Keating Honda
Conroe, TX
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Brian Wolfe was friendly and professional in attitude and helpfulness. I did not think I was going to be able to get into a brand new CR-V with no money down, but Brian was excellent in getting me into a br helpfulness. I did not think I was going to be able to get into a brand new CR-V with no money down, but Brian was excellent in getting me into a brand new 2013 Honda CR-v. Many gratitude's and will recommend him to all my friends and people I meet during my work since I travel throughout Harris and Montgomery counties. Thank you again Brian and Streater-Smith Honda, Just north of high prices. Rene More
Mike Boston was awesome from the very beginning of our car purchase experience. My husband saw the vehicle he wanted online. Then called Mike, and worked with him all week until we could look at the vehic car purchase experience. My husband saw the vehicle he wanted online. Then called Mike, and worked with him all week until we could look at the vehicle. We did not feel haggled and the communication was very straghtforward from the entire team at Streater-Smith. A new standard was created by this car buying experience. Thank you all for your help! More
I was in the market for a vehicle and went to many dealerships in the Houston area and I found one dealership in Conroe that went above nd beyond my expectations. I dealt with a man named Mike Boston. dealerships in the Houston area and I found one dealership in Conroe that went above nd beyond my expectations. I dealt with a man named Mike Boston. He was great and found a car for m that fit my need. I would recommend him and Streater-Smith Honda to any one of my family, friends, or anybody in the market for a vehicle!!!! More
Great Experience buying a new car !! I worked with Slavco, buying a new Insight in July. My purchase involved a trade-in and financing -- so there was every possible way to over-charge me known to man Slavco, buying a new Insight in July. My purchase involved a trade-in and financing -- so there was every possible way to over-charge me known to man. I have been around long enough to know all the dealer tricks. But Slavco and the Streater-Smith deal on the car, the deal on the trade, and the financing were all TOP NOTCH. Slavco was very patient, very good at answering questions, and worked incredibly hard to close the sale. It was a sweltering hot humid day, and he ran all over the lot pulling cars for me to test drive. He must have put a couple miles in, just walking to do what was needed to sell the car. He was honest as the day is long. The trade-in allowance was SUPER fair. The financing department was very efficient and knowledgable. I would absolutely buy another car from Streater-Smith. Everyone there was VERY approachable and helpful. (this is my second honda from Streater). The buying experience was better for me than my BMW experience in 2006. On a car half the price of the BMW. Wow. I have never owned a hybrid before -- wouldnt even consider one. I've owned SUV's, BMWs, hondas. I gotta tell you, the Insight is a great vehicle. Best car-buying decision I ever made. More
My wife and I visited Streater & Smith Honda to look for a new vehicle. We drove north from The Woodlands hoping to find less high pressure salesmen in Conroe than in Houston, even though there is a mu for a new vehicle. We drove north from The Woodlands hoping to find less high pressure salesmen in Conroe than in Houston, even though there is a much larger Honda dealership closer in Spring with more models in stock. We were looking for a vehicle for my wife, so she wanted to drive the new CR-V's to see how she liked them. What the salesman did not know is that my wife is 2 months pregnant, so we need to buy a larger vehicle for her, nor did he know that we had a blank check from the bank sitting at home, ready to purchase a new vehicle. We just told him that we were looking a new vehicles and wanted to drive a CR-V. Clarence waited on us. He was very nice at first, but after standing out in the Texas heat for an hour or so looking at different models, test driving, talking with the salesman, etc., my wife (being 2 months pregnant) was tired, and wanted to go home and think about it. Clarence then disappeared multiple times for an extended period of time. When he returned he really began the high pressure sales, asking why we didn't want to buy that night. He kept pushing and pushing, and would not accept no for an answer. I didn't feel that my wife being pregant and tired was any of his business, and he should just accept that we didn't want to buy that night. Well, he did not accept no for an answer, and he wouldn't let up. Finally I asked him to see if he could get any better price on the car and call me because I was ready to go. He then said that it was their policy that we were not allowed to leave without completing all of their sales checklist so he had to go talk to his manager to see if we were allowed to leave. I said "not if you want to sell a car to me" and walked out the door. He followed us out the door still trying to get us to buy a car from him. I explained that we would not be buying that night, but if he would call me regarding the price, we were still interested. He has never called. Based on my experience at Streater & Smith Honda, I would not recommend Streater & Smith Honda to anyone. I've had a lot of shady car salesman in my day, but I've never had one be so bold as to say we weren't allowed to leave because their policy did not allow us to. If you're in the market for a new car, I would recommend that you shop elsewhere. Very poor customer service from this dealership. More
We worked with Mike Boston who was very professional. He We worked with Mike Boston who was very professional. He did not put pressure on us and made the experience the most streamline and easiest we ever We worked with Mike Boston who was very professional. He did not put pressure on us and made the experience the most streamline and easiest we ever had. We were in and out within 3 hours. He has followed up with us several times just to make sure we are enjoying our new Honda Civic. We have been Honda customers for many many years and always enjoy our dealings with Streater-Smith Honda. More
I was able to have my 2004 Honda Odyssey serviced without having to make an appointment and with practically no waiting. The people were very courteous. The price was reasonable and they furnished a check li having to make an appointment and with practically no waiting. The people were very courteous. The price was reasonable and they furnished a check list of the entire service. I will continue to use Streater-Smith Honda for all my vehicles because of the excellent service and value they provided. More
We actually enjoyed our new car purchase experience. Unlike any other vehicle dealership we have visited in the past. Euel was very helpful and knowledgable about the vehicles. He listened to what we ho Unlike any other vehicle dealership we have visited in the past. Euel was very helpful and knowledgable about the vehicles. He listened to what we hoped would be our payment and made it happen. We both were extremely impressed with how quick financing took. We left smiling and very happy that we had chosen Streater-Smith Honda. Jeff and Teresa Gordon. More
My wife bought her used Honda CRV in 2010 before we got married. First off the car is a 2007 but it was labeled and sold as a 2008. Now this is not truly a big deal (except maybe adding money to the final married. First off the car is a 2007 but it was labeled and sold as a 2008. Now this is not truly a big deal (except maybe adding money to the final sales price), but why was nothing said to her about it? Well lets fast forward to the present day. We now are married and have a newborn baby boy. A few weeks ago my wife brought her car in to get the oil changed as she always does when its time for regular maintenance. I was at work and was unable to go with her as I usually do. She went in got the maintenance completed and life went on as usual. A few days ago I changed her wiper blades to better ones for the safety of her as well as my newborn boy. I popped the hood and noticed that the fluids in the radiator and brake reservoir were low as well as the air cleaner box was not properly secured with all the metal clasps. This upset me because when I am at work my wife uses this vehicle and my baby boy is always with her. I took the vehicle to Streater Smith to address the issues in a very polite manner only to get the excuse from a smirking service employee that they do not top off fluids in the radiator or brake reservoir. The service employee still with a grin on his face said that the radiator stays too hot to check and that if the brake reservoir is low then the brakes are wearing down and need to be checked. I politely said thank you and have a nice day only because I did not want to argue with this employee that obviously does not want to deal with customers. Not once did he offer to even take a look at the vehicle or offer to have a tech look at it. Now if these fluids were low and as he said are due to other problems why did they not say that to my wife? We all know brakes are important and as far as the radiator excuse goes well I know that after two hours of waiting for the vehicle to be finished that the radiator is cooled enough to check. These are potential safety issues and yet they were not even noted on the receipt. Great service guys, keep up the good work. From now on we will seeking our service else where. More
I loved this dealer!! They had the car I wanted in stock and at the price I wanted to pay. Laurie my sales rep. was great!! She showed me how to use all the technology in my car. Overall had a great experie and at the price I wanted to pay. Laurie my sales rep. was great!! She showed me how to use all the technology in my car. Overall had a great experience even down to the financing. I Will definatley go back to Streater Smith to purchase another car and recommend them to all my friends. More

