Drew was very knowledgeable about the vehicles he was selling. Kept in touch with me during my shopping and decision process with out being high pressure. He also drives the product he is selling which selling. Kept in touch with me during my shopping and decision process with out being high pressure. He also drives the product he is selling which shows me faith in the product. More
Was greeted immediately at the door by friendly sales staff (Drew), who allowed me to look around and come over to talk to him when I was ready should I have any questions or want to test drive anything. staff (Drew), who allowed me to look around and come over to talk to him when I was ready should I have any questions or want to test drive anything. It was a very low pressure atmosphere and I like that. I made it clear off the bat that I wasn't "going to sign anything today" and he never mentioned it again. That was really refreshing. At other dealerships it's always "Let me talk to my manager" and "What do I need to do to get you into this car today?" But, Drew and the team at Keeler BMW have much more class than that. He took the time to answer my questions, made good small talk, and we got to know each other a little bit which was especially good when I went back a few years later to turn in my lease and try out something new. Drew remembered me right away and helped get me into a new lease that really reflected what I wanted and who I am. The entire process (both visits) were as painless and pressure-less as I could imagine. Keeler BMW just treats their clients with a lot of respect. If other dealers were more like them, I'd be tempted to shop elsewhere, but until that happens I think I'll stick to Keeler BMW. More
After four months of looking online for an Audi A6, I decided to stop by Keeler BMW to check out their used car inventory. It was early in the morning, and I had my heart set on an Audi, so I wasn't plan decided to stop by Keeler BMW to check out their used car inventory. It was early in the morning, and I had my heart set on an Audi, so I wasn't planning on staying there long. After about five minutes of looking outside, I was approached by an eager young salesman who told me I was in search of the wrong sedan. Even though I still had my doubts, I followed him inside so he could show my excatly what I was looking for. I test drove the car, and was signing the papers by lunch. If it wasn't for Drew McKeough, I'd probably still be looking online for an Audi... I can't wait to buy another BMW from Drew for my wife! More
Drew McKeough is very professional in dealing with a client. Another thing I appreciated about him is his knowledge of the technical aspects of the BMW he is describing to the client. He was always read client. Another thing I appreciated about him is his knowledge of the technical aspects of the BMW he is describing to the client. He was always ready to answer any question I would have. More
PLEASE run from this dealer, I paid for them to remove my engine light which was back on the same day I pick up my car. Eight months after,my son had them do a oil change and the next day his engine light c engine light which was back on the same day I pick up my car. Eight months after,my son had them do a oil change and the next day his engine light came on. These people knows how to get your money easy, especially if you're car is close to a State Inspection. I will buy their BMW, but I will NEVER have them service it. There was another time when they collect money for diagnotic service and said they could'nt find the source of the problem. They are TERRIBLE!!!!! More